
Soulma Tmimi
Senior Service Delivery Manager | Scrum Master
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92150 Suresnes, France
Mobilité : Paris, Lille, ...
Freelance
À distance uniquement
Expertises
Langues
À propos
Introduction
Service Delivery Manager & Certified Scrum Master with 10+ years managing digital transformation projects for major clients. Proven track record leading teams of 20+ people, implementing agile methodologies, and delivering complex e-commerce platforms on time and budget. Ready to drive your project success with expertise in Jira, stakeholder management, and end-to-end delivery.
Expérience de travail
IT consultant/Service delivery manager/Scrum master/Project Manager
FreelanceFreelance
janv. 2023 - Présent
3 ans 10 mois
92150 Suresnes, France
SQLI
juil. 2007 - Présent
19 ans 4 mois
Opquast Certified - Advanced Level
nov. 2019 - Présent
7 ans
https://directory.opquast.com/fr/certificat/QV6DTU/
Jira Web Solution Ambassador
sept. 2017 - Présent
9 ans 2 mois
Oujda, Maroc
- Management of the various Jira Confluence requests from the WebSolution entity - Creation of project spaces on Jira and Confluence - Creation of user sessions on Jira and Confluence - Configuration of project workflows on Jira - Configuration of monitoring tables under easyBI
Digital project manager
sept. 2013 - Présent
13 ans 2 mois
- Take charge of the project from end to end since the expression of needs to the final validation - Follow the design of the project (customer need, functional specification, subdivisions, deliverables, acceptance criteria ...) - Manage the project by organizing, coordinating and leading the project team according to the specifications (customer request, budget, deadlines ...) - Deliver the project to the level of quality expected by the client - Manage and anticipate risks and contingencies on the project - Communicate on the progress of the project (quality / costs / deadlines) and ensure reporting - Ensure the profitability of the project - Follow up with clients
Service Delivery Manager
janv. 2018 - janv. 2023
5 ans 1 mois
- Response to calls for tenders and 360 support with customers (Backlog development with the customer, locking of costings and costing assumptions, risk anticipation, monitoring of UX / UI teams during the wireframing and design phase) - Budget monitoring of projects - The governance of several large-scale projects for different accounts (CDS, package, management, etc.) - Pilot and manage teams, workforce of more than 20 people: organization of staff resources (monitoring of schedules and workload plans, logistics), recruiting employees according to project needs. - Coordination with front office / back office stakeholders, - Organization and preparation of steering committees and project committee with customer managers and in conjunction with SQLI management (delivery) - Monitoring and consolidation of KPIs, - Monitoring the progress of action plans, - Monitoring and coordination of continuous improvement plans. - Ensure the satisfaction of the end user - Define the product vision and drive the roadmap for our products - Internalize and represent the customers' voice throughout the product lifecycle - Collect and measure key product metrics against goals to inform success of each release and plan iterations accordingly
Service Delivery Manager | Scrum master- YOUSEARCH PROJECT UNDER SINEQUA - OCP CLIENT
juil. 2019 - juil. 2020
1 an 1 mois
Casablanca, Maroc
- MOE / BA project manager - Drafting of detailed functional specifications - Backlog feed on Jira - Budget monitoring - Kick-OFF, Copil and COPROJ operations - Scrum mastering: animation of scrum rituals - Management and supervision of teams -Integrated team: client collaborators and SQLI collaborators- (Dispatch of tasks, review of deliverables, etc.) - Planning and Coordination with POs on the client side - Conducting workshops with the client. - Customer invoicing
Scrum master Certified
nov. 2018 - déc. 2019
1 an 2 mois
HR Team Lead Manager
juin 2014 - janv. 2019
4 ans 8 mois
- Preparation of the annual performance review of employees under my responsibility, - Definition of annual objectives with employees and support them to achieve their objectives, - Ensure the HR follow-up of employees and ensure their well-being.
Project Manager - Intranel LEO Generali
juin 2018 - déc. 2018
7 mois
- MOE / BA project manager - Writing of detailed functional specifications under Confluence - Backlog feed on Jira - Management and supervision of Front and Back teams (Dispatch of tasks, review of deliverables ...) - Planning and Coordination with Cp SQLI Paris side and client side - Conduct of customer workshops. - Conduct of COPROJ and COPIL
Project Manager - Project CASA (Crédit Agricole) under EZ6
sept. 2017 - mars 2018
7 mois
Oujda, Maroc
- MOE project manager - Initialization of projects on jira and confluence, implementation of backlogs, workflows ... - Management and supervision of Front back teams - Planning and Coordination with the Cp side SQLI Paris in order to pilot the 6 subjects of the TMA (Ecard, CACOM, Casajobs, MB6L, 6M6M) - Launch of Build and follow-up projects - Monitoring of the various RUN projects - Coordination with the inshore
Project Manager - Generation Responsable, redesign of an institutional site under Drupal 8
mars 2017 - juil. 2017
5 mois
- Planning - Writing of specifications on Confluence - Initialization of tasks on Jira and Monitoring - Monitoring of tasks and RAFs - Coordination with the Inshore and Reporting CPs - Testing - Preparation of customer demos
Project Manager - SIBLU – Redesign of a site under Drupal 8
oct. 2016 - janv. 2017
4 mois
- Project Manager - Management and supervision of Front and Back teams (Dispatch of tasks, review of deliverables ...) - Planning and Coordination with different stackeholders - Conduct of workshops - Agile SCRUM methodology
Communication manager
juin 2015 - janv. 2017
1 an 8 mois
Ensure internal communication within the two agencies Rabat and Oujda through a slide publication tool on TVs placed in the halls of the two agencies (Figures, success stories, new employees, SQLI job offer, agency life ... .)
