Sisipho Sindinkolo
Customer Service Representative
Salary / Daily rate
Johannesburg, South Africa
Freelance, open to permanent contract
Remote only
Skills
Languages
About me
Intro
Customer service professional with 5+ years of experience specializing in business analysis and technical support. Proven expertise in student services, debt collection, and IT systems with Microsoft Azure and Power Platform certifications. Delivering data-driven solutions and exceptional client support across education and financial sectors.
Work experience
Registration Support Agent
IIE Varsity College
Dec 2024 - Mar 2025
4 months
Midrand, South Africa
• Assisted prospective and current students with the registration and admissions process. • Handled inbound and outbound calls to provide information, follow up on queries, and resolve issues efficiently. • Provided technical support and troubleshooting for application and registration system issues. • Maintained accurate records and ensured smooth communication between students and academic departments. • Delivered excellent customer service in a fast-paced academic environment.
Information Technology Intern
Liberty Group South Africa
Oct 2023 - Oct 2024
1 year 1 month
South Africa · On-site
Skills: Business Analysis · Analytical Skills
#SheCanDoIt Student
Mecer Inter-Ed
Feb 2023 - Oct 2023
9 months
South Africa · On-site
#SheCanDoIt
Customer Service Agent
IBRIDGE CONTACT SOLUTIONS
Apr 2021 - Mar 2023
2 years
Randburg, South Africa
Customer service
Call center agent
Revenue Consulting
Mar 2020 - Oct 2021
1 year 8 months
Benoni, South Africa
Debt Collections
Debt Collector
NuDebt Management (Pty) Ltd
Mar 2019 - Mar 2020
1 year 1 month
South Africa · On-site
Debt Collection Agent
Education
Jabulani Training and Development
Certificate
2021 - 2021
9 months