SHIV SATYAM SINGH

(Supported a website development project for Zytech Autoparts Ltd, working across requirements, user journeys, functional documentation and UAT support.) Gathered and documented requirements for website pages, enquiry workflows and responsive design expectations. Created user stories, acceptance criteria and backlog items for core website features. Worked with developers and testers to clarify page behaviour, validation rules and expected functionality. Supported UAT review by checking enquiry forms, links, mobile responsiveness and content accuracy.

Completed MBA studies at Middlesex University while continuing professional development in Business Analysis, Agile Project Management and Technology Consulting. Focused on strengthening business strategy, stakeholder communication, digital delivery and analytical problem-solving skills for UK Business Analyst roles.

(Worked on education mobile application projects for schools and institutes, supporting requirements, user journeys, backlog clarity and UAT across student, teacher and admin workflows.) Gathered and documented requirements for attendance, assignments, unit tests, schedules, course content, notifications, reports and admin dashboard features. Analysed student, teacher and admin journeys to clarify workflows, user actions and expected system behaviour. Created user stories, acceptance criteria and business rules to improve requirement clarity for development and testing teams. Supported Agile delivery by clarifying backlog items, reviewing app screens and coordinating with product, UI/UX, development and testing teams. Prepared UAT scenarios for education workflows, helping reduce repeat clarification during testing and review.

(Supported manufacturing operations, production monitoring, quality checks and operational reporting across daily plant activities.) Tracked unit performance, production output and operational updates using Excel-based records. Prepared production and process reports to support internal review and decision-making. Reviewed process checks, non-conformance cases and corrective action follow-ups to support quality control. Analysed production data to identify process variations affecting quality, productivity and consistency. Coordinated with production, quality and maintenance teams to support smooth day-to-day operations. Maintained operational records, process observations and reporting updates for management review.