Simon EL.

– As the Head of IS Architecture and Azure FinOps for a leading insurance wholesaler, I drive the strategic alignment between business requirements and technical execution. I am accountable for the end-to-end architectural roadmap, selecting resilient technologies, and defining integration plans that maximize cloud value while maintaining strict budget discipline. – Led strategic scaling studies for Enterprise Al solutions, including LLM-powered Chatbots, Call Center Voice bots, and Fraud Detection systems, focusing on accelerating business value and operational efficiency. – Orchestrated architectural steering committees at the CODIR (Executive Board) level, ensuring technical roadmaps remained strictly aligned with strategic business outcomes and stakeholder expectations. – Conducted end-to-end audits and mapping of Information System (IS) data flows to identify optimization opportunities, reduce technical debt, and strengthen architectural resiliency. – Championed the modernization of production practices by introducing higher standards of operational discipline, directly improving service stability and deployment quality. – Define the transition and target architectures of the IS (functional, application and technical architecture) – Maintain the architecture repository (documents, diagrams...) – Define the standards and an expanded governance of the use of APIs within the IS. – Established the architecture and management processes for APIs on the APIM (API Management - including security). – Defined and architected the security framework for Azure APIM. – Introduced, scoped and defined the architecture and usage models for various use cases of the Azure AD B2C security component. – Defined the functional and technical architectures for various IT system projects, considering scope, footprint and hosting (cloud, hybrid, or on-premises). – Scoped, onboarded and configured SaaS solutions (SendGrid and Twilio) within the CCM domain. – Trained teams on the usage of CCM client communication tools. – Introduced and trained tech leads and developers on CI/CD and DevOps principles. – Initiated and maintained the company's target CI/CD templates. – Monitored the quality of deliverables from various software factories. – Scoped and monitored various continuous improvement initiatives for service quality. – Implemented the architecture of the ELK stack and Logstash pipelines to collect application logs for centralized monitoring in Dynatrace. – Trained teams on Dynatrace and oversaw the configuration of new Dynatrace OneAgents and Elastic Agents. – Conducted cross-functional scoping regarding application security, secrets management and cross-cutting parameters. – Define and Establish Dockers concepts/Clustering for on-premise applications

– Participated in the digital transformation of BDC within the marketing automation scope as an SAP developer, ensuring the continuous evolution of the SAP MC platform. – Administered the SAP HYBRIS MARKETING CLOUD platform. – Analyzed and provided technical specifications for the addition of new functionalities on SAP Marketing Cloud. – Developed new Open Channel connectors and integration flows (iFlows) in SAP Cloud Integration (CPI) and Marketing Cloud. – Maintained and improved existing solutions. – Ensured the proper functioning of the SAP platform. – Built non-regression tests to validate SAP Marketing Cloud updates and deployments. – Provided technical specifications for the development / maintenance of REST APIs. – Performed quality checks of new programs. – Verified and optimized the performance of existing systems. – Supported platform users to establish best practices and ensure SAP Marketing Cloud effectively meets business requirements.

– Participated as a cross-functional architect on the Enterprise IT projects, particularly on the << Sales & Deployment » transformation project. This project aims to optimize the efficiency of sales forces both direct and indirect to improve operational efficiency, to streamline the customer journey and to significantly enhance the customer experience. – Participated in POC workshops with selected vendors and in functional and technical clarification workshops with selected vendors. – Evaluated selected vendors in the preliminary phase. – Participated in agile coaching workshops and in business modeling and design workshops.