Soraya Limam

Marketing & Growth

Salaire / Taux journalier

Paris, France

Mobilité : Lyon, Londres, ...

Freelance

Peut venir sur site

Expertises

CRMSocial AdsProduct MarketingUser ResearchProduct OwnershipScrumStratégie MarketingService clientSEOGoogle AnalyticsService Client & CareGoogle AdsBrandingAnalyse concurrentiellePrévisionsStratégie de ContenuLead GenerationÉvénementiel

Langues

Français (Maternelle)Anglais (Courant)Espagnol

À propos

Introduction

My background spans 7+ years in digital marketing and project management, with cross-functional experience in branding, acquisition, CRM, performance analysis, and team coordination. I've worked across multiple markets simultaneously in Europe and North America, and adapting messaging, channels, and timing to different contexts is second nature to me. What sets me apart: I identify what's broken in a customer journey, quantify the cost, and propose impact-driven fixes.

Liens

Expérience de travail

Digital Marketing & Strategy Consultant

FreelanceFreelance

juil. 2021 - Présent

5 ans 4 mois

Digital marketing and strategy consulting for SMBs and startups across financial services, sports and wellness, training, and non-profit sectors. - Conducted competitive analysis and user research to define personas and support launch strategies. - Built CRM flows and activation sequences to improve conversion and retention. - Managed organic and paid social, and search campaigns with continuous performance optimization. - Analyzed user behavior to identify friction points and recommend measurable improvements.

Labelium

mai 2021 - juil. 2023

2 ans 3 mois

Montréal, QC, Canada

Project Director

mars 2023 - juil. 2023

5 mois

Montréal, QC, Canada

Strategic support for major accounts across digital strategy, business development, and cross-team coordination. - Led RFPs for new business opportunities, coordinating proposal creation across multiple teams. - Developed business cases and shared best practices, including the rollout of GA4 across accounts. - Strengthened cross-departmental collaboration by establishing quality standards per mission type. - Managed proxy team leadership and client relationship support on strategic accounts.

Account Director

mai 2021 - mai 2023

2 ans 1 mois

Montréal, QC, Canada

Industries: Retail, Beauty, Publishing, Luxury E-commerce, SaaS, Lead Generation Platforms: Google Ads, YouTube, Meta Ads, Microsoft Ads, Tik Tok, OOH Management of a major account portfolio exceeding $3M in annual budget across retail, beauty, publishing, and luxury sectors, spanning e-commerce, SaaS, and lead generation models. - Development of full-funnel paid media strategies across Google Ads, YouTube, Meta, Microsoft Ads, TikTok, and OOH, including budget allocation and forecasting. - End-to-end client relationship management: brand introduction, audience identification, strategy creation, performance tracking, and continuous optimization. - Management of a 5-person specialist team with a 95% retention rate, through OKR alignment with company objectives. - Performance analysis via detailed KPIs and strategy adjustment to maximize ROI. - Cross-functional coordination between internal and client teams across strategy, implementation, and reporting. - Active industry monitoring and expertise development within the team.

Instructor - Digital Marketing Strategy

La FuséeFreelance

oct. 2021 - mars 2023

1 an 6 mois

Delivered "Digital Marketing Strategy" training to 100+ professionals. Designed and facilitated sessions covering acquisition, content strategy, and performance analysis.

Project Coordinator & Digital Strategist

Performa Marketing

sept. 2019 - mai 2021

1 an 9 mois

Montréal, QC, Canada

Industries: Real Estate, Education, Retail, Sustainability E-commerce, Lead Generation, International Management of traditional and digital marketing projects for clients across real estate, education, retail, and sustainability sectors, spanning e-commerce, lead generation, and international campaigns. - Coordinated providers and maintained a project profitability rate of +50% with consistent on-time delivery. - Conducted market analysis and created brand launch roadmaps with a clear product vision and measurable objectives. - Built dynamic reporting systems enabling in-depth performance analysis and continuous strategy improvement. - Led a multilingual international lead generation campaign for a leading Canadian university: full-funnel strategy, visual creation, dynamic reporting. Exceeded application targets by 30% while improving applicant quality. - Challenged partner agencies on results to drive innovation and improve performance.

