Théodora NERAL

GFA Caraïbes is a subsidiary of the GENERALI group specializing in insurance. I worked as Project Manager/Agile Coach within the Transformation/Set up team. Several members of this team expressed the desire and need to improve their skills on Project ownership issues to better manage the projects assigned. I supported them by training them on tools and work methodologies. The way I supported this team was to work on projects with them. Tasks performed  Assess and analyze existing methods  Organize, prepare and deliver workshops and training  Implement Project methodologies (Agile & Waterfall mix) o Redesign tool models (Detailed Functional specifications, Expression of needs) o Add Daily Meetings into daily practices  Train in requirements gathering  Train in Detailed Functional specifications and acceptance test plan writing  Coach each team members individually in their new career path  Manage internal projects  Change management o Support the business in changing methodologies and processes o Conduct workshops and synchronization meetings with the IT team

Within the AEM Factory, I collect the needs of customers using the AEM solution to implement public sites or DAM (Digital Asset Manager). As a Business Analyst, I am also responsible for writing functional specifications and associated documentation. Tasks performed  Gather business requirements.  Write the technical and functional specifications.  Write user guides.  Keep functional documentation up to date.  Flexibility  Manage 5 clients simultaneously: □ Dior & Moët Hennessy : 2 accounts at 50% sur la maintenance évolutive du DAM sous AEM □ CCF: Design the features of the website’s MVP and write down the tutorials for the content contribution via AEM Cloud □ MFB & La Banque Postale : Evolution and Run management  Be a part of all the agile ceremonies: □ Daily stand-up every morning with the entire team (developers, Project Managers, PO/BA, QA) □ Sprint planning every 2 weeks with the entire team □ Sprint review once a month with the entire team and the client □ Sprint retrospective once a month with the entire team  100% remote work with staggered hours  Provide suitable solutions to the clients’ needs.

Shippeo is a fast-growing French start-up in Logistics. My Team developed the Cost Management module to meet the needs expressed by Renault. This module helps the Clients to issue estimate the Cost of each step of their logistics process and to issue pre-invoices intended each of their transports provider. Within the Cost Management team, I was responsible for monitoring the backlog, prioritizing needs according to Renault's requests and technical constraints. Tasks performed  Follow and ensure the backlog grooming  Arbitrate and prioritize client needs  Provide the needs to the Proxy Product Owner for the US writing  Guarantee the delivery of the various batches on time  Manage dependencies with other IT teams  Assist or/and lead some client ‘meetings  Test the releases in the different environments  Prepare and assist the release in PROD the Cost Management module  Send and provide the first batches of pre-invoices  Client relationship management in stressful situations and crisis communication

I ensured, as Proxy Product Owner, the delivery of the various projects on the booking tunnel of the all.accor.com site. I mainly worked on the SEARCH and SELECT perimeters which correspond to the list of results, the maps and the room selection pages. Tasks performed  Identify, define and design the business teams needs with UX/UI, Development and QA teams  Write user stories  Design and feed the story mapping  Ensure the respect of deadlines, costs for each project  Manage and groom the backlog  Perform non-regression tests (Pre-Prod, Prod)  Implement the new Design System for all the components of the booking tunnel  Add 10 new brands to the booking tunnel

Within the Digital Workplace Factory, I led a team of 11 people in charge of migrating MDM MobileIron to Jamf (Mobile Device Management). The objective was to migrate 10,000 devices for the French perimeter and internationally. Tasks performed  Gather the business teams needs and constraints  Identify KPIs  Create the migration plan according to the identified populations and regions  Hire a team of 11 people dedicated to this migration  Manage commercial relations with service providers  Create communications for different populations  Provide a daily report to the management  Animate international monitoring committees twice a month  Lead the migration for the Faubourg St Honoré flagship  Lead and monitor the migration for the international markets  Migrate 3600 devices (iPhone, iPad) in France  Manage a 350K€ budget for 5 months

As a part of Global Digital Team, I was assisting the business units in deploying the tool for centralizing their Product information data before migrating the data to the PIM solution of the Arkema Group. Tasks performed  Identify the product data’s sources and usages of the markets  Supervise the data extraction from SAP  Gather the markets’ data base  Lead the data initialization on the temporary solution  Test the transitional tool for data centralization  Prepare the deployment’s planning  Prepare the migration to the PIM solution of the Arkema Group

As part of the IT department, my mission as the IT/Digital project manager was to assist, our press department with the conception, development and management of its IT/Digital applications. Tasks performed  Assist the business unit in the selection of digital solutions and web sites creation.  Determine the business unit’s IT/digital needs.  Draft functional specificities/ users’ stories  Oversee projects through RUN phases and provided third-party application management for CMS.  Create tagging plans (Googles Analytics)  Provide tier 1 and tier 2 IT support for internal tools.  Oversee the boardrooms installation for press department teams on foreign events (4 boardrooms in Paris, Venice & Berlin)  Manage a team of 2 technicians for the boardrooms set up  Release over 100 mini-sites via Adobe AEM and delivery of 2 websites