Tarek Hesham

Operations Team Lead

Salary / Daily rate

Egypt, Slough SL2 3LJ, UK

Freelance, open to permanent contract

Remote only

Skills

Customer CareCommunication Campaign

Languages

English

About me

Intro

Customer service professional with proven leadership experience and strong problem-solving skills. Currently leading operations teams while leveraging my dental background for analytical thinking. Specialized in collaborative problem-solving, team management, and effective communication to deliver exceptional client results.

Links

Work experience

Customer Service Representative

Raya CX

Apr 2025 - Present

1 year 7 months

Concentrix

Apr 2024 - May 2025

1 year 2 months

Operations Team Lead

Dec 2024 - May 2025

6 months

Customer Service Representative

Apr 2024 - Dec 2024

9 months

Customer Service Representative

Sutherland

Oct 2023 - Jan 2024

4 months


Education

Alexandria University

Bachelor's degree

2014 - 2019

5 years 1 month

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