Sunil Hela

IT Administrator & Business Operations Specialist

Salary / Daily rate

Riga, Latvia

Freelance, open to permanent contract

Skills

CRMPeopleSoftData AnalysisOracleSystem & Network AdministrationCybersecurityGDPRAWSAzureComplianceCustomer ServiceMarket ResearchRisk ManagementFinancial Analysis

Languages

Hindi (Native)English (Fluent)Spanish

About me

Intro

Combining technical expertise with strategic business ability to enhance efficiency and drive innovation in IT environments. A results-oriented IT Administrator with six years of experience in CRM tools (Workday, Athena, Oracle, Azure etc) IT infrastructure management, system administration, and network security. Proficient in troubleshooting, IT support, and deploying technology solutions to streamline business operations.

Work experience

Executive administrative assistant

Evolution Company

Mar 2023 - Present

3 years 8 months

Riga, Latvia

– IT Infrastructure Management – Network & System Administration – Cybersecurity & Data Protection – Cloud Computing (AWS, Azure, etc.) – Troubleshooting & Technical Support – IT Policy & Compliance – Business & Technology Alignment – Business or Sector Administrative and support service activities

Business travel advisor

Innovative Travel Solutions

Sep 2022 - Feb 2023

6 months

Riga, Latvia

– Client Consultation & Itinerary Planning – Booking & Reservations – Customer Service & Support – Market & Industry Research – Sales & Promotions – Administrative & Financial Duties – Business or Sector Information and communication

Analyst of credits

Webhelp

Jun 2020 - Nov 2021

1 year 6 months

New Delhi, Delhi, India

– Compliance & Risk Management – Market & Industry Research – Customer & Stakeholder Interaction – Loan & Credit Decision Making – Financial Analysis & Reporting – Credit Risk Assessment


Education

Latvia University of Life Sciences & Technologies

MBA, Business administration and law

2023 - 2025

1 year 5 months

– Accounting and taxation – Proficiency of using computer and internet – Providing detailed reports and evaluations to department in charge – Information and Communication Technologies – Final grade 8 – Level in EQF EQF level 8 – Thesis Critical success factors of green supply chain management for achieving sustainability in automobile industry.

The Bhawanipore Gujrati College

BACHELOR IN COMMERCE, Accounting and taxation

2013 - 2015

2 years 2 months

– Field of study Accounting and taxation, Finance, banking and insurance, Marketing and advertising, Law, Business and administration not further defined – Final grade 1st division – Level in EQF EQF level 8 – Thesis Commerce

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