F&B - SITE E-COMMERCE POUR UNE ENSEIGNE DE LUXE - HYBRIS , AEM
janv. 2014 - déc. 2016
3 ans
- Front End Quality Manager within the project from July 2014 to December 2016 - Web consultant within the F&B project from February 2014 to July 2014 - Consulting and realization in ergonomics and integration - Collection and formalization of needs with the business - Conducting workshops and writing session reports - Scheduling of tasks - Planning and Coordination of resources (Campaign, Webmasters, Rollout, Developers, CP) and project monitoring - Monitoring of developments - Management and supervision of Front inshore and offshore teams (Dispatch of tasks, review of deliverables ...) - Coordination with lead Hybris and lead AEM TECHNOLOGIES USED: BOOTSTRAP, HTML5, REQUIREJS, JQUERY, LESS, SAAS JSHINT, GRUNT ...)
Team Lead Front
juil. 2007 - janv. 2014
6 ans 7 mois
Team Lead Front-End - COSY - LIFERAY
juin 2013 - déc. 2013
7 mois
- Graphic redesign of the intranet and direct integration into Liferay - Installation of new screens under Liferay - Javascript development - jQuery (custom form elements, popins, calendars, error handling ...) - Compatibility with all browsers, including internet explorer from IE8 TECHNOLOGIES USED: XHTML / CSS 2 / CSS3 / JS-JQUERY / JS-NATIF
Team Lead Front-End - CITADIUM (MOBILE) -- E-COMMERCE - HYBRIS
févr. 2013 - juil. 2013
6 mois
- HTML / CSS lead on Citadium - Editing of html pages for the mobile site - Variation of templates based on "handlebars.js" for the webapp part - Compliance with Compatibility with most mobile devices - JavaScript development - Zepto (Ajax requests, Navigation with hash url, Json, handlebars.js) TECHNOLOGIES USED: HTML5 / CSS 3 / JSON
Team Lead Front-End - BPCE – EZPUBLISH
janv. 2013 - mars 2013
3 mois
- Integrator on the BPCE project, HTML support, Creation of style sheets - Silver accessibility constraints - Javascript development - jQuery (custom form elements, popins, calendars) TECHNOLOGIES USED: XHTML / CSS 2 / JQUERY / LESS-CSS
Team Lead Front-End - SOGEPROM – HABITAT - WORDPRESS
sept. 2012 - déc. 2012
4 mois
- Integration of html pages - Implementation of generic style sheets - Compatibility with all browsers + Ipad compatibility - JavaScript development TECHNOLOGIES USED: XHTML / CSS2 / JQUERY
Team Lead Front-End - CITADIUM (DESKTOP) - E-COMMERCE WEBSITE UNDER HYBRIS
févr. 2012 - juil. 2012
6 mois
- HTML / CSS lead on Citadium - Montage of screens from jsp pages for the desktop site - Respect for Compatibility with all known browsers. - JavaScript development - Jquery TECHNOLOGIES USED: XHTML / CSS2 / JS-NATIF / HYBRIS - HTML / CSS lead on Citadium - Montage of screens from jsp pages for the desktop site - Respect for Compatibility with all known browsers. - JavaScript development - Jquery USED TECHNOLOGIES: XHTML / CSS2 / JS-NATIF / HYBRIS
Team Lead Front-End - Maison Cailler – E-COMMERCE Website UNDER - HYBRIS
sept. 2011 - janv. 2012
5 mois
- Lead 'HTML / Css on Maison Cailler - Editing screens from jsp pages - Perfect compatibility with all known browsers. - Javascript development - jQuery (validation of forms, popins, calendars, sliders ...) TECHNOLOGIES USED: XHTML / CSS 2 / JQUERY / JQUERY TEMPLATE / HYBRIS
Formation
SQLI
Lean management training
2021 - 2021
1 mois
SQLI
AEM functional training
2017 - 2017
1 mois
SQLI
Training Managers DEFI Executives
2016 - 2016
1 mois
SQLI
Project Manager / Project Director training
2016 - 2016
1 mois
Oujda National School of Applied Sciences
State engineer
2002 - 2007
5 ans 1 mois
Licences et certifications
Opquast niveau avancé
Délivré le : nov. 2019
PSM 1
Délivré le : nov. 2018