Steven Vergnieux

– Business development (inbound and outbound) : from 15K€ to 140K€ MRR in 2 year (from 15% to 30% of company revenue) – Sales strategy: Action plan, target, offer, pricing, follow-up and analysis of sales KPI, process (sales playbook) – Management of 8 people in 5 city

– Launched Paris activity as City Manager with two responsibilities: business & operational development – Sales: Offer design, customer targeting, prospection & acquisition, RFP response – Operations: Recruitment, process & management of a team of 25 people – P&L management

– Worked 6 months as a restaurant manager to truly understand F&B industry – Built business plan and model – Pitched investor and find my partner – Finally had to end up the project due to a lack of funding but with the conviction to capitalize on this experience

– Devoteam Group: Built the new group offer organisation with the Group Offer SVP and the COO (Governance, process, KPI & tools) International project involving 15 country managers / Business Process Excellence offer project manager – Ministry of telecommunication (Saudi Arabia) : Customer Service Management process design using Design Sprint methodology – Saur: Project audit of a financial platform implementation (customer margin management) – EDF : Project manager for the creation of a business unit in charge of group IT services implementation in little subsidiaries

– La Poste / Innovation department : Designed logistic process for new commercial offer