
Thiago Marcondes Fongaro
Business Development Representative
2 recommendations
Salary / Daily rate
2 people recommend
Brussels, Belgium
Mobility: Belgium
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
A few topics you can expect to rely on or would like to know about me: • Lived in Brazil and Belgium, speaking Portuguese, French and English daily. • I search for challenging experiences as a way to keep improving my faculties and spirit. • Adept in improving myself and gathering efforts to achieve goals and overcome challenges. • Natural analytical and diligent thinking.
Work experience
Business Development Representative
Natural Grill
May 2023 - Present
3 years 6 months
São Paulo, State of São Paulo, Brazil
• Prospecting and generating leads to drive business growth whilst conducting market research. • Building and maintaining strong relationships with clients with effective communication and presentation skills. • Providing exceptional customer service and addressing client inquiries. • Learning about the industry and keeping up with market trends as well as contributing to team meetings and sharing insights for process improvement.
Accenture
Mar 2024 - Oct 2025
1 year 8 months
São Paulo, State of São Paulo, Brazil
Internal Training Program Manager at Microsoft
Dec 2024 - Oct 2025
11 months
São Paulo, State of São Paulo, Brazil
• Serve as primary POC for Microsoft skilling initiatives in the UK public sector and Canadian markets (English & French). • Identify customer training needs and design tailored skilling solutions that align with organizational goals and Microsoft technologies. • Manage 200+ accounts with disciplined pipeline tracking and CRM accuracy to accelerate adoption and deal closure. • Oversee projects from opportunity creation through deployment and post-deployment analysis, ensuring measurable results. • Deliver high-impact presentations for groups of up to 100 participants, strengthening engagement and program value. • Evaluate program effectiveness and provide insights to refine learning experiences, maximizing ROI for customers and Microsoft.
Business Development Representative at Microsoft
Mar 2024 - Dec 2024
10 months
São Paulo, State of São Paulo, Brazil
• Managed eligibility thresholds for program participation, ensuring accuracy and compliance. • Coordinated offer creation and approval processes, safeguarding project pipelines and maintaining CRM integrity. • Acted as a communication bridge across a global team, sharing program updates and best practices around the program’s resources and culture. • Gained deep knowledge of Microsoft’s Enterprise Skilling Initiative, demonstrating strong organizational, presentation and analytical skills that enabled a fast-track promotion within eight months.
Sales Development Representative
Language Buró
Oct 2023 - Mar 2024
6 months
São Paulo, State of São Paulo, Brazil
• Lead Identification, leveraging the Apollo tool to pinpoint and compile a robust list of potential clients who stand to benefit from our Translation Services. • Educate and Qualify, conveying the value of our Translation Services, and use Apollo's data-rich insights to tailor your messaging to the specific needs and challenges of each prospect. • Relationship Building, establishing and nurturing positive, ongoing relationships with leads and prospects. Use Apollo's engagement data to prioritize follow-ups and ensure consistent communication. • Data Management: Maintain accurate and up-to-date records of lead interactions and account details.
Team Leader
Marché Bio de Tanneurs
Nov 2021 - Oct 2022
1 year
Brussels Metropolitan Area
• Dried goods sector responsible and seller. • Culminative past experiences testing and proving. • Team work and time management on a daily bases. • Professional and direct contact with clients of different cultures and ages. • I developed organization, conversation, polyvalent and team work skills.
Storage Manager/Picking
XPO Logistics Europe
Aug 2021 - Oct 2021
3 months
Asse, Belgium
• Intensive manual labor, harsh environment. • A completely new scope on food keeping/distribution logistics on a national level. • An extremely multi-cultural team, where overcoming barriers was a daily challenge and pleasure. • My main developed skills being team management, employee training and stress management.
Bartender
CODEBAR-EbriusArts
Jun 2018 - Aug 2018
3 months
Brussels Metropolitan Area
• My first job outside of Brazil, a valuable experience teaching me a lot about other cultures/languages. • Autonomous bar keeping and all related services. • Further development of foreign languages (English/French), constant switch between the two languages. • Further development of autonomous and logical thinking skills.
Executive Office Manager
Alino Gráfica
Aug 2014 - Jan 2017
2 years 6 months
Santo Amaro São Paulo, Brazil
• As my first job, this experience thought me discipline, bigger scopes and the feeling of generating value. • Autonomous managing and execution of all print shop processes and service's stages. • I developed professionalism, skills and perceptions that will keep stimulating continuous growth.
Education
Université libre de Bruxelles
Bachelor's Degree, Physics
2022 - 2022
3 months
Colégio Objetivo
High School Diploma, General Studies
Licenses & certifications
Official Certificate EF SET 71/100 (C2 Mastery) - Certificat officiel EF SET 71/100 (C2 Maîtrise)
Issued: Jan 2026
Diplome D'Aptitude À Accéder À L'Enseignement Supérior
Issued: Nov 2021