Sonia Cartillier

• Led cross-functional product delivery initiatives involving engineering, operations, and support teams in a high-scale, high-availability environment • Owned feature scope definition and backlog prioritization, aligning product decisions with business value, operational constraints, and user impact within Agile frameworks. • Managed large-scale product launches and critical delivery milestones under high pressure, ensuring quality, stability, and user satisfaction • Oversaw live operations for a major digital product, contributing to significant business growth and performance improvement • Acted as the central coordination point between technical teams, operations, and customer-facing teams to ensure smooth execution and issue resolution • Leveraged Jira and ITIL-based processes to manage incidents, track issues, and continuously improve service reliability • Continuously adapted product priorities based on user feedback, operational data, and evolving business needs • Coordinated large-scale user-facing initiatives with millions of end users, ensuring alignment between product objectives and execution

• Collaborated with IT Project Managers and the procurement team to address network connectivity needs (internet and private) for studios • Conducted an inventory of all NAS across Ubisoft studios and identified data optimization opportunities, resulting in cost savings of at least €20K per year • Analyzed costs and assessed current computer systems at Ubisoft to establish an environmental baseline. Used technology and data analytics to streamline processes and reduce environmental impact, ensuring compliance with eco-labels