Stephane Smets

Senior Project / Program Manager/ / PMO Expert

Salary / Daily rate

Brussels, Belgium

Mobility: Lille, Namur, ...

Freelance, open to permanent contract

Can come onsite

Skills

SAP ERPScrumChange ManagementDevOpsERPOracleBusiness AnalysisITILData AnalysisLLMs / Large language models

Languages

French (Native)English (Fluent)Dutch (Fluent)

About me

Intro

Senior Project / Program Manager and PMO Expert with 25+ years of experience in complex enterprise and digital delivery environments, grounded in extensive project execution across large-scale, data-driven initiatives (Digital solutions, Business Intelligence, SAP, Enterprise Systems). ■ HIGHLIGHTS — 65+ projects delivered to date — Budget responsibility from 50K€ to 10M€ — Project teams ranging from 10 to 100+ resources — Established and led Competence Centers — Multi-sector experience

Links

Work experience

Epic Owner Data-Insights-AI | Senior Project Manager

Production Associated

Aug 2023 - Present

3 years 3 months

■ Hands-on Data-Insights Project Management — Euroclear HR BI analytics ■ AI-powered Project Management & PMO initiatives Focused engagement and contributions to harnessing AI's Evolving Capabilities for Enhanced professional Project, Program, Portfolio, and PMO Management. — Professional-grade AI Publication and Knowledge Sharing — Active contribution to updating Project Management Standards and Bodies of Knowledge (BOKs) — Collaborative Initiatives — Continuous Knowledge Enhancement

Project Management Expert | Epic Owner ADP/PGM

Proximus

Aug 2021 - Jul 2023

2 years

■ My responsibilities: ► Epic Owner + Hands-on Project Management focused on Proximus Commercial offers optimization: ■ Projects: - Mobile Standalone offer Full Revamp 2021-2022 (Bundle of 5 market alignments Projects) - Mobile global Portfolio offer Evolution 2023 - Joint Offer – New trade-in journey – Exchange/Recycling devices proposal - Joint Offer – Device renewal before the expiration of the contract without penalty - Micropayement Fraud Counteraction – 090x ► Contributions to Company Agile Transformation - Expert level ■ Achievements: - Successful launch of all Mobile Full Revamp Epics - On time, Scope, Budget and Quality - Successful delivery of new trade-in IT Solution with Expert Teams

Capital-L Lean & Capital-A Agile journey

Nature Abhors Vacuum

Sep 2020 - Aug 2021

1 year

One year passion-based investment in: ■ Integration of "advanced" Lean-Agile topics - including, — Disciplined-Agile / advanced — SAFe 5 / evolutionary — Reference Agile Transformation approaches / advanced — Lean Enterprise / knowledge update ■ Deepening PM vertical backgrounds - focused on: — Digital Transformation - DX implementation models — DevOps - high-level — Change Management - high-level - including ADKAR ■ Disciplined-Agile Keynote Speaker, Lecturer, Author

Senior Project Manager - FPS Strategy and Support

Egov Select

Nov 2019 - Aug 2020

10 months

■ My responsibilities: ► Projects: - National Registry interface project takeover [ Strategic project advanced Chartering ] - Medical absence management interface project takeover [ End-to-End hybrid ] ► PMO Practice involvement: - Active contributions to DG Digital-Transformation driven Ms-Project Online 365 PMO Governance and Reporting system implementation. [ Client side PM role ] ■ Achievements: - Successful projects takeovers - Delivery of tools aimed to simplify Ms-Project Online 365 integration and Rollout

Senior Project Manager – IT & Domain Agnostic | Project – Program – PMO/Methods Consultant

Altran

Mar 2015 - Oct 2019

4 years 8 months

Altran Luxembourg

■ My responsibilities: ► Hands-on Project Management for Altran's Customers - Project Manager Consultant at the EUROPEAN PARLIAMENT ( 2 years ) - Project Manager and PM Lead at ENGIE ( 1 year ) - Customer side Project Manager at ENOVOS/CREOS ( 1 year ) - MS-Project Agile implementation support at ES Strasbourg - Groupe EDF - Agile implementation PM Coach/Trainer for Anagreen Project at ArcelorMittal / Altran R&D ► Contributions to Project Management Competence Center development.

Study-track in Advanced Project Management

Know How improvement

Sep 2014 - Mar 2015

7 months

Know-How improvement

■ My objectives: ► Deepen know-how in "advanced" Project, Program and Portfolio Management tools and techniques - Hands-on exposure to SCRUM/AGILE via workshop practice - Selective PMI PDU's track

Project Manager | Practice leader Enterprise Solutions Core Competences

Trasys

Jan 2013 - Aug 2014

1 year 8 months

■ My responsibilities: ► Practice leading, Business Unit management Work at CxO level to coordinate projects and competency built for Enterprise Solutions evolving technology shifts powered by MOBILE | REAL-TIME | ANALYTIC | BIG DATA | CLOUD: ► On-site Trasys Customers PRINCE2 | PMI-PMBOK Project Management and MISSIONS ► ALIGNMENT WITH EVOLVING IT AREAS | BID SUPPORT | CUSTOMER RELATIONSHIPS ■ Achievements: - Successful End to End MOBILE project : Trasys Mobile PoC using SAP SMP platform - Project management of 3 profitable Framework Contracts WBS - Increase by 79% profitability of remote maintenance SLA's contracts - Improve Trasys internal ERP Landscape support - ITIL procedures overhaul

