Sultan KOCAHAL

Onepoint is the architect behind major transformations for businesses and public sector organizations. We support our clients from strategy to technological implementation, always striving to think beyond the obvious—true to our signature, “beyond the obvious”. Our goal is to help shape new ways of working, invent new business models, and design innovative spaces. Onepoint has built an entrepreneurial and forward-thinking ecosystem that fosters talent and unleashes creativity. As a pioneer company, we design new models, test them within our own organization, and scale them for our clients. Our mission is to propose—and co-create with our clients—new frameworks grounded in responsible use of digital technologies, in service of sustainable, green growth. In that spirit, we’ve developed a collaborative, boundaryless organization that draws upon a diverse collective of experts. This allows us to systematically combine perspectives and tackle the cross-cutting challenges at the heart of successful transformation. Our Vision More Tech Onepoint empowers its clients to better understand and master emerging technologies—assessing their impact on current models and seizing the full range of opportunities they bring, to turn them into a competitive advantage. More Human A digital transformation only succeeds when it resonates with the entire organization. Onepoint is committed to giving meaning to transformation efforts, placing people at the center to foster engagement and ensure that everyone—employees and managers alike—drives the change forward. For the Company Onepoint ensures that transformation always serves the performance and long-term competitiveness of our clients. Expertise: Data Analysis · Artificial Intelligence (AI) · Design Thinking · New Product Deployment · E-commerce · Generative AI · Product Management · Project Management · Lean Management · Agile Methodologies · Scrum · Product Strategy

ÉVIN Paris – Entrepreneurial E-commerce Project Founder & Product Manager ÉVIN Paris is a self-launched entrepreneurial venture—a premium e-commerce platform offering high-quality fashion jewelry. I led the project end-to-end, from ideation to launch, combining product ownership, digital strategy, and brand creation. Key Responsibilities & Achievements: Defined the product vision and value proposition for the brand and its e-commerce platform. Selected and managed the web agency and development partners. Led the project scoping, made strategic technology decisions, and shaped the overall user experience. Created and prioritized the product backlog, wrote user stories, defined buyer personas, and mapped out customer journeys. Developed all editorial content, aligning tone of voice with brand identity. Oversaw planning and budgeting, conducted user testing, and managed quality assurance. Coordinated the web design and development process using WordPress & WooCommerce. Authored the functional specification document and contributed to the brand’s graphic charter. Launched and operated the online store, managed promotional campaigns, social media, and digital marketing strategies. Tracked platform performance metrics, implemented optimizations, and handled feature updates and issue resolution.

Experienced Product Owner – Strategic Vision, Operational Excellence & Cross-functional Leadership 1. Product Strategy & Roadmap Management Defined and continuously updated the product roadmap in alignment with business goals and technical constraints. Prioritized feature development based on business impact, technical feasibility, and user feedback. Led cross-functional coordination to ensure strategic alignment across all digital initiatives. 2. Fashion PDP Revamp – Headless Architecture Migration Led workshops with the Fashion division and Headless architecture teams to align on vision and scope. Defined user journeys and authored detailed functional specifications. Product Backlog Ownership: Collected business needs, translated them into clear User Stories and PBIs. Managed testing phases, identified issues, and ensured resolution. Drove prioritization and trade-off decisions for product evolutions. Monitored development progress and validated deliverables in close collaboration with tech and UX teams. 3. Operational Oversight – Chanel.com Oversaw cross-project dependencies and coordinated feature rollouts on a global e-commerce platform. Organized Go/No-Go milestones, managed risk and ensured on-time delivery. Worked closely with business stakeholders and technical teams to ensure a seamless, premium user experience aligned with the brand's luxury positioning. Core Skills: Product Roadmap Ownership & Strategic Prioritization Agile Product Delivery & Backlog Management Cross-functional Leadership & Risk Management KPI Tracking & Continuous Optimization Luxury E-commerce Expertise Tools & Technologies Jira · Confluence · Miro · Google Analytics · Figma · Microsoft Teams · SAP Hybris · Headless CMS · Design Thinking etc.

Projet : Cadrage du projet de changement d’outil intranet / extranet  Définition de la stratégie et vision cible d’amélioration des processus et outils internes Animation et restitution d’ateliers de cadrage avec les équipes métiers, IT et éditeurs partenaires : Architecture cible, parcours utilisateurs Pilotage et coordination des différents chantiers et des acteurs majeurs du projet  Rédaction et priorisation du backlog de développement avec le métier Définition et suivi de la trajectoire d’évolution de la solution, identification et suivi des risques (KPI) Préparation et animation des comités de pilotage (COPIL, COPROJ), gestion des risques et suivi budgétaire Définition, amélioration et documentation des processus métier et l’expérience utilisateur.

