Shivdev Kumar

• Spearhead the design, implementation, and maintenance of highly available and scalable infrastructure using Kubernetes and Docker containers. • Lead a team of engineers in developing and maintaining SRE Watchdog, a multi-purpose internal application for incident and on-call management, maintenance calendar, process automation, and analytics dashboard. • Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues, ensuring minimal downtime. • Implement monitoring and alerting solutions with New Relic, Grafana, and Prometheus to proactively identify and address system performance issues.

• Develop and maintain a scalable, fault-tolerant container orchestration platform using Kubernetes to manage Docker containers for over 800 microservices. • Build CI/CD pipelines using Jenkins and Spinnaker to streamline the process of delivering applications from non-prod to prod environment. • Developed Ansible playbooks to automate manual processes which reduce resource time by 80% • Administration and maintenance of Jenkins and Kubernetes clusters to ensure 99.99% uptime. • Worked as subject matter expert for configuring, troubleshooting and monitoring services and applications. • Identify opportunities and implement automation to resolve and reduce live-site incidents. • Managed and optimized infrastructure on AWS/GCP Cloud along with Kubernetes, Docker, and VMware. • Automated deployment and configuration processes with Jenkins, Ansible, and Puppet, reducing manual effort and increasing efficiency.

• Expertise on creating and maintaining web/application servers such as Apache Tomcat, httpd & Nginx servers. • Leveraged APM tools such as Instana, New Relic, Grafana and Scalyr to conduct root cause analysis and provide metrics to dev team. • Administered and configured Nginx servers to properly proxy various applications and endpoints. • Experience in containerization of microservices applications using Docker. • Leveraged Spinnaker as a CD platform for containers orchestrated by Kubernetes. • Implemented comprehensive monitoring and logging solutions with New Relic and Prometheus on both on-premises and cloud environments, enabling real-time visibility into system health. • Use of python, bash and Ansible playbooks to automate the repetitive tasks reducing resource hours by 50%

• Deployed Openstack using TripleO and integrated with existing traditional environment. • Worked on VMware ESXi on managing configuring Host and Platform Service Controller. • Experience in Ceph OSD, Pools, Placement Groups, CRUSH Map, Cephfs, RBD. • Building automation BOT scripts using python for day-to-day tasks like server creation, DNS configuration, LDAP configuration, Building new Linux Servers. • Basic System Administrator tasks like LDAP, DNS, Puppet, • Monitored Servers using Nagios and Patching Servers using Spacewalk. • Worked on SSO project for Configuring SSO for both Linux and Windows Servers. • Experience in Tegile Storage on tasks like creating new LUNs for VMware Datastore. • Record Key Performance Report every week on Memory, CPU, Server count, Storage.