
Stella Vaz
Lead Product Designer | B2B SaaS
Salary / Daily rate
Porto, Portugal
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Lead Product Designer with 10+ years in B2B SaaS & B2C, delivering measurable growth through strategic UX. Achieved 189% increase in conversions at Reachdesk and +0.9% add-to-bag uplift at FARFETCH through data-driven design. Specialized in e-commerce, design systems, and AI-powered solutions that drive adoption and retention.
Work experience
Reachdesk
May 2022 - Present
4 years 6 months
Portugal · Remote
Lead Product Designer
May 2023 - Present
3 years 6 months
Portugal · Remote
• Designed and delivered a streamlined gifting flow, reducing friction and number of steps, which led to a 189% increase in completed sends within three months post-launch • Created an intuitive, self-service solution for users to create, manage, and publish custom landing pages, reducing setup time from 7–10 days to ~1 hour, driving a 20% increase in gift spend and improving team efficiency by 90% • Designed AI-powered solutions to streamline corporate gifting and warehouse operations, including a smart assistant for gift messaging and an auto-suggestion feature to improve item naming accuracy, reducing manual effort and fulfillment errors • Led strategic design across key B2B SaaS modules: logistics, inventory, gifting, wallets, and payments, defining the UX vision and driving measurable growth in adoption and retention • Partnered closely with PMs, engineers, and go-to-market teams to shape roadmaps and define and prioritize OKRs, ensuring design initiatives were aligned with strategic business goals • Managed and mentored product designers while remaining hands-on as an individual contributor • Led scalable design processes and the development of the design system with engineering partners, improving UI efficiency, ensuring platform-wide consistency, and enhancing team delivery speed and output quality
Senior Product Designer
May 2022 - May 2023
1 year 1 month
Portugal · Remote
• Started in the Logistics team, designing experiences related to inventory management, item control, and shipment notifications within a B2B SaaS platform • Shortly after, transitioned to the Financial Management & Wallets team, where I contributed to the design of digital wallet experiences and financial operations
Product Designer
FARFETCH
Aug 2019 - May 2022
2 years 10 months
Porto, Portugal · Hybrid
• Collaborated with PM to run A/B tests on Size & Fit components, resulting in a +0.9% uplift in add-to-bag rate and 1.3% reduction in return rate by increasing user confidence in size selection • Owned the design of the most visited page in the product, the Product Details Page, partnering closely with Size & Fit, Content, and Brand stakeholders to align information, optimize user understanding, and drive conversions • Led the modularization of the design system in collaboration with engineers, not only to support the company’s rebranding, but also to meet accessibility requirements and enable scalable solutions for the new Beauty business model • Designed the end-to-end e-commerce journey, from item selection to checkout, optimizing UX/UI across critical points like Size & Fit and conversion flows • Facilitated design ceremonies, critiques, and retrospectives to foster team alignment, cross-team visibility, and delivery efficiency
Senior Product Designer
Telecine
Sep 2018 - Aug 2019
1 year
Rio de Janeiro, State of Rio de Janeiro, Brazil
• Designed end-to-end UX/UI for consumer streaming experiences across mobile apps, smart TVs, and web, ensuring consistent cross-platform experiences across all devices • Led UX for the design of a new business model (TVOD) alongside SVOD, navigating the complexity of delivering consistent experiences across devices with varying user flows, permission levels, and technical constraints • Improved NPS for customer support tools by conducting user testing and iterative prototyping to validate and refine key design hypotheses
Senior Product & Graphic Designer
FreelanceFreelance
Mar 2016 - Oct 2018
2 years 8 months
Rio de Janeiro, State of Rio de Janeiro, Brazil
• Designed UX flows and UI for a health tech platform, improving operational efficiency for clinics. • Created user journeys, wallets, and branding for a cryptocurrency project • Led UX/UI design for the Cervaonde app, which helps users find nearby bars by beer price and type, and was a winner and finalist in startup competitions • Delivered web, mobile, and print design solutions for various clients More about my work: www.stellavaz.com.br
UX Designer
Globo.com
Apr 2014 - Mar 2016
2 years
Rio de Janeiro, State of Rio de Janeiro, Brazil
• Redesigned Gshow Recipes using ontological semantics to align with TV Globo content, boosting discoverability and closing a 59% user intent gap, achieving SEO/Schema parity with Receitas.com in 30 days and 100% recipe coverage • Designed user experiences for large-scale media platforms including G1 Telejornais, GShow, and Globo Login, improving usability and consistency across millions of users • Created responsive CMS interfaces, reducing editorial friction and improving publishing speed
Graphic and Product Designer
Klefer Marketing Esportivo
May 2012 - May 2014
2 years 1 month
Rio de Janeiro, State of Rio de Janeiro, Brazil
• Worked as part of a multidisciplinary design team focused on creating engaging digital products for the sports marketing industry • Designed motion graphics and animated content for stadium LED panels using Adobe After Effects, enhancing fan engagement during live events • Co-created brand identities, marketing websites, and business plans for clients across the sports and entertainment sectors • Collaborated on the design of interactive visuals for the Copa do Brasil, one of Brazil’s most important football championships • Was one of the two designers responsible for the creation of the live draw interface, used by the championship commission during real-time national broadcast • Focused on intuitive usability, fast interaction, and visual clarity to ensure seamless on-air performance
Education
Pontifícia Universidade Católica do Rio de Janeiro
Bacharel em Design
2008 - 2012
4 years 1 month