PMO – Deployment of “Ma Banque” Mobile App (Crédit Agricole) Project Management & Change Enablement Project Scope: Led the deployment and change management for the new version of Ma Banque, Crédit Agricole’s mobile banking app, across regional branches. Ensured successful rollout by coordinating cross-functional teams, managing feedback loops, and driving continuous product improvement. Key Responsibilities: Led change management efforts, supporting regional branches (Caisses Régionales) through the transition. Coordinated content updates for both internal and external communication kits, working with multiple contributors. Prepared and facilitated workshops with business teams, end-users, and development squads. Supported the Digital Transformation of the Distribution Product Unit. Defined core product requirements and key features, aligned with business needs. Managed and executed email campaigns, tracked KPIs, and produced regular reporting. Centralized, tracked, and prioritized employee feedback during rollout, consolidating insights from multiple channels. Identified additional training and support needs, and led targeted enablement workshops. Monitored and analyzed customer feedback on app stores; generated reports, highlighted key issues, and updated the product backlog accordingly. Updated the customer knowledge base (FAQs) to reflect new app behaviors and respond to changing user intents. Conducted functional studies on pain points: user journey analysis, client interviews, and competitive benchmarks. Established a process to collect and process enhancement requests from users and staff, feeding the product backlog with prioritized insights. Prepared and participated in governance and steering committees.

Business Development & Account Management – (IT Engineering Consulting Firm) Client Portfolio Management | Talent Sourcing | Commercial Strategy Company Overview: EXteam is an IT engineering consultancy (ESN) specializing in high-value-added projects across key industries such as corporate and investment banking, insurance, telecoms, industry, and services. The company supports its clients in developing their digital and technical activities by providing tailored consulting and engineering expertise. Business Development & Client Relations: Conducted outbound prospecting via phone, in-person meetings, and LinkedIn outreach. Built and nurtured a pipeline of clients and prospects across various industries. Identified and qualified client needs through discovery calls and meetings. Drafted commercial proposals for IT departments, procurement teams, and decision-makers. Negotiated and closed partnership agreements with new clients and stakeholders. Fostered client loyalty through regular follow-ups and identification of growth opportunities. Managed key accounts in banking, services, industry, and tourism sectors. Produced tailored proposals for digital transformation, cybersecurity, cloud infrastructure, and Agile deployment initiatives. Delivered client presentations and ensured alignment on solution fit and project goals. Consultant & Talent Management: Created and published mission offers for IT professionals (engineers, architects, Agile coaches, developers, etc.). Sourced and evaluated candidates to match client expectations and project requirements. Coached and managed consultants on assignment at client sites, ensuring project success and consultant satisfaction. Acted as the main point of contact for consultants. Supported clients in refining their needs and organizational structure recommendations. Tools & Tech Stack: Salesforce · Trello · Zoho CRM · Sage · Microsoft 365 · Teams · Outlook · MacOS & Windows

Sales & Client Relations – Groupe Axantis (Xerox Official Dealer) B2B Sales | Account Management | Office & IT Solutions Company Overview: Groupe Axantis has been an official Xerox dealer for over 30 years. With over 60 employees and two commercial offices based in Gennevilliers and Paris, the company specializes in providing high-value office and IT solutions to a wide range of businesses. Key Responsibilities: Advised and supported clients throughout the sales cycle, building long-term relationships and ensuring client satisfaction. Prospected new clients through both in-person and phone-based outreach, expanding the company’s customer base. Managed and grew a portfolio of B2B clients, focusing on long-term retention and up-selling. Coordinated human and financial resources throughout the entire sales process, from lead to deal closure. Led commercial and marketing action plans, contributing to revenue growth and brand visibility. Sold a wide range of high-value-added products and services, including: Document management solutions (GED) Printing and telecom equipment Data processing and storage software Managed services and business software Ensured the delivery of tailored solutions adapted to each client’s technical and organizational needs. Tools & Software: Microsoft Office Suite · SAGE CRM · eCopy PDF Pro

IDEA Construction est en activité depuis plus de 15 ans. Installée à Florange, elle est spécialisée dans le secteur d'activité des travaux de maçonnerie générale et gros œuvre de bâtiment. • Création nouvelle charte graphique et logo • Création carte de visite, brochures, flyer et plaquette de présentation • Développement de l'image de marque via les réseaux sociaux • Traduction du contenu du site internet français vers l'anglais

• Accueil/Conseil/Vente en boutique • Participation à la sélection des nouvelles collections • Animation du showroom • Merchandising - Mise en valeur des vitrines et mannequins en boutique et au showroom • Organisation de l'ouverture d'un nouveau point de vente ( Planning, recrutement, aménagement des locaux...)