Sophie Garnier
Senior Product Owner | E-commerce & Customer Experience
Salaire / Taux journalier
Lille, France
Freelance
Peut venir sur site
Expertises
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À propos
Introduction
Senior Product Owner & E-commerce Consultant with 10+ years driving digital transformation for luxury and retail brands including Hermès, Auchan, and Carrefour. Expert in omnichannel strategy, customer experience optimization, and data-driven product management across cosmetics and retail sectors. I deliver end-to-end digital projects that enhance UX, streamline operations, and maximize ROI for ambitious brands.
Expérience de travail
Product Owner Customer Experience
Hermès
févr. 2025 - Présent
1 an 9 mois
93500 Pantin, France
Consultante Product owner senior
Indépendant
janv. 2022 - Présent
4 ans 10 mois
Lille, France
Auchan Retail
août 2022 - déc. 2024
2 ans 5 mois
Lille, France
Data Product Owner Purchase & Offer Use Case
août 2023 - déc. 2024
1 an 5 mois
Lille, France
Data Product Owner Retail Use Case
août 2022 - juil. 2023
1 an
Lille, France
Consultant
Davidson consulting
déc. 2018 - janv. 2022
3 ans 2 mois
Paris Area, France
Business Analyste E-commerce
Fnac
mars 2021 - juil. 2021
5 mois
94200 Ivry-sur-Seine, France
Chef de projet digitalisation des points de vente
Hermès
févr. 2020 - mars 2021
1 an 2 mois
93500 Pantin, France
Chef de projet e-commerce Omnicanal / Proxi business owner omnicanal
Carrefour
avr. 2019 - déc. 2019
9 mois
91300 Massy, France
Digital project manager
Equinoa
juil. 2017 - déc. 2018
1 an 6 mois
Paris Area, France
Project management - cosmetics & textile industries Project management from the conception phase to the client delivery; Coordination of the different actors of the project; In charge of the commercial relationship of my client portfolio
E-commerce manager / E-commerce project manager
The Beauty Shopper
mars 2016 - juil. 2017
1 an 5 mois
Paris Area, France
In charge of the website Project management through the optimizations of the website (UX, ergonomy, performances) on each devices Management of the webmarketing strategy (SEO, SEA, Retargeting, SMO, Social Medias, CRM) Management of the marketplaces (Amazon Europe & Shopalike) via Shopping flux Management of the emailing campaign Management of the commercial animations of the online shop Management of the product catalog Management of the differents actors of the website (freelances, agencies, interns) Reporting and data reviews Management of the customer care
Digital project manager assistant
Groupe Rocher
janv. 2015 - juil. 2015
7 mois
92130 Issy-les-Moulineaux, France
In the International team of Yves Rocher's brand - Acquisition and social media team Project management on social medias applications Management of the social media planning & brand e-reputation Reporting and data reviews
E-commerce manager assistant
Brand Online Commerce
févr. 2014 - août 2014
7 mois
Paris Area, France
In charge of websites for L'Oréal and Shiseido groups Management of the commercial animation of the online shop Store Management : product catalog, shopping cart rules, e-merchandising CRM : Recommandations and data reviews Follow up of the aquisitions channels Management of the anti-fraud system Reporting & data reviews
Marketing assistant - Intern
21st Century Health Ltd
janv. 2013 - mai 2013
5 mois
Formation
Université de Rouen
Master Commerce International
2013 - 2015
3 ans
Université de Bretagne Occidentale
Licence Langues Etrangères Appliquées Anglais - Espagnol, spécialité Commerce
2009 - 2013
5 ans