Tatiana Lequime

Senior Project & Process Manager, Expert in Change Management, with a strong hands-on experience in Systems implementation, Process optimisation, End to end project managt, Tailor-made training and ‘cristal clear’ Communication. Services provided from Budget, Tasks & Planning monitoring to follow up of Project deliveries; assessment of processes and tasks in place, to Business recommendations for processes reshuffling, reviewed Teams interactions, tailor-made trainings, and potential costs savings. Human aspects and Change Management fully part of the whole diagnosis and services provided. KEY Expertise :  Strong analytical skills combined with business acumen and smooth communication skills.  Efficient Project Management and monitoring from A to Z. (a balance of Lean & Agile methods)  Demonstrated ability to navigate in complex environments, to articulate business visions into realistic action plans  Strong expertise in financial and costs monitoring - renogociation of contracts with third parties.  Abilities in people coaching & training,  Entrepreneurial and constructive team player, Do not hesitate to take contact with me for your interim Missions !

- Build a new role of Procurement Management (TP risk assessment, DB monitoring, Dora compliance...) - Managed the project for moving ARAG's offices to a new location in Brussels (Business Case, supervision of offices building work site, move to the new site)

Financial controlling of this production site in Belgium.

Merge of 2 Medical teams, Replacement of 80% rule calculator’s sheet Improvement of Incidents Management process (Jira) Telephony system adaptation and routing improvements for new business acquired. (Five9) IT Change : Process and Governance optimization for IT Management Team.

In charge of a deep analysis of Business Processes in all teams of the company (Claims, Production, HR, IT, Sales, Finance,...) After inventory of People, Technology, and interactions of resources; providing recommendations in these 3 key domains. Efficiency review of controls and performance of the process & operations, in view of a sound Transformation within this Insurance Company. Establishment of a concrete improvement Action Plan of quick wins and more longer term Projects to enhance. Active partner for recommendations on Governance, Data Quality Assurance, efficient Controls implementation and proposals for more automation in reporting, data flows and an IT landscape in Transformation.

In charge of Projects enhanced for Digitalisation of services (Invoicing, Bank applications,..)

Interim mission with Euroclear Finance Architecture, Support and Transformation team (Costing & Profitability, Corporate Procurement, CSDR regulation) Project 1 : Business requirements for the adaptation of Corporate reporting tool to CSD Regulation - Analysis of End Users needs in terms of financial reporting - Identification and validation of business solution(s) to meet and match end users requirements and CSDR requirements - Responsibility of writing detailed Business Requirements and documentation. - Facilitation of communication between business and implementers about solution during the project delivery phase - Definition of tests scope and scenarios + participation to the testing phase of the designed solution: - Support end-users during the User Acceptance Test (UAT) - assurance of the right trade-off between quality, cost and timeliness Project 2 : Replacement of Costing & Profitability calculator (Metify) - Participation to Suppliers demo - Challenge, description and validation of business solutions to meet end users requirements - Gap Analysis of impacts and risks of changes to existing processes/systems Project 3 : Supplier Risk Assessment Survey (SRA) - Procurement and Supply Chain - preparation and coordination of 2016 survey - responsible for the end to end delivery of Survey - PMO task : project memos, dashboards, workshops organisation and follow up, communication at recurrent status meeting - Delivery of scope on time, on budget, and with the expected quality - Responsible for driving all stakeholders up to a recurrent strong process and building a Policy for SRA

