Teddy Marie-Luce

– Company Overview: Leading a team of infrastructure and cybersecurity project managers, responsible for the successful execution of a cybersecurity project portfolio. – Managed and led cybersecurity project managers. – Steered a portfolio of strategic cybersecurity projects, including critical infrastructure reconstruction, deployment of incident scanning agents, and replacement of NIS systems. – Conducted in-depth security audits for the integration of new projects, ensuring compliance and robustness of systems and processes. – Implemented a security-oriented Target Operating Model (TOM), based on proactive patch, incident, and vulnerability management. – Leading a team of infrastructure and cybersecurity project managers, responsible for the successful execution of a cybersecurity project portfolio. – Environment: Interational context, Tenable, Datacenter, IAM, REDIS, VERTICA, NIS.

– Organized architecture, infrastructure, and security workshops (e.g., Datadog, CTI, and IAM). – coordination of deployment of 'log-shippers' across EMEA and the decommissioning of old platforms. – Directed implementation of secure CTI solution across 4000 users. – Migrated Data Lake to a new platform. – Deployed Cyberark application safes (IAM). – Coordinated troubleshooting sessions. – Managed firewall flow openings. – Coordinated planning, budget oversight, and assessment of project risks. – Implemented steering committees for project oversight. – Managed suppliers. – Environment: International context (EMEA), CTI, Datacenter, Cyberark, IAM.

– Managed the transition for setting up a network support service center. – Managed project portfolio and engineering teams (Azure Cloud, GCP, security, SD-WAN, and definition of core network models). – Defined team workload plans. – Project managed telephony migration to TEAMS CALL: 2000 users. – Managed Guest WiFi project. – Managed planning, budget determination for migrations (licenses, hardware, software, and professional services). – Implemented steering committees for project oversight. – Managed suppliers, equipment, and license tracking. – Defined workload plan. – Environment: International context (US, EMEA, ASIA), SD-WAN, Cloud (GCP, AZURE), Meraki, TEAMS CALL, Datacenter, Guest WiFi, 170 sites.

Context: As part of an international carve out project, TechnipFMC aims to separate its entire application base between two companies. Project: – Management of a clone and cleanse project for 100 applications – Implementation of application, hardware and software inventory campaigns – Ensure the integrity of the data in the CMDB – Coordination with application and purchasing managers to obtain licenses and contracts – Creation of Power BI reports representing the progress of the project – Coordination of stakeholders for the definition and validation of HLD (High-Level Design) – Planning management – Determine the budget for migrations (licenses, hardware, software and Professional services) – Establishment of "steering committees" for project management – Coordination of technical teams – Risk monitoring – Implementation of contingency plans – Management of technical and functional interdependence studies, – Implementation of migration communication plans as part of change management – ENVIRONMENT: INTERNATIONAL PROJECT (THE US, THE EU, ASIA), POWER BI, SYMPHONY, MICROSOFT PROJECT ONLINE, DATA CENTER

Context: As part of the information systems department, I was responsible for managing the telephony service Project: – Managing a portfolio of projects (process, services and infrastructure) – Management of planning, steering committees – Coordination of technical teams – Risk monitoring – Implementation of contingency plans – Preparation of the move of the data centres' infrastructure – Management of technical and functional interdependence studies – Management of hardware and application audits – Provider management Service management: – Supplier and sponsor management – Capacity planning and asset management in CMDB (hardware, software, licensing) – Management of operating contracts (renewal, creation, etc.) – Monitoring of operating committees and steering committees – Management and monitoring of indicators – Billing management – Management of outsourcing services for SNCF suppliers – Management of the service catalog – Campaign management to reduce telephone lines and user licenses (software and hardware inventory, audit, infrastructure renewal) – ENVIRONMENT: BUDGET SERVAL MILLIONS, 120 000 LINES, SBC, PYTHON, MITTEL, TRUEVIEW, 500 PABX, TDM, RTC, TOIP, POWER BI, MOVE OF THE DATA CENTER

Context: development of a property management system – Implementation of the project organization (planning, reporting ...) – Supervision of teams of architects for writing detailed specifications (HLD and LLD) – Management of specific developments and integration with internal and external teams – Support in the organization of tests and the integration of tests – ENVIRONMENT: ORACLE OPERA CLOUD, MICROSERVICE ARCHITECTURE, MANAGEMENT OF 5 ENGINEERS

Context 1: research and development: Machine learning projects to automatize screening and filtering process of banking transactions. Context 2: Integration of a transaction screening prototype as software as a service to several key account customers – International project management in the field of screening and filtering of bank transactions – Responsible for research and development project, the goal was to automate banking transactions with Machine Learning. A large amount of data was used in order to validate the creation of a Proof of Concept. – Implementation of SaaS transaction filtering solution – Planning management, monitoring and steering committees – Client and stakeholder management – Client recruitment for the implementation of Proof of concepts – Contractual relationship management – Coordination of technical teams – Support for product teams and development team in V-cycle project management method – Implementation of contingency plans – Creation of reporting – Management and monitoring of indicators – ENVIRONMENT: SOFTWARE AS SERVICE, CLOUD, TOMCAT, PYTHON, R, BIG DATA, MACHINE LEARNING, MYSQL, SWIFT, SEPA, BANK, BIGDATA, ING, NATIXIS, CRÉDIT SUISSE

The mission was to take care of a carve-out project to separate the IT infrastructure of 300 sites around the world. I was in charge of: – Definition of the budget and monitoring of the cost – Study and monitoring of the risk – Problem solving – Management of the scope – Coordination of subcontractors – Management of the planning of project – Producing the reporting on the cost, time and quality of the project – Conducting Meetings (Kick off, weekly review, monthly review with the board of directors) – ENVIRONMENT: UNIX, WINDOWS, LAN, FIREWALL, SQL, APPLICATIFS, INFRASTRUCTURE, PMP, WAN

