Steven Woods

Overview of Role & Achievements As the Programme Manager leading a high-impact digital transformation initiative for Spire Healthcare, I have successfully overseen the implementation of SAP S/4HANA across thirty-eight hospitals. This strategic move has resulted in a 20% increase in procurement efficiency, aligning critical systems with Spire Healthcare’s long-term vision and operational goals. Additionally, I was entrusted with the recovery of Spire’s flagship transformation programme, a Patient Support Centre (PSC) restructuring initiative designed to consolidate back-office administrative functions across all hospitals into three centralized admin hubs. My leadership in governance, stakeholder engagement, and phased programme recovery has significantly improved operational workflows, strengthened compliance, and enhanced patient services. Key Contributions SAP S/4HANA Implementation & Procurement Optimization Spearheaded the successful rollout of SAP’s Enterprise Resource Planning (ERP) system (S/4HANA), seamlessly integrating Procure to Pay (P2P) processes to enhance transparency and efficiency. Collaborated with C-suite executives and procurement teams to establish strategic alignment, ensuring that transformation efforts reinforce Spire Healthcare’s mission, financial goals, and service excellence. Managed vendor relationships proactively, ensuring timely deliveries within strict budget constraints while maintaining high standards of system performance. Conducted comprehensive training sessions for hospital and administrative staff, boosting system adoption rates to 95% and ensuring smooth transitions with minimal disruption. Currently delivering measurable cost savings through process automation and strategic initiatives, optimizing supply chain workflows across procurement departments.

In today's fast-evolving digital landscape, effective IT leadership plays a crucial role in shaping business success. At the forefront of this transformation, I have spearheaded a series of impactful initiatives designed to optimize technology infrastructure, enhance operational efficiency, and drive innovation across global networks. From orchestrating a seamless tenant-to-tenant migration to redefining the organization's data strategy, my approach integrates technical expertise with strategic vision, ensuring the successful implementation of advanced solutions such as Workday, Salesforce, and Certinia. Beyond delivering scalable IT solutions, I have actively shaped the SaaS strategy, managed global network transitions, and developed robust project management frameworks using Agile methodologies, ADO, and RAID principles. Additionally, my leadership extends beyond technology execution—I have played a pivotal role in establishing governance models, refining communication strategies, and ensuring alignment between IT initiatives and broader business objectives. Through these key standouts, I have contributed to creating an adaptable, efficient, and future-ready IT environment that supports long-term success. Key Standouts: • Coordinated the “carve-out” of the existing IT environment and migration over to the new “Wood Mackenzie” tenant, including managing the supplier, as well as the work of several project teams. [Tennant to Tennant migration] & define the support services needed. • Migrated the existing Networks globally to the new “WoodMac” environment. • Integrated Workday, Salesforce, including introducing Certinia on the new Network and configured as per • Implement ECP – Employee Central Payroll • Delivered the new Data Strategy, including Data Mapping, new Data Centre, • Develop the SaaS strategy as part of the wider WM IT stragety • Manage all technology implementations • Develop IT Project Management within the team. (Agile – ADO – RAID)

Orchestrating Digital & Tax Transformation At the heart of this transformation lies the review and integration of essential applications, including HR & Payroll systems, PeopleSoft, Workday, and a newly implemented Tax Engine. Collaborating with Ernst & Young and strategic implementation partners (SI), I played a pivotal role in ensuring seamless Global Tax Regulatory Compliance (GTR) while defining the necessary support services. This effort enabled improved financial transparency and regulatory adherence across multinational operations. Enterprise-Wide Microsoft Dynamics 365 Implementation Driving Microsoft Dynamics 365 deployment required comprehensive oversight of architecture, stakeholder coordination, and ongoing service models. Managing both the technical implementation and the business continuity strategy ensured that the programme remained fully funded and operational throughout the transformation cycle. Data Analytics & Reporting Strategy Recognizing the strategic importance of data-driven insights, I led the development and delivery of advanced data analysis tools, creating a foundation for real-time performance tracking and informed decision-making. By implementing frameworks for automated reporting, I empowered leadership with actionable intelligence to drive operational efficiencies. Global Infrastructure Optimization Supporting digital expansion, I established a robust WAN network across the UK and Europe, creating a more resilient infrastructure for connectivity and collaboration. Furthermore, key financial mechanisms such as the Payment Control Centre (PCC) and Employee Central Payroll (ECP) were introduced to streamline financial processes at a global scale. Governance, Risk Management & Agile Methodologies Governance is a crucial element of any transformation programme. I developed and deployed governance models that include risk management strategies, planning protocols, and leadership coaching. Implementing

