Shubham Jadhav
UX Researcher and Designer | Human Factors | Service Design
Salary / Daily rate
Dubai - United Arab Emirates
Freelance, open to permanent contract
Skills
About me
Intro
Passionate and skilled UX Researcher and Designer, specializing in crafting intuitive, evidence-based interactions that enhance how people engage with complex systems. With a background in user research and design, bringing a research-first mindset to drive product decisions. Blending qualitative and quantitative approach, from A/B testing, interviews and eye-tracking to usability testing and behavioral analytics. Experience includes leading user-centered research across immersive driving simulations, interactive data experiences, and AI-integrated interfaces. I believe the best experiences start with understanding - turning user insight into design focusing on creating interactions that feel natural, engaging, and built for people.
Work experience
UX Researcher
Oct 2023 - Present
3 years 1 month
London, UK
Led UX research across various projects using journey mapping, ethnography, and usability testing to enhance digital experiences and real-world settings, optimizing staff workflows and customer touchpoints. Delivered actionable insights that aligned behavioural research with inclusive design strategies, shaping accessible, user-first solutions across both physical and digital interfaces. Collaborated with product designers to support the development of user needs, validating concepts, and informing UX strategy through feature prioritisation, interaction flows, and inclusive design decisions.
Graphic Designer
Jan 2022 - Jan 2024
2 years 1 month
Mumbai, Maharashtra, India
Crafted visually engaging, user-centered designs, balancing brand aesthetics with conversion goals. Leveraged design software expertise to create optimized digital assets. Developed interaction-driven interfaces informed by research on layout, iconography, and white space utilization. Conducted user testing and created personas to enhance engagement and drive conversions. Implemented responsive design techniques and maintained consistent design language across projects.
Education
Goldsmiths, University of London
Master of Science - MS, User Experience Engineering
2022 - 2023
1 year 2 months