Soufiane Moti

In my role as a Salesforce Trainer at Akkodis, I led training sessions for staff on Salesforce, Bullhorn, and Certinia, tailoring the training to each country's unique business practices. By gathering requirements and prioritizing changes, I facilitated a smoother transition to the new systems, ultimately improving operational efficiency.

I’ve designed a series of practical, hands-on courses for Salesforce enthusiasts who want to grow their skills and specialize in key industry solutions. Whether you're a beginner or looking to deepen your expertise, you'll find valuable learning paths in: Salesforce Admin Course – Build a strong foundation in Salesforce administration. Health Cloud – Learn how to streamline healthcare operations with Salesforce. Automotive Cloud – Explore CRM solutions tailored for the automotive industry. Manufacturing Cloud – Understand how Salesforce supports manufacturing processes. Net Zero Cloud – Gain insights into sustainability tracking and carbon accounting with Salesforce. Knowledge – Master Salesforce Knowledge to build and manage effective knowledge bases.

In my role as a Salesforce Project Manager at CGI, I led a dynamic team in managing and resolving various levels of issues and demands for Groupe Duval. Additionally, I spearheaded project implementations using a waterfall methodology, ensuring alignment with business needs and Salesforce best practices. My responsibilities also included budget management and team oversight in Abraxio.

Led UAT tests and grooming workshops for CRM Salesforce project at JLL Technologies. Managed dev capacity between EMEA members, ensuring efficient development and testing processes. Monitored the entire development process to ensure reliability and quality assurance. Achieved successful project implementation with a focus on collaboration and quality control.

In my role as a Consultant junior Salesforce at Cloudswave, I actively participated in the project kickoff for implementing Salesforce. This experience allowed me to gain hands-on experience in configuring the system and collaborating effectively within the team, contributing to the overall success of the project.

In my role as Admin, I managed user administration, resolved tickets, and assisted in anomaly detection. I developed pedagogic skills and supported my team in detecting potential enhancement through testing.