Sweta Swagatika

Drove a customer facing enterprise product from ideation to execution focused at selling Software Volume Licensing products to US Dept of Defense customers. • Created and drove the product roadmap from pilot to adoption while overcoming the caveats of the legacy online portal to sustain a $3Bn revenue with a projected growth of 5-10% YoY. • Led a 20-member cross-functional team of design and engineering while managing 9 interlocks and 5 business reps across CRM, Product & Pricing, Order Processing, Payments, Reporting & Analytics, Middleware using Agile methodologies. • Spearheaded data-driven product initiatives that improved Defect Capture Rate by 29%, reduced story cycle time by 77% (now <14 days), and eliminated 95% of scope creep by tightly aligning release scope with budget and resource constraints. • Defined and tracked key success metrics (KPIs) to drive continuous product quality improvement, achieving a Change Failure Rate of <10% and a Predictability score of 1 ± 0.3, ensuring high stability and reliability. • Worked closely with the UX team and customers to design intuitive, accessible, and engaging user experiences, leveraging user feedback along with usability and accessibility testing to drive high customer satisfaction post-GTM. • Partnered with the Dell Premier team to integrate Dell Licensing Online into the broader Premier ecosystem to unify all software offerings under a single, intuitive platform. This aims to improve customer accessibility and streamline backend operations to achieve the strategic North Star goal of enhancing operational efficiency and reducing associated costs by 25%. • Demonstrated product expertise through effective design and integration of payment methods like cards and terms into the product for seamless financial transactions aimed at eliminating financial friction which promoted the growth of the product.

Led a customer facing enterprise product from ideation to execution aimed at selling SVL products to DoD customers.

Led a customer facing enterprise product from ideation to execution aimed at selling SVL products to DoD customers.

• Worked on an analytics dashboard to capture all interlock communications to aid in identifying the failure points effectively. • Built a standalone self-service knowledge base portal from scratch using MEAN and Elasticsearch aimed at integrating with any existing product with ease.

Mentor: Prof. Sanjay Saxena Worked on the implementation of sequential convolutional neural networks to classify images in CIFAR-10 and STL-10 dataset. Our paper “Justification of STL-10 dataset using a competent CNN model trained on CIFAR-10” is accepted for publication in IEEE Xplore in the 3rd International Conference on Electronics, Communication and Aerospace Technology 2019.

Mentor: Prof. Sanjay Saxena Worked on various hard computing approaches in the field of High-Performance Computing. Our paper “GPU and CUDA in Hard-Computing Approaches: Analytical Review” is selected for publication in LNEE, Springer in the 2nd International Conference on Recent Innovations in Computing 2019.