The project was about the implementation of the infrastructure of a Surfi and Regulatory project using an agile methodology to fast delivery. I was in charge of – the consultation : study of the delivery processes in order to propose an agile methodology to the customer. – Agile change management: creation of methods, organization workshops and Hackathons, study of the customer needs. – the Definition of the budget and monitoring of the cost – the study of the risk and opportunity – the management of the scope, time and planning – the management of subcontractors – producing the reporting on the cost, time and quality of the project – conducting Meetings (kick off, weekly review, monthly review of the board of directors) – ENVIRONMENT : AGILE, DEVOPS, UNIX, WINDOWS, ROUTEUR, FIREWALL, F5, NETAPP, SQL

The project was about the implementation of 3000 WiFi antennas on all the Société Générale's building in France I was in charge of – the Definition of the budget and monitoring of the cost – the study of the risk and the management of contingency plans – the management of the scope – the management of subcontractors – the management of the planning of project – the reporting on the cost, time and quality of the project – conducting Meetings (Kick off, weekly review, monthly review of the board of directors) – ENVIRONMENT : WLAN, 3000 WIFI ANTENNAS

Context: Construction of exceptional Building, more than 100 subcontractors, implementation of the LAN/MAN,TOIP,WiFi, Security and GSM I was in charge of : – the consultation: writing the request for proposal and the selection of contractors – the Definition of the budget and monitoring of the cost – the study of the risk and – the management of the scope – the management of subcontractors – the management of the planning of project – writing the reporting on the cost, time and quality of the project – conducting Meetings (Kick off, weekly review, monthly review with the board of directors)

Context: VOIP, ACD, IPCENTREX, IVR As a Single point of contact, I was in charge of Prosodie CTI managed services. The team was supporting incidents from the level 1 to 3. I was in charge of: – Providing governance across all services including service management, incident, problem and change management, continual service improvement and customer satisfaction. – Collecting and analyzes monthly performance metric data for reporting. – driving key measures via metrics, to include Service Level Agreements, and reporting and status meetings. – leading and motivating the team to perform good quality of service and their project management work. – supporting presales activities. – conducting monthly meetings to present the reporting on the KPI to the Prosodie's customers.

Context: IP TV, BIG Projects: 250 developers, tools: RRC, RTC,BMC, SETUP BOX, SOFTWARE, HARDWARE, MIDLEWARE – Design and implementation of Agile and PMP methodology in order to address the complexity of the portfolio of project. – Coordination of 20 project managers in order to organize development factory – Management of the risks and issues – Management of the scope of the program of projects – Management of the planning of the program of projects – Reporting on the cost, time and quality of the project – I was in charge of conducting Meetings (Kick off, review and stand up) – Management of the subcontractors – Definition of the budget and monitoring of the cost – I was in charge to write feasibility studies

Context: VMWARE, WINDOWS, LINUX :REDHAT, DEBIAN, LAN, WAN, FIREWALL, LOADBALANCER I was in charge of a portfolio of projects that I managed using the PMP methodology I was in charge of : – Conducting business analysis to evaluate the earning potential of the project – Training the new project management team (PMP) – defining project management process – managing the risk and issues – managing the scope of my projects – providing contingency plan and actions – dealing with critical and emergency situations – writing project documentation (project management plan, risk plan, acceptance sheet..)

Context: LAN ,200 SITES (EMEA APAQ), 3000 EQUIPEMENTS As Service Delivery manager, participate to the launch of a new contract of service for the support of the Lan of the region EMEA-APAQ of total. I was in charge of : – designing the ITIL process with the customer, – Providing governance across all services including service management, incident, problem and change management, continual service improvement and customer satisfaction, – training of the support team, – Implementing the CMDB, – Monitoring and reporting overall performance of services, – Collecting and analyzing monthly performance metric data for reporting, – Communicating across organizational boundaries' from engineers through to senior leads, – Ensuring the use of ITIL processes, ISO standards, corporate and site-specific policies and procedures throughout program, introducing incremental improvement, – Leading and motivating the team to perform good quality of service and their project management work.

Context: CLUSTER : UCCX, UCCE, CALL MANAGER, UNITY ; 17000 USERS As a Single point of contact, I was in charge of Telindus TOIP managed services. The team was supporting incidents from the level 1 to 3. – I Provided governance across all services including service management, incident, problem and change management, continual service improvement and customer satisfaction. – I Collected and analyzes monthly performance metric data for reporting. – I drove key measures via metrics, to include Service Level Agreements, and reporting and status meetings. – I led and motivated the team to perform good quality of service and their project management work. – I supported presales activities.

– Integration of unified messaging systems with time-critical information (international environment,SAP,SMTP,VOIP,PRINTING,LN,Exchange,SMS) – Design and integration of CTI solution with automatic call distribution (Netwize :Snapware, cisco Call Manager) – Design of a billing system for telecom cost reporting – Needs definiton, solutions promotion, requirement specification – documentation, Prototypes implementation (voice xml, VOIP plateform, connector ODBC) – Project Management, consultancy in Japan, integration of global solutions with key accounts (Alcatel, BUREAUVERITAS,AXA,THOMSON, MIZUHO BANK...)

– Support of Nortel Meridian PBX – Review and implementation of WEB documentation – Database analysis and design of decisional reports(Crystal Reports, SQL server)

– Installation and administration of systems and Networks – Configuration of routers, switches and firewalls – Design web planning software (PHP, MYSQL, Unix) – Support and configuration on Alcatel and Siemens PBX