Enterprise Solutions Project Consultant

Tri-ICT

Apr 2011 - Dec 2012

1 year 9 months

Enterprise Solutions Project Consultant

Inxites

Oct 2010 - Mar 2011

6 months

Enterprise Solutions Project Consultant

ERM Consulting Luxembourg

Dec 2009 - Aug 2010

9 months

Project Leader | Manager ERP & ORACLE Technical Competence Center

NRB

Jan 2004 - Dec 2009

6 years

■ My responsibilities: ► Launch, develop and manage new Company SAP Technical Competence Center [ 2004 ] Objective: deliver ERP/SAP/BI/CRM professional services covering both Projects and Operate Phases ► Perform End-to-End Project Management of ICT and SAP Technico/Functionals Projects ► Perform Specialized WbS Project AND Operations Management of majors DB/SAP/ERP Projects ► Manage large size SLA’s operations and related Customer Relationships ►BID support / Business Devlopment / Alignment with evolving areas of IT services ■ Achievements: - Successful implementation of SAP Technical Competence Center activities [ 2004 ] Managed DREAM TEAMS remarkably collaborate to: • The success of every above mentioned subsequent PROJECTS, on-time, quality and within budget • as well to OPERATE activity growth - 120 to > 5000 End-users supported on 4 years • Formal Customer Satisfaction feedbacks, achieving contracts renewal • Optimal profitability gradually achieved through: competencies pooling - standardized maintenance tools deployment - implementation of an ITIL Level 2 / Level 3 support – constant Alignment of Team-Member Know-How with market demand

SAP / ORACLE Consultant | Manager SAP Hosting Services

BUREAU VAN DIJK INFORMATION MANAGEMENT

Jan 1998 - Dec 2003

6 years

■ My responsibilities included: ► Launch and implement new Company ERP hosting Services. Directed multi-experts Teams. ► Contributions for the structuring of the Company Oracle services. ► Manage medium size SLA’s operations and related Customers Relations. ► Perform SAP and Oracle on-site MISSIONS. ■ Achievements: - Successful launch of profitable Company ERP hosting Services [2001] - Design/implementation of streamlined work procedures and processes for SAP BC teams - Contribute to restore 2 important Customer confidence

Hewlett-Packard HP-Unix Consultant

HEWLETT-PACKARD

Jan 1996 - Dec 1997

2 years

System Engineer Microsoft

AT&T

Nov 1995 - Dec 1995

2 months

System Engineer Microsoft

DIAMANT BOARD DBS

Sep 1995 - Oct 1995

2 months

HP-UX System and Network Administrator

Studiebureau W.J & M.C VAN CAMPENHOUT

Sep 1990 - Aug 1995

5 years

In charge of the company HP-UX System and Network Administration dedicated to Engineering and CAD-CAM applications

HP-UX System and Network Administrator | CAD-CAM

PRO-SIGMA

Nov 1987 - Aug 1990

2 years 10 months

In charge of the company HP-UX System and Network Administration dedicated to Computer Aided Design applications


Education

Continuing education in Project Management since 2001

at THREON | ULB-UCL | CRPHT | PARAFE | MGNTPLAZA | KLUWER | ALTRAN EDUCATION | PROTHOUGHT

2001 - 2020

19 years 1 month

● PMI-PMP [ covering PMBOK V4,V5,V6,V7 ] ● PMI-ACP [ agile ] ● PMI-DISCIPLINED AGILE ● PRINCE2 ● GENERIC AGILE/SCRUM [ Altran Scrum Trainer ] ● PM2-ENGAGE hands-on exposure at European Parliament ● MSP, PgMP, MoP knowledgeable

Continuing education in Methodology and Best Practices since 1998

at YSTIA | KPN | BVD | NRB | TRASYS

1998 - 2016

18 years 1 month

● ITIL Service Management V2 and V3 ● SAP ASAP methodology V3.10 to V8 ● BPM knowledgeable

Resources | Team Management | Communication

at ULG-PRAGMAGORA | AD VALOREM

2007 - 2014

7 years 1 month

● NRB Managers Training track Modules: [ Communication | Teamworking | Conflict Management | Leadership | Coaching | Negociation ] ● People Management and Career Advisor trainings

Post Academic training in IT Enterprise Solutions [ Project Vertical Background ]

at SAP | BVD | E-CHAIN

1998 - 2009

11 years 1 month

● SAP — FI/CO/SD/MM modules Fundamentals — BC Module and ABAP complete SAP formal Training tracks — SOLMAN complete SAP formal Training tracks — SAP Securtity SSO — XI/PI overview — SAP Mobile ● BI – BUSINESS INTELLIGENCE — BW Business Warehouse complete SAP formal Training tracks

Post Academic training in IT Technologies [ Project Vertical Background ]

at ORACLE | HP | SUN

1987 - 1997

10 years 1 month

● ORACLE - DBA administration and SQL complete Oracle Education track ● HIGH-AVAILIBILITY INFRASTRUCTURES,ARCHITECTURE,OS,NETWORKING Advanced Trainings

Ichec Brussels Management School

Economics

1987 - 1990

3 years 1 month

[ Evening Courses studies formula ]

ESA Saint-Luc Bruxelles

Master's degree, Design

1981 - 1986

5 years 1 month

College Saint-Pierre [ Uccle - Brussels ]

Bachelor's Degree, Scientific B

1976 - 1981

5 years 1 month


Licenses & certifications

PMI® Essentials: Seven AI Project Patterns

Issued: Apr 2026

Certified by Project Management Institute

Practical Application of Gen AI for Project Managers

Issued: Jun 2025

Certified by Project Management Institute

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