Souhaib Sfaxi

– Implement CI/CD pipelines for build, test, and deployment automation – Proactively monitor and maintain networks and nodes to ensure optimal performance – Develop infrastructure as code scripts to facilitate resource provisioning, configuration, and change management – Write documentations – Collaborate with development teams to ensure efficient and secure software delivery – Tools: Docker, Kubernetes, Jenkins, Ansible, Linux, Terraform

– Objective product functional analysis of warranty parts - using root cause techniques – Management of customer satisfaction KPI - by advanced reporting, data analysis, participating in improvement initiatives – Providing support in updating process documentation, following-up and recording changes