Strategic Leadership in Banking Transformation—Project Carve-Out As Programme Director for the Clydesdale & Yorkshire Banking Group's Virgin Bank Carve-Out, I led a comprehensive technical transformation initiative aimed at modernizing HRIS systems while ensuring compliance, efficiency, and long-term scalability. Managing a team of 20 professionals, I orchestrated the separation and integration of critical HR and financial systems, aligning technology with regulatory and business priorities. HRIS System Transformation & Compliance Alignment A key component of the carve-out programme involved overseeing the end-to-end transformation of HRIS systems, including Payroll, Benefits Administration, and compliance functions. By successfully linking HR employee records to compliance structures, I ensured operational continuity and regulatory adherence during the transition. HRIS Integration—Onboarding & Performance Tracking The second phase of the programme focused on deep integration of HRIS capabilities, enhancing employee record management, onboarding workflows, and performance tracking mechanisms. This effort streamlined HR processes, enabling the newly carved-out entity to function with optimized efficiency. Agility in Managing Change & Contingencies Throughout the carve-out process, I demonstrated adaptive leadership, responding swiftly to evolving circumstances while implementing contingency plans to mitigate risks. Managing conflicting priorities with precision ensured a seamless transition for key business functions. Expansion of System Capabilities—Finance, Regulations & Asset Management To strengthen business operations post-transition, I implemented additional Regulations, Finance, and Asset Management modules, ensuring compliance with financial governance standards while improving operational oversight. These enhancements positioned the organization for scalable growth and regulatory integrity.

Unified Communications & ERP Transformation – Strategic Overview This initiative focuses on the seamless integration of Unified Communications (UC) and Enterprise Resource Planning (ERP) solutions across global operations. A robust business case has been developed, providing a detailed financial breakdown, resource allocation plan, and benefits profile to ensure strategic alignment with JM’s organizational goals. Key Initiatives: Global UC Rollout: Establishing a cohesive timeline with business units in Europe and the US to deploy Microsoft Teams and Cisco Webex, ensuring interoperability with core platforms such as SAP and Workday. ERP Deployment (US & UK): Securing board approval and leading the execution of an integrated ERP system tailored for the US and UK markets, optimizing operational efficiency and scalability. Key Deliverables: Strategic Alignment: Ensuring UC and ERP solutions drive real-time collaboration, decision-making, and enhanced remote work capabilities. Technology Integration: Streamlining communications and backend systems by integrating HR, Supply Chain, and Inventory Management solutions with the broader ERP framework. Change Management & Adoption: Implementing structured training programs, stakeholder engagement plans, and communication strategies to ensure seamless adoption and mitigate resistance. Governance & Compliance: Establishing security protocols, user access controls, and industry-standard compliance measures, including GDPR. Performance & Optimization: Ongoing monitoring, technical support, and iterative enhancements to maximize efficiency and scalability. This transformation initiative sets the foundation for a resilient, future-proofed enterprise ecosystem, enabling greater connectivity, operational agility, and compliance across global markets.

CSC (Consultancy) British Airways (Client) Programme Manager APR 2014 – MAY 2017 Contract Key Standouts: Work as part of the larger Programme Team that helped British Airways complete a major migration from Deltamatic to the Amadeus Altea Suite, which includes: • Altea Reservation • Altea Inventory • Altea Departure Control This change was part of a broader trend to then move to next-gen PSS platforms to improve scalability, alliance integration, and customer service. Key Standouts • Define and manage project scope, timelines, and deliverables. • Coordinate cross-functional teams: developers, QA, business analysts, UI/UX, and stakeholders. • Oversee integration with third-party systems (e.g., GDS, payment gateways). • Ensure compliance with aviation industry standards (e.g., IATA, PCI-DSS). • Identify risks, manage budgets, and provide progress reports. • Serve as the bridge between business needs and technical execution.

Programme Director for the Digital Transformation to a Microsoft House. This role included Business and Technical Transformation. Skills Overview  Change Management  Communication Skills (Within & Outside the Team)  MS Office Skills (Word, Excel)  Managing Programmes  Precision Planning & Scheduling  MS Project  Wrike  Jira  Project Management Tools – Programme Management Tools  Business Transformation  Microsoft Dynamics 365  Best Practices Methods – PRINCE2, MSP, DevOps SafAgile  Business Cases and Benefits Realisation  Business Process Re-engineering & Delivery  Risk Management  Knowledge Transfer  Project SME DY365/O365  Business Planning & Strategy Development  Budget Management  Building Relationships  Digital Target Operating Models (TOMs)  Development Processes – RUP, SSADM, DSDM  Procurement Management – OJEU  IT & Data Security Processes, HMG SPF  Developed AI, Power BI &Power Automate as reporting tools.  Understanding of Marketing Tools (SEM) Part of the Wider Program  Coaching and monitoring and developing staff members  Listening at all levels