Taoufik Zniti
Project Manager (PMO) | Data Miner | Analysis Strategist
Salaire / Taux journalier
Tunis, Tunisie
Freelance, ouvert au CDI
Expertises
Langues
À propos
Introduction
Results-driven trilingual professional with a strong track record in global project and program management, advanced data analysis, process optimization, and IT service delivery. Adept at leading cross-functional teams and implementing scalable solutions across international environments. Formally trained in industry-leading methodologies, including Lean Six Sigma Green Belt, PMP, and ITIL®, ensuring operational excellence and continuous improvement. Managed mainframe migration and alternative projects Oversaw internal system and database management Handled KPIs, monthly cost transfers, and financial reporting Managed performance tools, SharePoint, and resource planning Provided accurate multi-region financial forecasts Contributed to team development and performance reviews
Expérience de travail
Project/Program Manager
Hewlett Packard Enterprise
mars 2022 - Présent
4 ans 8 mois
• Manages customer project delivery. • Revenue as detailed in the Impact section. • Very large/ complex/ single or multiple regions. • High risk. • High complexity legal and commercial issues. • Manages project financials, including P&L. • Meets or exceeds SOAR-approved budgets. • Provide reliable financial forecasts to the management. • Manages business development. • Identifies and develops new opportunities with clients. • Supports early qualification and opportunity assessment for large and complex opportunities. • Acts as opportunity manager for high-risk deals. • Manages client relationships. • Manages upper-level client delivery relationships. • Frequently represents the organization to external customers/clients. • Manages project team. • Manages internal and external resources with a team of less than 50. • Mentors and encourages skill development of project team members. • Provides detailed performance review input and development recommendations for team members.
Program Manager
janv. 2022 - Présent
4 ans 10 mois
Mainframe Alternative Projects Implementation. Internal System & Database Management. Back Office & Financial tasks, KPIs, Utilization, Cost calculation Transfer. Monitoring Tools, Performance, SharePoint, Resource Management.
Data Miner
Digital Agency
janv. 2019 - déc. 2022
4 ans
Service Delivery Manager. Management of data flow, Project implementation lead, WFM, CRMS, Monitoring, BackOffice roles...
Data Miner & Project Manager
Agence digitale Kreative
nov. 2017 - mars 2022
4 ans 5 mois
Tunis, Tunisie
Management of data flow, WFM, CRM, Monitoring ...
Senior Technical Consultant
janv. 2017 - déc. 2019
3 ans
BPO Outsourced partner supporting IT products & Customers in Europe & EMEA.
Hewlett Packard Enterprise
juil. 2010 - août 2017
7 ans 2 mois
Soliman, Tunisie
Project/Program Management
juil. 2013 - août 2017
4 ans 2 mois
Soliman, Tunisie
Responsible for managing and being part of Programs/Projects in varied fields of the HPE Technology Services. Accomplishing project objectives by applying project management knowledge & techniques Scope Management, Schedule Management, Quality Management and Risk Management. Responsible for all phases of project management, Initiation, Planning, Execution and Project closure. Projects led are mainly implementation of new Processes. Improvement of existing processes. Workflow Transformation. New CRM (SFDC) system requirement for Customer Solution Center. Service Fraud Awareness Global Training. Single Point of Contact with global and virtual/remote organizations/contacts/PMs inside the company.
Global Business Analyst
juil. 2010 - juil. 2013
3 ans 1 mois
Member of Global Business, Process & Project Management Organization as a Global Business Process Analyst. Process (SME) Subject Matter Expert Process Management: Documentations, reviews, approvals & implementation. Processes Standardization across geographies as applicable. Change management – review, analyzing, executing, implement & compliance. Process Transition – “As Is” documentation, understanding, implementation and compliance. Tools Administration: Process related database administration. Verification of existing data and accuracy. Stakeholder in new tool modeling, implementation & re-designing. Responsible for an area of a global and regional process managing PBs and RFCs, improving the efficiency of actual processes. Being involved in global/regional projects.
HPE Technology Services
juil. 2010 - janv. 2017
6 ans 7 mois
Manager Project Management
janv. 2012 - janv. 2017
5 ans 1 mois
Responsible for managing and being part of Programs/Projects in multi-national and varied fields of the HPE Technology Services. Accomplishing project objectives by applying project management knowledge & techniques Scope Management, Schedule Management, Quality Management and Risk Management. Responsible for all phases of project management, Initiation, Planning, Execution and Project closure. Projects led are mainly implementation of new Processes Improvement of existing processes, Workflow Transformation. New CRM (SFDC) system requirement for Customer Solution Center. Service Fraud Awareness Global Training. Global Trade Training through all regions. Single Point of Contact with global and virtual/remote organizations/contacts/PMs inside the company.
Business Process Analyst
juil. 2010 - janv. 2012
1 an 7 mois
Member of Global Business, Process & Project Management Organization as a Global Business Process Analyst. Process (SME) Subject Matter Expert. Process Management: Documentations, reviews, approvals & implementation. Process Standardization across geographies as applicable. Change management – review, analyzing, executing, implement & compliance. Process Transition – “As Is” documentation, understanding, implementation and compliance. Tools Administration: Process related database administration. Verification of existing data and accuracy. Stakeholder in new tool modeling, implementation & re-designing. Responsible for an area of a global and regional process managing PBs and RFCs, improving the efficiency of actual processes. Being involved in global/regional projects.
Formation
University of Tunis El Manar
IT & Business Analyst, Economic & IT
1995 - 2008
14 ans
University of Tunis El Manar
General High School Diploma, Secondary School
Iceberg
Certified of English Business Communication Skills
Diplôme de formation CEFE (Création d'Entreprise Formation d'Entrepreneur)
Bachelor of Science (BS)
Last Two Years LLC
Business start-up and Entrepreneurship, Computer Science
University Centrale
Certified of Mastery of Business English advanced level