Silviu Major

I built Fiveleaf to help mid-market service businesses (£5-50M revenue) transform their customer service and sales operations through conversational AI and workflow automation. We don't sell tools, we become your internal AI specialist. Key Results: • Delivered 500% ROI in first month for UK broadband provider • Automated 30% of all customer conversations while maintaining service quality • Reduced customer service burden by 20-50% across client base • Generated £15K+ new business per month through AI-powered lead qualification for ONE client • Implementation timelines of 2-3 months from discovery to live deployment Page | Prepared by Love Social Media LinkedIn Profile Optimization — Silviu Major | Fiveleaf Ltd Specialties: Conversational AI, Voice AI, CRM Integration, Workflow Automation, Custom API, Multi Channel Communication.

As an Enterprise Account Executive at Sense, I delivered exceptional results managing a £2M ARR portfolio across 40+ enterprise and mid-market accounts throughout EMEA while achieving a £600K annual net new business quota. My role focused on driving digital transformation initiatives through consultative AI automation sales, helping clients implement cutting-edge workflow automation and AI-powered communication systems. I conducted strategic discovery sessions and technical demonstrations directly with C-suite executives, analysing client performance metrics to optimise automation implementations and deliver measurable ROI. Working closely with our VP and CEO, I contributed to global sales process enhancements that improved efficiency across the organisation, whilst guiding numerous clients through successful CRM modernisation and automation adoption that significantly improved their operational efficiency and business outcomes.

During my tenure at Bullhorn, I managed an enterprise and mid-market client portfolio valued at over £5M in annual recurring revenue, achieving an exceptional 99.4% client retention rate through proactive account management and solution optimisation. I successfully closed over £700K in net new annual contract value through strategic upselling and expansion initiatives, whilst leading complex implementations, software enhancements, and renewal negotiations for 6-figure contracts. My approach combined data-driven marketing campaigns with personalised client communications using AI-enhanced outreach, partnering closely with Solutions Consultants and Customer Success teams to ensure optimal outcomes. A standout achievement was facilitating a client's digital transformation that contributed to 100% revenue growth in year one through automated communication pathway optimisation and strategic team enablement, demonstrating the tangible impact of well-executed automation strategies.

At QGate Software, I managed the complete lifecycle for all key accounts as a Microsoft Dynamics 365 reseller and consultancy, taking a consultant-led approach to client relationships. My responsibilities encompassed demonstrating complex software solutions, identifying expansion opportunities, and delivering additional SaaS implementations while overseeing end-to-end project management including assessments, quotations, and contract generation. I successfully managed license renewals and provided strategic advisory support for marketing initiatives, whilst facilitating cross-departmental collaboration to enhance project delivery and maximise client satisfaction. This role strengthened my expertise in enterprise software solutions and consultative selling, providing a solid foundation for my subsequent success in AI and automation sales roles.

Maintaining and developing existing client relationships, full product cycle. Supporting members of staff to achieve their full potential whilst representing the company to the best standards possible. Awarded 'Salesperson of the year' after only 7 months employment.

Establishing and Managing relationships for TEC Get connected. Growing and maintaining our customer base to ensure the future of the company is successful Seeing through the deliverance Data Cabling, Fiber, CCTV, Meeting Room solutions and Internet Connectivity to clients on a regular basis.

Managing the day to day activities of the business. Creating campaigns for businesses looking for - Lead generation - Appointment Generation - Business Interest - Account Management Delivering on external campaigns brought in. Ensuring profitability and development of the company.

Regional sales representative ensuring and keeping up to date on the sale of Samsung products in all stores around the Portsmouth area

Helping to attain a 2000+customer base in advance of the Gym's opening, by using promotion techniques and signing up the public of Portsmouth

Account Manager, Using telesales and marketing techniques to deliver on Campaigns and internal targets, and ensure the success of my team around me.