Skandgupt Parmar

Customer Support Associate

Salary / Daily rate

Warsaw, Poland

Freelance, open to permanent contract

Skills

Customer Care

Languages

English

About me

Intro

Customer Support professional with 10+ years of experience across financial services and tech industries. Expertise in client relations, financial transaction processing, and administrative operations with proven track record at BNY Mellon and Concentrix. Ready to streamline your customer operations with analytical skills and multilingual capabilities.

Links

Work experience

Customer Support Advisor

Concentrix

Sep 2023 - May 2024

9 months

Katowice, Poland

Skills: ByteHi · Zimbra · English · Lark · Analytical Skills · Microsoft Word · Microsoft Excel · Microsoft PowerPoint · Microsoft Outlook

Intermediate Representative, Client Service

BNY Mellon

Apr 2022 - Jul 2022

4 months

Wrocław, Poland

Skills: Microsoft Excel · Writing · Microsoft PowerPoint · Client Relations · Mathematics · Cash Reconciliation · Microsoft Word · Research Skills · Microsoft Office · Microsoft Outlook · Attention to Detail · Finance · Customer Service · Soft Skills · Financial Transaction Processing · Interpersonal Communication · Order Processing · Accruals · Analytical Skills · Written Communication

Customer Representative Administrator

Kadamb Consultant

Oct 2012 - Dec 2013

1 year 3 months

Ahmedabad, Gujarat, India

Skills: Microsoft Excel · Writing · Microsoft Word · Microsoft PowerPoint · General Administration · Business Analysis · Account Management · Client Relations · Administration · Office Administration · Skilled Multi-tasker · Expenses · Problem Solving · Interpersonal Skills · Administrative Assistance · Research Skills · Microsoft Office · Sales · Microsoft Outlook · Attention to Detail · Customer Service · Soft Skills · Interpersonal Communication · Order Processing · Analytical Skills · Written Communication · Invoice Processing

Business Developer

Swagat Company

Jul 2011 - Oct 2012

1 year 4 months

Ahmedabad, Gujarat, India

Skills: Production Planning · Writing · General Administration · Business Analysis · Account Management · Client Relations · Accounting · Administration · Office Administration · Skilled Multi-tasker · Expenses · Problem Solving · Field Work · Interpersonal Skills · Administrative Assistance · Research Skills · Microsoft Office · Sales · Attention to Detail · Finance · Customer Service · Soft Skills · Financial Transaction Processing · Interpersonal Communication · Order · Analytical Skills · Written Communication · Startups · Invoice Processing


Education

Wyższa Szkoła Gospodarki Euroregionalnej im. Alcide De Gasperi

Master's degree

2017 - 2019

2 years

SunRise University Alwar

Bachelor's degree

2013 - 2016

2 years 11 months

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