Surojit Banerjee
Enterprise IT & Digital Solutions Architect
Salary / Daily rate
Amsterdam, Netherlands
Freelance, open to permanent contract
Can come onsite
Skills
About me
Intro
With 20+ years in IT and business transformation, I help companies across finance, telecom, e-commerce, supply chain, and media tackle complex challenges through smart, scalable solutions. As a consultant, I specialize in: • Digital strategy & solution design • ROI-focused transformation • AI and advanced analytics integration • Agile product & program delivery • ERP and enterprise systems optimization.
Work experience
Senior Program Manager, E-Commerce
Abbott
Feb 2025 - Jul 2025
6 months
Wiesbaden, Germany
o Primary interface between ADC divisional leadership and global digital functional leaders, ensuring digital transformation aligns with business priorities and KPI. o Established scalable product operations framework by defining SOPs, establish DORA metrics and continuous refinement based on bench marking, reduce friction between product pipeline and deployment frequency, optimizing workflows, standardizing sprint cadences, ensuring alignment and efficiency across global product teams. o Led cross-functional program execution by collaboration between Product, Engineering, and Business teams, resulting in agile delivery and execution consistency. o Delivered B2C omni-channel customer experience uplift, increasing conversion by 18% and reducing query latency by 30%. o Delivered executive-level reporting and operational insights through real-time BI dashboards and structured KPIs/OKRs, enabling data-driven decisions and enhanced visibility into product performance and team efficiency.
FedEx
Jan 2019 - Jan 2025
6 years 1 month
Hoofddorp, Netherlands
Lead Program Manager
May 2021 - Jan 2025
3 years 9 months
Hoofddorp, Netherlands
o Led a high-performing team, overseeing strategic partner relationships and driving finance transformation programs across Asia and Europe. o Co-led streamlining legal entity landscape across Asia and Europe that triggered re-designing accounting and controls chart of accounts, transform accounts payable, accounts reconciliation, financial reporting and expedite period close processes. o Led $10M+ global finance ERP transformation - rationalized legacy systems and reduced operating costs by $5.4M. o Implemented cloud-based automation, cutting manual effort by 40% and raising forecasting accuracy by 35%. o CXO level program ratio reporting based on variances to the approved project baseline (based on FedEx’s technology and processes tiering strategy), providing insights into technology integration challenges and successes. o Developed vendor performance dashboards and led analytics on spend and contractual performance.
Finance Project Manager
Jan 2019 - May 2021
2 years 5 months
Horn, Netherlands
o Led finance operations and digital transformation across EMEA and APAC for Record-to-Report (RTR) and Procure-to-Pay (PTP) processes. o Led the development of project charters and scopes, ensuring the timely delivery of operational and technology solutions that align with project schedules and budgets. o Designed project management processes, focusing on the integration of technology into finance transformation phases, including scope, cost, time, risk, resource, and stakeholder management. o Collaborated with project stakeholder teams to develop business cases, focusing on FinTech solutions that align with stated requirements and business KPI.
Program Manager
Cognizant
Dec 2013 - Jan 2019
5 years 2 months
London, UK
o Consulting projects across digital payments, engineering and e-commerce. o Led Google Maps and Payments stream, improving service reliability by 40%. o Delivered cross-vertical consulting projects (finance, infra, e-commerce) across EMEA. o Managed a $10M+ client portfolio across the UK and Europe, leading all aspects of account growth, renewals, contract and client engagement. o Achieved 18% revenue growth across the portfolio during tenure.
SAP Delivery Manager
Siemens (Siemens IT)
Jan 2010 - May 2013
3 years 5 months
Kolkata Area, India
o Managed full lifecycle SAP (FICO/SCM) implementations, achieving 98% on-time delivery rate. o Delivered over 12+ client RFPs/RFIs with a 70% success rate in pre-sales engagements.
Pre-Sales and Solution
Infosys BPO
Feb 2004 - Jan 2010
6 years
Austin, IN, USA
o Delivered complex hybrid nearshore-offshore programs for Banking, Retail, FinTech and telecom clients, achieving a 35% reduction in delivery costs through optimized resource and process alignment. o Led RFP responses and coordinated cross-functional bid teams, securing multiple high-value contracts and increasing win rates through tailored solutioning and stakeholder engagement. o Led FinTech solution implementation and turnaround of underperforming Channel Partners team, restoring KPI performance after 1.5 years of underperformance. o Re-established trust and alignment through transparent client communication and regular engagement. o Strengthened client relationship, earning renewed confidence in long-term delivery capabilities.
Education
APMG International
PRINCE2® Practitioner
2012 - 2012
1 year
Department of Management Sciences (PUMBA), Savitribai Phule Pune University
Master of Business Administration - MBA
2001 - 2003
2 years 5 months
Savitribai Phule Pune University
Bachelor of Business Administration - BBA
1999 - 2001
3 years
Licenses & certifications
Agile Product Owner Role: Foundations
Issued: Jun 2025
Learning Data Analytics Part 2: Extending and Applying Core Knowledge
Issued: Aug 2024
Portfolio
Global SCM and Finance Transformation
Healthcare B2B and B2C integration
