Shridatta M G

1. Developed and executed a digital transformation roadmap, modernising hybrid infrastructure supporting 2,000+ students and executives annually. 2. Conducted Voice of Customer (VOC) research with multiple stakeholders, driving operating model redesign that improved hybrid learning satisfaction by 30%. 3. Built business cases for high-tech digital investments, managing vendor contracts and optimising procurement costs by 12%. 4. Created scalable future-state operating models, increasing utilisation by 25% and adoption of digital tools by 40%. 5. Acted as the primary liaison between leadership IT, and vendors, ensuring projects were delivered 20% faster than planned. 6. Applied Agile and waterfall project management methodologies, depending on project scope, to balance speed with rigor in delivery. 7. Skilled in risk management, stakeholder communication, budgeting and milestone tracking using tools such as JIRA, MS Project and SharePoint. 8. Facilitated cross-functional collaboration and governance processes, ensuring alignment with institutional strategy and regulatory compliance.

. Managed blockchain-based supply chain solutions, achieving 98% integration success with client systems, while conducting technology research to enhance solution capabilities. 2. Led teams of 5 people, ensuring on-time project delivery and stakeholder satisfaction by leveraging advanced technology solutions. 3. Conducted system testing across multiple scenarios, validating data accuracy and solution functionality, while documenting findings for internal use. 4. Enhanced platform adoption by training 20+ users on supplier side and ensuring compliance with sustainability protocols. 5. Maintained communication across departments, achieving a 90% client satisfaction rate post-implementation. 6. Conducted a On Field Validation Visit to perform solution validation, visiting different venues and ensuring solution alignment before implementation. 7. Conducted maturity assessments and gap analyses, validating 10+ system scenarios for compliance and performance. Skills & Tools: JIRA, MIRO, G-Suite (Google Docs, Google Sheets), Loom, Notion AI, Slack, Project Management, Project Budgeting, Resource Allocation

• Streamlined document workflows using SharePoint, reducing retrieval time by 30%. • Enhanced team engagement by 15% through workshops and team-building events. • Supported stakeholder engagement and project timelines across 5+ concurrent projects

1. Developed expertise in SAP and Oracle PeopleSoft, focusing on ERP security and functionality, leading to streamlined implementations and enhanced project efficiency. 2. Improved user access security by contributing to Identity and Access Management (IAM) projects, safeguarding accounts and reducing access-related incidents by 25%. 3. Managed access provisioning and de-provisioning for users monthly, ensuring accuracy and compliance with security protocols. 4. Resolved 300+ ServiceNow tickets monthly, maintaining a 100% SLA adherence rate and ensuring timely resolution of technical issues. 5. Promoted to Solution Delivery Associate position for exceptional performance. Skills & Tools: SAP, Oracle PeopleSoft, ServiceNow, GRC, Implementation & Testing, MS Office, Reporting, Data Analysis