Thiago Marcondes Fongaro

Business Development Representative

2 recommendations

Salary / Daily rate

2 people recommend

Brussels, Belgium

Mobility: Belgium

Freelance, open to permanent contract

Can come onsite

Skills

Business DevelopmentLead GenerationSales OpsCRMCustomer ServiceMarket ResearchNegotiationMicrosoft Dynamics 365Process Improvement

Languages

Portuguese (Native)English (Native)French (Fluent)SpanishDutch

Recommended by

Thanasis Delbederis

Microsoft

Inside Sales Manager at Microsoft EDU Sales Innovation | Accenture

Recommended on 13 february 2026

Giuliana Carvalheira Schües

PGB SERVICOS MÉDICOS

Healthcare Career Strategist (Independent Consultant)

Recommended on 04 february 2024

About me

Intro

A few topics you can expect to rely on or would like to know about me: • Lived in Brazil and Belgium, speaking Portuguese, French and English daily. • I search for challenging experiences as a way to keep improving my faculties and spirit. • Adept in improving myself and gathering efforts to achieve goals and overcome challenges. • Natural analytical and diligent thinking.

Links

Work experience

Business Development Representative

Natural Grill

May 2023 - Present

3 years 6 months

São Paulo, State of São Paulo, Brazil

• Prospecting and generating leads to drive business growth whilst conducting market research. • Building and maintaining strong relationships with clients with effective communication and presentation skills. • Providing exceptional customer service and addressing client inquiries. • Learning about the industry and keeping up with market trends as well as contributing to team meetings and sharing insights for process improvement.

Accenture

Mar 2024 - Oct 2025

1 year 8 months

São Paulo, State of São Paulo, Brazil

Internal Training Program Manager at Microsoft

Dec 2024 - Oct 2025

11 months

São Paulo, State of São Paulo, Brazil

• Serve as primary POC for Microsoft skilling initiatives in the UK public sector and Canadian markets (English & French). • Identify customer training needs and design tailored skilling solutions that align with organizational goals and Microsoft technologies. • Manage 200+ accounts with disciplined pipeline tracking and CRM accuracy to accelerate adoption and deal closure. • Oversee projects from opportunity creation through deployment and post-deployment analysis, ensuring measurable results. • Deliver high-impact presentations for groups of up to 100 participants, strengthening engagement and program value. • Evaluate program effectiveness and provide insights to refine learning experiences, maximizing ROI for customers and Microsoft.

Business Development Representative at Microsoft

Mar 2024 - Dec 2024

10 months

São Paulo, State of São Paulo, Brazil

• Managed eligibility thresholds for program participation, ensuring accuracy and compliance. • Coordinated offer creation and approval processes, safeguarding project pipelines and maintaining CRM integrity. • Acted as a communication bridge across a global team, sharing program updates and best practices around the program’s resources and culture. • Gained deep knowledge of Microsoft’s Enterprise Skilling Initiative, demonstrating strong organizational, presentation and analytical skills that enabled a fast-track promotion within eight months.

Sales Development Representative

Language Buró

Oct 2023 - Mar 2024

6 months

São Paulo, State of São Paulo, Brazil

• Lead Identification, leveraging the Apollo tool to pinpoint and compile a robust list of potential clients who stand to benefit from our Translation Services. • Educate and Qualify, conveying the value of our Translation Services, and use Apollo's data-rich insights to tailor your messaging to the specific needs and challenges of each prospect. • Relationship Building, establishing and nurturing positive, ongoing relationships with leads and prospects. Use Apollo's engagement data to prioritize follow-ups and ensure consistent communication. • Data Management: Maintain accurate and up-to-date records of lead interactions and account details.

Team Leader

Marché Bio de Tanneurs

Nov 2021 - Oct 2022

1 year

Brussels Metropolitan Area

• Dried goods sector responsible and seller. • Culminative past experiences testing and proving. • Team work and time management on a daily bases. • Professional and direct contact with clients of different cultures and ages. • I developed organization, conversation, polyvalent and team work skills.

Storage Manager/Picking

XPO Logistics Europe

Aug 2021 - Oct 2021

3 months

Asse, Belgium

• Intensive manual labor, harsh environment. • A completely new scope on food keeping/distribution logistics on a national level. • An extremely multi-cultural team, where overcoming barriers was a daily challenge and pleasure. • My main developed skills being team management, employee training and stress management.

Bartender

CODEBAR-EbriusArts

Jun 2018 - Aug 2018

3 months

Brussels Metropolitan Area

• My first job outside of Brazil, a valuable experience teaching me a lot about other cultures/languages. • Autonomous bar keeping and all related services. • Further development of foreign languages (English/French), constant switch between the two languages. • Further development of autonomous and logical thinking skills.

Executive Office Manager

Alino Gráfica

Aug 2014 - Jan 2017

2 years 6 months

Santo Amaro São Paulo, Brazil

• As my first job, this experience thought me discipline, bigger scopes and the feeling of generating value. • Autonomous managing and execution of all print shop processes and service's stages. • I developed professionalism, skills and perceptions that will keep stimulating continuous growth.


Education

Université libre de Bruxelles

Bachelor's Degree, Physics

2022 - 2022

3 months

Colégio Objetivo

High School Diploma, General Studies


Licenses & certifications

Official Certificate EF SET 71/100 (C2 Mastery) - Certificat officiel EF SET 71/100 (C2 Maîtrise)

Issued: Jan 2026

Certified by EF SET

Diplome D'Aptitude À Accéder À L'Enseignement Supérior

Issued: Nov 2021

Certified by Fédération Wallonie-Bruxelles

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