Tarek Chabouni

Omnichannel & Integration Delivery Manager

Salaire / Taux journalier

France

Freelance

Peut venir sur site

Expertises

Salesforce Service CloudTest & QAPostmanSAP SuccessFactorsn8nCoaching agile

Langues

Arabe (Maternelle)Français (Maternelle)Anglais (Courant)

À propos

Introduction

Experienced IT Manager, engineer graduated from the National Institute of Applied Science and Technology, with multiple certifications, specialized in Data, Omnichannel and Integration. I’m now primarily focused on project/program management, operating at the intersection of business and technology. I act as the main point of contact between client/business stakeholders and technical teams, translating business needs into clear scope, roadmaps, and execution plans, and ensuring alignment from discovery to go-live. I also contribute to integration architecture governance (APIs, data flows, integration patterns), helping teams make the right technical decisions while keeping delivery efficient and controlled.

Liens

Expérience de travail

Omnichannel & Integration Delivery Manager

JACQUEMUS

juin 2024 - Présent

2 ans 5 mois

Paris, France

Main point of contact between client stakeholders and technical teams, ensuring alignment from discovery to go-live. Led 2 delivery squads ( Salesforce Core & Data Integration ) to build and run omnichannel and integration programs from design to run. I combine delivery leadership with a strong technical/architecture focus to ensure solutions are scalable, secure, and maintainable. I add value through: - Delivery & governance: scope, planning, prioritization, budget, risks/dependencies, and stakeholder reporting - Ways of working: setup and continuous improvement of Agile rituals, Release Management, development best practices, QA/quality gates, and documentation standards - Run & Support stabilization: incident/problem management, SLA management, monitoring, continuous improvement, and smooth handover/hypercare after releases - High-ROI delivery: delivering impactful projects that strengthen the omnichannel experience and operational efficiency - Crisis management: rapid triage, decision-making, executive communication, recovery plans, and post-mortems to prevent recurrence Track record / KPIs - Managed 10+ developers across 2 teams ( Salesforce Core, Data Integration ) - Delivered 10+ high-value projects end-to-end - Measured and improved performance via: lead time, deployment frequency, release success rate, change failure rate, MTTR, defect leakage, SLA compliance, and stakeholder satisfaction.

Project Lead

OliveSoft

août 2021 - Présent

5 ans 3 mois

Paris, France

Project Lead ( LVMH Fashion Group )

LVMH

sept. 2023 - juil. 2024

11 mois

Paris, France

As Mulesoft Project and Tech Lead at LVMH Fashion Group Division, I orchestrated the integration and data synchronization of Group CoreHR Global instance with 6 dedicated Maison CoreHR systems and various payroll platforms. This dynamic role involved collaboration with internal business teams to comprehend integration requirements and project scope, as well as leading a proficient team of developers in the design, implementation and testing of robust API solutions using MuleSoft Anypoint Platform. Key accomplishments and responsibilities include: * Collaboration and Project Management : Collaborated with internal teams, planned timelines, and managed resources for successful data integration and synchronization. * MuleSoft Anypoint Platform Expertise : Led the design and development of robust API solutions using MuleSoft Anypoint Platform, ensuring adherence to industry best practices. * Team Leadership : Guided a skilled development team, conducted code reviews, optimized system performance, and managed run and monitoring activities. * Data Flow Testing: Partnered with the team to implement an extensive testing strategy to rigorously evaluate data flow at each stage of integration, ensuring the integrity and accuracy of information throughout the entire process. * Release Management : Served as the Release Manager, overseeing the deployment process and ensuring the smooth transition of integrated systems. * Post-Implementation Support : Implemented log centralization and actively participated in utilizing dashboards for monitoring and hypercare, facilitating incident troubleshooting and resolution. * Cross-Functional Collaboration : Worked jointly with cross-functional teams to facilitate seamless integration and alignment of technical and business objectives. * Continuous Improvement and Innovation : Animated workshops, wrote guidelines, and fostered a culture of continuous improvement and innovation within the team.

Project Lead

Kenzo Mode

janv. 2023 - juil. 2024

1 an 7 mois

Paris, France

As a MuleSoft Integration Project Lead, I actively contribute to the architecture and development process, collaborating with the team to design robust integration solutions. I lead by example, working closely with small team of developers to ensure the implementation aligns with best practices and project requirements. My role combines hands-on technical expertise with leadership, enabling the successful delivery of high-quality integration project. Tasks : - Collaborate with internal business team to understand integration requirements and project scope. - Lead the design and development of robust API solutions using MuleSoft Anypoint Platform, adhering to industry best practices. - Guide a skilled team of developers in implementing DataWeave transformations, error handling, and security measures. - Act as the primary point of contact for API Consumers, providing clear and consistent communication throughout the project lifecycle. - Plan project timelines, allocate resources, and manage the team to ensure successful project execution. - Conduct code reviews, enforce coding standards, and optimize system performance to ensure high-quality deliverables. - Collaborate with cross-functional teams, including development, testing, and operations, to facilitate seamless integration. - Animating workshops and writing guidelines in order to Foster a culture of continuous improvement, encouraging innovation and sharing best practices within the team. - Provide post-implementation support by implementing a solution of log centralization and defining performance and functionning indicators to meet business goals

Fullstack Developer

Lefebvre Dalloz

sept. 2021 - janv. 2023

1 an 5 mois

Paris, France

Fullstack Developer

Enedis (ex ERDF)

mai 2018 - août 2021

3 ans 4 mois

Région de Paris, France

Fullstack Developer

Spark-it

janv. 2018 - mai 2018

5 mois

Région de Paris, France

Fullstack Developer

SAVOYE

mai 2017 - déc. 2017

8 mois

Région de Saint-Étienne, France


Formation

INSAT - Institut National des Sciences Appliquées et de Technologie

Engineer's degree, Information Technology

2012 - 2017

5 ans 1 mois


Licences et certifications

MuleSoft Certified Developer

Délivré le : avr. 2023

Certifié par MuleSoft

Test de connaissances en français TCF

Délivré le : oct. 2016

Certifié par Campus France

CCNA

Délivré le : janv. 2016

Certifié par Cisco

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