Sofia Desbois

Working across a post-merger organisation in a fast-moving enterprise software environment, I helped bring clarity, coordination, and structure to cross-functional delivery. My role centered on facilitating alignment across teams and maintaining steady delivery rhythms during a period of organisational transition. Key responsibilities & achievements: • Orchestrated cross-functional coordination across Professional Services, Engineering and regional delivery teams, enabling smoother day-to-day collaboration in a dynamic, scaling organisation. • Improve communication flows and delivery rhythms by facilitating regular touchpoints across time zones and ensuring the right information reaches the right people at the right time. • Partnered closely with team leads to align on timelines, resource planning and upcoming priorities, helping teams make informed, timely decisions. • Developed clear delivery documentation and reporting that provide visibility across workstreams and drive shared understanding of progress, risks and dependencies. • Supported the rollout of unified practices and workflows throughout the post-merger integration process, contributing to greater consistency, predictability and operational maturity.

I managed international media and communications projects for high-profile cultural clients, delivering press activity across European, UK and US markets. I coordinated timelines, deliverables, budgets and stakeholder expectations, maintaining quality across complex, fast-paced, cross-cultural delivery cycles. Key responsibilities & achievements: • Delivered press strategies and media outreach for organisations including Modern Films, The Photographers’ Gallery, and the Malta Pavilion at the Venice Biennale. • Coordinated project delivery across EU, UK and US markets, ensuring alignment between clients, press teams and internal stakeholders. • Managed day-to-day communication with journalists, curators, producers and cultural partners across multiple countries and time zones. • Oversaw campaign logistics, asset management and press materials, ensuring accuracy and timely delivery under tight deadlines. • Supported press screenings, stakeholder briefings and event-related activity during festival and exhibition cycles. • Ensured consistent quality of output by managing approvals and tracking deliverables across fast-moving schedules.

I led international communications projects for high-profile cultural institutions, managing senior client relationships, coordinating European media stakeholders and delivering coverage aligned with strategic objectives. I oversaw day-to-day delivery across multiple markets and languages, maintaining alignment across regions, contributors and audiences. Key responsibilities & achievements: • Managed communications projects for organisations including the V&A, the National Gallery, the Royal Academy of Arts, The Albers Foundation, Lévy Gorvy Dyan, Galerie Philia, and the Berengo Foundation. • Coordinated media outreach and stakeholder engagement across major European markets, ensuring consistent messaging and project alignment. • Oversaw timelines, multilingual deliverables and approvals, working closely with curators, senior clients, external partners and international press teams. • Developed communications plans, media narratives and campaign structures tailored to diverse cultural contexts and market expectations. • Produced KPI-driven status reports, executive summaries and media analysis to support clear decision-making and client visibility. • Managed end-to-end delivery of press materials, interviews, assets and briefings, ensuring accuracy, quality control and timely execution.

I contributed to membership growth and audience engagement by delivering marketing, events and media initiatives, coordinating internal teams and external partners to ensure high-quality, on-time activity. I supported data accuracy and reporting through careful management of the membership database, and helped strengthen structured delivery across member-focused campaigns. Key responsibilities & achievements: • Delivered marketing and outreach initiatives to support membership growth, including print materials, digital content, social media activity and partner promotions. • Coordinated internal teams and external suppliers to ensure campaigns, events and branded materials were produced on time and to quality expectations. • Managed the production of printed collateral end-to-end — from supplier research and cost comparison to quality assurance and delivery. • Identified and escalated manufacturing issues with evidence-based reporting, resulting in a 20% commercial adjustment. • Maintained accurate membership and communications data, improving tracking, reporting and audience insights. • Supported planning and delivery of member recruitment events, providing on-site coordination and audience engagement support.

I supported marketing and audience engagement activity for major Barbican programmes, contributing to on-the-ground delivery, social media activity and ambassador coordination. I helped ensure consistent event support and smooth audience experiences across large-scale public events. Key responsibilities & achievements: • Supported marketing and promotional activity for key programmes including the ‘Wonder’ Weekender, ‘Beyond Barbican’ summer series and the FreeB Scheme. • Managed a team of 50 Barbican Ambassadors, providing scheduling, guidance and coordination during event delivery. • Contributed to the recruitment and training of 50 new Ambassadors, helping ensure consistent support across campaigns and visitor activities. • Assisted with on-site event operations, audience flow and public engagement during busy programme periods. • Delivered social media activity and ground-level outreach to boost awareness and attendance.