Sibirina Mamadou Yéo
Manager de communauté
Salary / Daily rate
Abidjan, Côte d'Ivoire
Freelance, open to permanent contract
Remote only
Skills
Languages
About me
Intro
Bilingual customer support specialist and sales supervisor with 5+ years of experience in B2B sales and customer relationship management. Proven track record in team leadership, brand expansion across Côte d'Ivoire, and resolving complex customer cases. Expert in CRM systems, customer retention strategies, and multilingual communication for enhanced client satisfaction.
Work experience
Manager de communauté
Notum SAS
May 2025 - Present
1 year 6 months
Digital manager
Université d'Eté des PME
Jan 2022 - Present
4 years 10 months
Abidjan · Hybrid
Skills: Data Entry · Computer Literacy · Oral Communication
Sales Supervisor
TRANSSION HOLDINGS
Nov 2023 - Jul 2025
1 year 9 months
Abidjan, Côte d'Ivoire
- Develop the Business of Electrical motorbicyle - Expand the brand products all over Côte d'Ivoire - Train and lead sales teams - Solve any pre or after sales requests
Customer Support Specialist
Webhelp Enterprise
Jul 2022 - Dec 2023
1 year 6 months
Abidjan, Côte d'Ivoire
- Take inbound call - Deal with customer cases - Help in resolving complicated cases escalated by Level 1 agents
Community Manager
My Place Events
Aug 2020 - Mar 2022
1 year 8 months
Skills: Data Entry · Computer Literacy
Indépendant
Sep 2015 - Aug 2020
5 years
Abidjan, Côte d'Ivoire
Encadreur
Dec 2015 - Aug 2020
4 years 9 months
Abidjan, Côte d'Ivoire
marchand
Sep 2015 - Dec 2016
1 year 4 months
Education
Université Felix Houphouët Boigny d'Abidjan
Langue anglaise et littérature
2016 - 2018
2 years 1 month