Simao Almeida

Senior IT Process Architect, Senior IT Manager and Senior Governance & Compliance Advisor

Salary / Daily rate

Strassen, Luxembourg

Mobility: Lisbon

Freelance, open to permanent contract

Can come onsite

Skills

ComplianceJiraConfluence.NETJavaJavascriptSAP ERPOracleSharePointPower BI

Languages

Portuguese (Native)English (Fluent)FrenchSpanish

About me

Intro

With a diverse range of roles and extensive experience spanning several decades, here's a brief overview of my professional background: I started my career as a University Professor, teaching and imparting knowledge in my field of expertise from 1991 to 1998. In 1996, I accumulate the role of IT Director and Co-Owner, where I managed and directed an IT department of an organization, overseeing its overall operations and software development. From 1998 to 2000, I served as a Project Coordinator, responsible for organizing and overseeing various projects. Building on this experience, I took on the role of a Project and Program Manager from 2000 to 2006, leading and managing projects and programs throughout their lifecycle. As a Senior Consultant specializing in ITIL (Information Technology Infrastructure Library) from 2006 to 2016, I provided expert guidance and consultation to clients, helping them optimize their IT service management processes. In 2016, I became the Head of the IT Compliance Department, where I played a vital role in ensuring IT support good practices within the organization, implementing compliance programs, and conducting audits. Since 2018 that I have been serving as an IT Manager, responsible for overseeing IT operations, managing teams, ensuring the smooth functioning of technology infrastructures and supporting / advising IT governance and service improvment. From 2020 to 2023, I held the position of Senior Compliance Officer where I focused on regulatory compliance, developing strategies, and implementing compliance initiatives and projects. My extensive experience showcases my ability to blend technical expertise with leadership and compliance skills, making me a valuable asset in the areas of IT management, IT governance and regulatory compliance.

Links

Work experience

SAF CONSULTING - SIMAO ALMEIDA

Feb 2006 - Present

20 years 9 months

Luxembourg

IT Manager

Aug 2018 - Present

8 years 3 months

Luxembourg

– Designed and optimised IT processes to align with business objectives, enhancing operational excellence. – Championed the adoption of emerging technologies and ITIL best practices to drive innovation. – Developed robust governance frameworks and compliance programs to safeguard organisations. – Successfully obtained EMI and PI licenses, ensuring regulatory compliance for clients.

Strategic technologies assessor

Feb 2006 - Present

20 years 9 months

– Assessed strategic technologies to enhance control management and project execution. – Collaborated with cross-functional teams as a management consultant and project leader. – Utilised tools like Jira, Confluence, and Excel to create dashboards supporting decision-making.

EC Head of Global Compliance

Telindus Luxembourg

Aug 2016 - Aug 2018

2 years 1 month

Luxembourg

– Established and led the Service Compliance Department at European Commission, ensuring adherence to regulatory standards. – Oversaw policies across Business Continuity, Security, IT Service Management, and Quality & Documentation. – Defined and monitored key performance indicators to enhance service quality and operational efficiency.

Senior Process consultant and Project Manager

CGI

Jan 2009 - Jul 2016

7 years 7 months

– ITIL Processes implementation (assessments, reviews, improvements, ITSM architect) and Service Transition Manager (Project Manager). – Continual improvement of logica processes, process owner of service transition, production readiness and process consultant (internal and external)

Owner

CristalData

Sep 1994 - Dec 2012

18 years 4 months

– Drove organizational success by aligning technology with business goals and managing P&L as a co-owner. – Led strategic initiatives while ensuring robust IT operations and hands-on software development. – Architected and built innovative software solutions using a full-stack proficiency in .NET, Java, JavaScript, Visual Basic, Delphi, and SAP development. – Data & Infrastructure: MS SQL, Oracle, MS Active Directory, SharePoint, and Power BI. – Project Leadership: PMI methodologies, managed with MS Project and Visio. – Tools: Visual Studio, Eclipse, and the broader Microsoft ecosystem.

Process Consultant

LogicaCMG (Edinfor)

Jun 2006 - Sep 2009

3 years 4 months

Lisbon, Portugal

– Design and implement the key process for GSD-Edinfor using ITIL Best practices (ITIL V3)

Manager

Novabase

Dec 2000 - Feb 2006

5 years 3 months

– Control management – Management consultant – Project Management Consultant – Project Manager – Project Leader

Project Coordinator

Petrotec

Jul 1998 - Dec 2000

2 years 6 months

– Project Responsibility – Technology Architect – Consultant

University Professor

IADE - Creative University

Jan 1991 - Sep 1998

7 years 9 months

– Responsible of computer science department – Professor


Education

Iscte - Instituto Universitário de Lisboa

Pos-Graduate, Control Management and Performance

2004 - 2005

1 year 1 month

Instituto Superior Técnico

Engineer's Degree, Computer science, specialization in Information System and Data bases

1990 - 1995

5 years 1 month


Licenses & certifications

ITIL V3 Foundation

Issued: –

TIPA Lead Assessor for ITIL

Issued: –

ITIL Intermediate level: Service Operation

Issued: –

TIPA Assessor for ITIL

Issued: –

Scrum: Advanced

Issued: –

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