siva nesan
Senior O2C Specialist
Salary / Daily rate
Freelance, open to permanent contract
Skills
Languages
About me
Intro
O2C Senior Specialist with 10+ years of expertise in credit control, collections, and financial management across banking and corporate sectors. Proven track record in accounts receivable optimization, cash collection strategies, and risk management at Citi, TMF Group, and RHB Banking. Specialized in SAP/Oracle systems with strong negotiation skills to maximize recovery rates and enhance cash flow.
Work experience
O2C Senior Specialist
TMF Group
May 2024 - Mar 2025
11 months
Federal Territory of Kuala Lumpur, Malaysia · Hybrid
Skills: Problem Solving · Accounting · English · Communication · Financial Management · Accounts Receivable (AR) · Microsoft Excel · Attention to Detail · Cash Collection · Shared Service Center · Personal Data Protection · Time Management · Team Performance · Account Management · Corporate Accounting · Risk Management · Interpersonal Skills
Content Moderator
Teleperformance
Nov 2023 - May 2024
7 months
George Town, Penang, Malaysia
Skills: English · Communication · Teamwork · Computer Literacy · Attention to Detail · Portfolio Risk Management · Contact Centers · Time Management · Team Performance · Interpersonal Skills
Collections Specialist
Citi
Dec 2020 - Jul 2022
1 year 8 months
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Skills: Negotiation · Problem Solving · English · Financial Services · Communication · Financial Management · Analytical Skills · Microsoft Excel · Attention to Detail · Wealth Management Services · Cash Collection · Customer Satisfaction · Contact Centers · Personal Data Protection · Customer Support · Team Performance · Microsoft Products · Risk Management · Customer Relations · Interpersonal Skills · Customer Engagement
Credit Control Executive
Fuji Xerox Asia Pacific Pte Ltd (Malaysia Operations)
Jul 2018 - Dec 2020
2 years 6 months
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Skills: Negotiation · Problem Solving · English · Communication · Financial Management · SAP ERP · Oracle Database · Abacus · Accounts Receivable (AR) · Attention to Detail · Cash Collection · Shared Service Center · Customer Satisfaction · Personal Data Protection · Team Performance · Microsoft Products · Corporate Accounting · Customer Relations · Interpersonal Skills · Customer Engagement
Credit Control Executive
Intelek Talent Solutions
Dec 2017 - Dec 2018
1 year 1 month
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Skills: Negotiation · Problem Solving · English · Communication · Financial Management · SAP ERP · Oracle Database · Abacus · Analytical Skills · Accounts Receivable (AR) · Attention to Detail · Cash Collection · Shared Service Center · Customer Satisfaction · Personal Data Protection · Team Performance · Microsoft Products · Corporate Accounting · Customer Relations · Interpersonal Skills · Customer Engagement
Credit Recovery Officer
RHB Banking Group
Jun 2016 - Oct 2017
1 year 5 months
Capsquare Tower
Skills: Negotiation · Problem Solving · English · Financial Services · Communication · Financial Management · Analytical Skills · Attention to Detail · Wealth Management Services · Cash Collection · Customer Satisfaction · Contact Centers · Personal Data Protection · Customer Support · Team Performance · Microsoft Products · Risk Management · Customer Relations · Interpersonal Skills · Customer Engagement
Life Planner
AIA
Apr 2015 - May 2016
1 year 2 months
Capsquare Tower
Skills: Sales Management · Negotiation · Sales and Marketing · English · Financial Services · Communication · Financial Management · Wealth Management Services · Customer Satisfaction · Personal Data Protection · Customer Support · Microsoft Products · Customer Relations · Interpersonal Skills · Customer Engagement
Personal Loan Consultant
Hong Leong Bank Berhad
Apr 2014 - May 2015
1 year 2 months
Petaling Jaya, Selangor, Malaysia
Skills: Sales Management · Negotiation · Sales and Marketing · English · Financial Services · Communication · Financial Management · Wealth Management Services · Customer Satisfaction · Contact Centers · Personal Data Protection · Customer Support · Team Performance · Microsoft Products · Customer Relations · Interpersonal Skills · Customer Engagement
Education
Cybernetics International College of Technology
Diploma
2009 - 2012
3 years 1 month