Teodor Vicentiu N.

Deep industry expertise in Finance and Government, as well as breadth of experience across many other industries Working with cloud security solutions, including QRadar on Cloud and many others to secure and leverage the cloud (AWS, Softlayer, Azure) Deploying and configuring QRadar, including the creation of bespoke code and technical solutions Developing and implementing security use cases based on client risk requirements leveraging IBM's Security intelligence product line and a multitude of other 3rd party security solutions Creating client facing technical documentation and giving presentations Providing an interface between clients and IBMs deep technical support network Working closely with clients on site to provide a reassuring presence, propelling projects forward and acting as a reliable and trusted adviser Creating threat intelligence integrations utilizing X-Force threat intelligence and other threat inteligence feeds and using these to combat bleeding edge threats Effectively adapting to challenging and varied client environments on projects working with any team size, approach and methodology (includingRAD, Agile Scrum and Waterfall) Working on long term and long-haul international projects involving a significant travel element Contributing to pre-sales scoping and deployment architecture design Integration, Application programming and scripting using Python 2.7/ Python 3, BASH scripting, AQL/SQL, Javascript, HTML/CSS, Git and RegEx ISO27001/2, NISD, GDPR, GPG13 based use case development and technical implementation

● Assisting customers in troubleshooting security events in their Qradar infrastructure. ● Debug DRBD based Qradar clusters ● Patching/upgrade Qradar ● Part of a highly skilled team dealing with critical situations on a daily basis ● Device Support Module debugging ● LDAP&AD authentication ● Resolving complex deployments of the QRadar product across different time zones and geographical locations. ● Accustomed to resolving issues with QRadar deployments that have a direct or critical business impact. ● Provided architectural or design assistance to premium customers. ● Advised on configuring/debugging log collection using a multitude of protocols and platforms ranging from IDS/IPS, firewalls like Checkpoint/Palo Alto/F5, Windows (Wincollect agent), OPSEC, JDBC. ● Assisted with hardware migration, Cloud deployments ● Liaise with L3/Development to resolve code defects and propose solutions. ● Assistance was provided 50% of the time by working remotely (hands on) with the customers to complete the task or address the challenges faced by the them.

Software Support Engineer for AIX on IBM Power Systems • Interacting with client and IBM functions consistently until problem solution • Analyzing problems/situations, understanding problem impact on client business • Applying problem solving techniques • Responding to client queries, providing timely resolutions to client issues • Maintaining highest client satisfaction • Maintaining positive client relationships even in severe and pressurized situations • Performing problem management and end-to-end problem ownership • Logging all related activities for each customer query and handling client data securely • Employing IBM's standard support delivery methodologies and tools • Performing in international software support delivery processes and environments HA administration debugging repair and recover. HA Cluster administration debugging repair and recover SAN management Monitoring, managing and controling through zones SAN fabric components Monitoring and tracking switch performance under VIO Products installation on all supported platforms: AIX, Linux, RHEL on Power Technologies and methodologies used in the project: IBM Power Systems, AIX OS Versions 5.3, 6.1, 7.1, 7.2 VIOS (single, dual), Virtualisation, NPIV/VSCSI, SAN Multipathing including SDDPCM, EMC Powerpath, HMC installation/configuration/ugrade and PEDBG analysis, Power HA, LVM, NIM, NFS (V2, V3), Base OS install/backup/restore, Technology Level (TL/ML) and Service Pack installations, LPP, APAR and iFix management, Design Change Request (DCR), perfPMr, topas and nmon, KDB dump analysis, SNAP data analysis

System administration on unix servers for a major client. ● Monitoring AIX, Rhel, Windows servers ● Providing support AIX, Rhel, Windows servers ● Provide first contact of remote support for EMEA customers. ● Involved in the process of solution delivery from simple to complex problems. ● Interact as needed with other IBM members to ensure a problem resolution in a timely manner. ● In the process of problem resolution, solving issues, including recreation of the problem on own test machines or developing workarounds. ● Use IBM's standard support delivery methodologies and tools. ● On the entire process maintaining positive client relationships even in difficult situations, always focused to obtain high client satisfaction ● IBM POWER Server Platforms experience ● Basic Operating System: LVM/Kernel internals, Dump/Hang analysis (stack inspection,knowledge of data structures) , installation from NIM, booting in maintenance mode ● Performance Analysis and tuning (based on kernel traces, performance scripts make suggestion regarding memory, CPU , IO tuning, detect possible memory leaks) ● Experienced with visualization on System P / P Series ● SAN / Multipathing expertise ● Storage Administration - (IBM Enterprise , midrange and entry) ● Experienced integrating OS/Applications/Devices with Security Standards and Protocols ● Network design, implementation and administration ● System Security , Access Control ● Clustering ( PowerHA / HACMP ) ● GPFS ● KSH / BASH /Perl Shell Scripting ● Experienced with highly complex environments involving many different interacting vendors/products. ● During last year I was specialized in kernel internal components, performance troubleshooting/tuning, dump analysis. ● Access to test labs(Power6/Power7 Systems, HMC, System Storage, System Planning Tool) for testing and recreate scenarios.