Labelium

mars 2018 - oct. 2019

1 an 8 mois

Montreal, Canada Area

Account Manager - Paid Media

mai 2018 - oct. 2019

1 an 6 mois

Montreal, Canada Area

Management of digital accounts for high-end clients including L'Oréal Canada, Bayard, and Valmont across Canada and the United States, with an overall budget exceeding $1M. - Developed 360 search strategies across Google Ads and Bing Ads covering search, video, and display to support client objectives. - Ensured brand presence and generic segment penetration to increase brand consideration on search engines. - Created and managed paid social campaigns on Facebook and Instagram. - Built precise audience strategies based on in-depth user data analysis.

SEO & SEM Intern

mars 2018 - mai 2018

3 mois

Mexico, District fédéral, Mexique

Bilingual Experience Associate - Staffing Coordinator

Tangerine

mai 2016 - juil. 2018

2 ans 3 mois

Montreal, Canada Area

Multifaceted role within a Canadian digital bank, spanning client relations, team coordination, and new talent training. - Coordinated and scheduled 40+ employees across 7 locations in Quebec, Ontario, and New Brunswick, identifying individual strengths to build high-performing teams. - Designed and facilitated onboarding and training programs for new hires, with performance evaluation and recommendations on content and methodology. - Managed client relationships in-branch and at events, focusing on digital banking product education and user experience. - Coordinated logistics for marketing and community events, evaluated results, and made recommendations for future editions.

Marketing Communications Coordinator

Quantum Management Services Ltd.

sept. 2016 - janv. 2017

5 mois

Mexico, District fédéral, Mexique

- Create editorial calendars on a monthly basis for social media platforms, web, blog and newsletters - Coordinate updates of Quantum’s digital platforms (Web, social media). Continuously improve performances by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information - Write content and create graphics for internal (communications materials, newsletter) and external communications (social media posts) that builds meaningful connections and encourages community members to take action - Post ads on various job boards while adhering to branding guidelines - Collaborate with staff on new ideas, directions, and tools for marketing and communications

Communication intern

Festival International du Film sur l'Art

janv. 2015 - mai 2015

5 mois

Mexico, District fédéral, Mexique

- Develop, verify and organize internet referencing and distribution network to improve the Festival's visibility and spread its informations. - Customer relationship, contact businesses to grow distribution network. - Publish content on social media and web site.


Formation

McGill University

Master's degree, Management - Digital Strategy

2018 - 2020

2 ans 1 mois

Graduate Level Diploma - Business Economics - Corporate Finance - Business Analytics & Intelligence - Accounting - Applied Statistics - Organizational Behaviour - Marketing - Digital Planning - Automation - Digital Customer Experience - Search Engine Optimization

Université de Montréal

Bachelor's degree, Communication and Advertising

2013 - 2016

3 ans 1 mois

Activités et associations : Nu Delta Mu Sorority

Bachelor of Science (B.SC.) Communication Sciences and Advertising. Communication: - Applied Research - Organisational Communications - Global Communications - Public Relations and Crisis Management - Writing - Graphic Design Advertising: - Marketing - Consumer Behavior - Management (HEC Montreal) - Media Management - Interactive and Digital Advertising - Sponsorship / Partnership Integrated Industry Project: Analyze business situation for a local SME, plan and realize an integrated communication and advertising campaign.

La Cité Scolaire Internationale

Baccalauréat Economique et Social, Option Européenne Anglais et Mathématiques

2011 - 2013

2 ans 1 mois


Licences et certifications

Professional Scrum Master I (PSM I)

Délivré le : mai 2024

Certifié par Scrum.org

Professional Scrum Product Owner I (PSPO I)

Délivré le : mai 2024

Certifié par Scrum.org

Management Foundations

Délivré le : juin 2021

Certifié par LinkedIn

Adwords Basics

Délivré le : sept. 2017

Certifié par Google AdWords Certified

Google Ads Certifications

Délivré le : avr. 2017

Certifié par Google

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