Objective of this mission is to conduct the 4 business lines of Generali to be Data Quality Solvency II compliant by the end of December 2015. Life Retail and Life Corporate, Non-life & Investments Data bases, reporting processes need to be analysed, assessed and potentially improved to be in line with the requirements of Solvency II Regulation. • Structured a complete framework of Data Quality management, across the Insurance company in Belgium. • Managed delivery of the project: identifying project risks, planning, organizing and managing the deliverables across the whole project lifecycle • Mission is to structure, motivate and coordinate activities with internal experts (business, finance & risk) to actually build up the required documentation. • Installed a day-to-day awareness and ownership of key concepts of Solvency II Regulatory rules. • Identify and document processes for collection, transmission, processing and retention of data • Implement a recurrent Management report with objective metrics for completeness, accuracy and appropriateness of data • Perform periodic data quality assessments, and implement a process for identifying and resolving data deficiencies • Assured also PMO usual mission: Steercos, templates, presentations, budget monitoring,.. • Built a Risk and Control matrix for Data processing, from Mathematical reserving to modelisation of Data (End to End SCR calculation process) • Collected and document expert judgments occurring in the process. • Organized adhoc trainings (technical and soft skills) on various relevant topics. • Defined and organized formal approval of local Data Governance • Progressively transferred Project assignment and tasks to a continuous Data Management owned by employees and local management.

Project 1: Renovation of a 100m² apartment : electricity, bathroom and kitchen installation, windows, walls, floors, decoration Project 2: building a 3rd floor annex on a Brussels town house  take over and re-started the coordination of teams/workers in a conflictual situation with Owners and Architect. Project 3: isolation of a top flat roof : supervision of building steps and quality of work delivered Project 4: renovation/repair of a façade (bricks and beton) : supervision of building steps and quality of work delivered • I drive renovation/decoration projects : from planning all steps to delivery of finished works, going through all quality controls, coordination of all contractors, and within time defined. • Coordination of all teams on duty • Regular reports of activity and minutes of weekly meeting • Follow up of steps, monitoring of due time deliveries • Follow up of costs of project • Follow up and resolution of technical issues • Search for and negotiation of contracts with service suppliers involved.

Re-engineering of the Sales administration process flows (highly supported by IT softwares) and Pricing Policy Management, coordination and performances improvement.

· Supervised local Accounting teams for Belgium, France, Netherlands and Germany. · Supervised Self-billing process for all logistic activities and fees · Supervised Credit control of shops, gas stations network. · Ensured efficient coordination between Finance teams, Business development teams, logistic managers, Network Director,… · Performed monthly consolidated statements, and financial reporting to Board of Directors. · Remodelled Credit management tool to implement efficient interaction between credit controller and network partners · Reviewed the analytical structure of accounting · Implemented monthly tasks planning and more efficient allocation of time, for allowing a prompt monthly closing · Implemented an efficient Purchases approval cycle.

PROJECT 1 : · Reorganised the entire financial reptg & Budget process of EMEA Regional expenses. · Set up capital expenditures tracking reports and depreciation plans for large-scale investments. . Provided analysis of Actuals / Forecasts / Budget and variances explanations. · Monitored various cost centres sitting in different legal vehicles (Belgian, UK and US books) PROJECT 2 · Implemented the Operational Metrics system ; a measurement’s process of Customer Call Centers Operations: preparation of the model,definitions, data gathering & analysis of tracking reports. · Built an analytical unit cost basis to drive savings and for European consolidation. · Standardised European costs centres structures, in compliance with both local businesses and Citibank’s financial database. · Analysed and compared countries profitability and business efficiency of local Operations, in a view of Management’s decisions.

· Provided a strong finance support to all trading subsidiaries (located in Europe, USA, Asia and South America) · Analysed and consolidated (software ECHO) the monthly multi-currency reportings of foreign subsidiaries, · Conducted the Budget process, · Consolidated the annual Statutory Accounts, · Performed business analyses by regions, country, and products. · Trained a junior controller, who took over the position.

Personal back pack's travel around Asia for 6 months. Tour from Indonesia, Singapore, Malaysia, Thailand, North of India, Nepal, Hong Kong to South of China.

· Audit assignments on customers sites : yearly review of financial statements to be published at the National Bank. · Business analyses on customer’s request. · Customers visited: Rank Xerox, National Westminster Bank, Bank Nagelmaekers, Jones Lang Wootton, Budget Rent a Car, Pégard Productics, Temco, Sweco.