Silvana Curotto Massardo
Agile Coach | Business Transformation
4 recommendations
Salary / Daily rate
4 people recommend
Eindhoven, Netherlands
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Agile Coach with 7+ years of experience driving business and digital transformation in competitive industries. Successfully implemented agile governance and scaled frameworks (inspired by SAFe, Nexus, Spotify, LeSS) across organizational levels (400+ ppl ); mentored 100+ practitioners and empowered 20+ teams to become high-performing. Skilled in facilitation, metrics, product discovery techniques and outcome-driven prioritization to increase value and accelerate delivery.
Work experience
Agile Coach
Ripley Chile
Feb 2022 - Jul 2024
2 years 6 months
Remote
- Co-designed and implemented the Digital Factory operating model, scaling Agile practices cross-teams in different Value Streams. - Defined and implemented Business Value Streams, leading coordination for strategic planning, dual-track product discovery and delivery, reducing time-to-market by 30% for key digital products. - Implementing Governance and Agile Metrics at team and portfolio levels, increasing data-driven decision-making. Enabled OKR adoption across all management levels. - Trained 100+ Agile practitioners, enhancing role capabilities and empowering 12+ teams to become self-managing and high-impact outcome-oriented.
Ripleytech
Jun 2020 - Mar 2022
1 year 10 months
Scrum Master Senior
Mar 2021 - Mar 2022
1 year 1 month
- Served as Scrum Master and facilitator for Agile software development teams from different Agile Release Trains, guiding their first steps into a scaled collaboration model. - Trained new Agile teams through interactive workshops on Scrum, Kanban, Lean Startup, and other practices, boosting framework adoption rates by 75%. - Coached Product Owners in product discovery, design thinking, backlog management, and results measurement, improving alignment between delivery and business objectives. - Mentored Project Managers in reskilling programs to transition into Scrum Master roles, strengthening organizational Agile capability. - Facilitated program-level events and managed dependencies, reducing delivery delays by 60% and enhancing cross-team collaboration.
Scrum Master
Jun 2020 - Mar 2021
10 months
Chile and Perú
- Supported 2 Agile development teams in adopting Scrum practices, fostering a culture of collaboration and continuous improvement. - Facilitated Agile events, removed impediments, and coached team members, increasing sprint goal achievement rates by 15%. - Partnered with Product Owners on backlog refinement, prioritization, and roadmap planning, ensuring alignment between delivery and business priorities. - Introduced Agile metrics to track progress and performance, improving transparency and stakeholder engagement.
Scrum Master / Marketing and IT Solutions
Entel Telecom Company
Aug 2017 - May 2019
1 year 10 months
Provincia de Santiago, Chile
- Mentored the Agile transformation of the Marketing & IT Solutions team, introducing Scrum practices and fostering cross-functional collaboration. - Partnered with Product Managers to lead initiatives from market analysis to product launch, aligning with marketing campaigns. Achievement: Delivered Entel’s first digital marketplace dedicated to SME digital solutions. - Led strategies to achieve sales targets and Marketing OKRs through direct and mass communication campaigns. Achievement: Exceeded sales targets for Cloud and IoT services, achieving +10% growth in Office 365 and +15% growth in GPS vehicle tracking. - Facilitated Scrum events, removed impediments, and coordinated with internal teams and external agencies (McCann, Porter, Global). Achievement: Reduced project delivery times by 60% through process improvements and Agile adoption
Marketing Assistant
Gear Labs
Aug 2014 - Jan 2016
1 year 6 months
Santiago, Santiago Metropolitan Region, Chile
- Managed digital products and services for clients across multiple industries, including Entel and Sony Music. - Developed and executed digital marketing strategies (SEO, SEM, social media) to increase brand visibility and customer engagement. - Led client acquisition and retention initiatives by delivering tailored, end-to-end digital solutions. - Coordinated with cross-functional teams and external partners to ensure the execution of marketing campaigns. - Supported administrative and human capital functions to optimize internal operations.
Education
Universidad Diego Portales
Commercial Engineering
2010 - 2015
6 years
Grade: Master
5½-year program, equivalent to Master in Business Administration and Economics.
Licenses & certifications
OKR Certified Professional
Issued: Apr 2022
Agile Coach Professional Certificate
Issued: Apr 2022
Strategic Communication and Influencing Skills
Issued: Oct 2021
Applied Neuroscience for Organizations
Issued: Jul 2021
Essential Leadership Skills
Issued: Jun 2021
Agile Project Management for Digital Transformation
Issued: Oct 2020
Achieving Excellence in Project Management
Issued: Apr 2020
Scrum Master Professional Certificate
Issued: Jan 2020
Product Owner Professional Certificate
Issued: Jan 2020
Portfolio
