Tasneem Mohamed

Highly proficient Senior Sales And retention advisor with demonstrated customer service orientation and • interpersonal and communication skills to effectively handle multiple tasks in fast-paced environment. • Got Promoted after only 6 months of login. • Quality-focused producer consistently meets team and department production targets by delivering strong output to achieve metrics Mentors new hires and existing staff in call handling best practices to promote accurate and consistent call responses. Gives out sales sessions for new hires to promote target-achieving skills.

Concentrix - SiriusXM Canada account AGENT inbound Sales and Retention Agent, a flexible and proactive worker with Good experience in the customer service and Sales field. Over-achieved all the metrics a And always maintained a good customer experience and a high sales target- achievement.