Thierry Raguin

EDF (French multinational electric utility company) wants to better understand how 3D data is used in their different nuclear divisions in order to define an improved IS for 3D by rationalising costs, improving satisfaction and streamlining apps and processes across divisions. Main mission: • Identify and compile current knowledge from various sources • Collect data on types of 3D data, applications, and use cases • Interview key users from different divisions (engineering, exploitation, deconstruction, training, etc.) • Streamline language around 3D data • Map all knowledge on 3D data types, use cases, lifecycles, applications, storage, etc. in complete yet easy-to-understand mappings • Identify areas of improvements • Prioritize recommendations with stakeholders

Services provided: • Design Strategy / Design Management / ResearchOps / DesignOps • Service Design (including User Research) • UX Design (including User Research)

Member of the team behind Wikihero. I share my knowledge, experience and latest discoveries on the following topics: • Design Strategy • Design Management • ResearchOps / DesignOps • User / Design Research • Experience Design / UX We're a group of ten or so seniors who have come together to raise the level of UX practice through peer-to-peer sharing, and to create the highest-quality open-access library in our field. Discover our manifesto and join us 👉 https://bit.ly/3Rbwt7M

Holcim Innovation Center was investigating the opportunity to further develop an internal digital application into a full-fledged product for their customers. I offered my services to support them in taking on a product-oriented approach and define a vision and roadmap for such a product. At the end of the mission, Holcim Innovation Center had all the necessary insights to decide on pursuing or not this product. Main missions: • Define the product vision (using Roman Pichler's extended Product Vision Board canvas) • Benchmark the competition • Audit the existing internal app (using Nielsen's Usability Heuristics for UI Design) • Define proto-personas for the main target user groups identified • Conduct customer interviews to validate the personas and gather insights to finalise the vision and roadmap • Define the roadmap for the product

Project Manager – PDA version of “Fil Conducteur” (Windows Mobile 6) Emergency project management to finalise the development of the Windows Mobile version of “Fil Conducteur”, a corporate social network for train drivers and their management - Project management (2 developers) - Testing - Development support Technical environment: Windows Mobile 6, C#, .NET Compact Framework 3.5, OpenNetCF, SharePoint Online 2010/2013, HP Quality Center 11

Communication Project Manager: Management of a team of 8 Web and mobile developers for the SNCF (Internet, Intranet, events, crisis management) Mobile UI/UX consultant: UI/UX consulting on 4 iPad applications for SNCF top managers

Design of a real-time supervision and operation solution for the Greater Lyon water purification network Consultant on tailored .NET and mobile solutions (iOS, Android, Windows Mobile/Phone): functional and technical consultant in support of existing projects and in pre-sales; design of B2C iOS and Android applications; pre-sales in collaboration with sales manager .NET Project Manager: management of specific .NET development projects, off-shore development team management, respect of deadlines and quality. Responsible for monitoring national and international public tenders (BOAMP, JOUE, APA, Press, United Nations): identification of tenders, drafting of technical and commercial proposals, referencing of the company with the United Nations.

Product manager, lead architect, designer and developer of NetUnion's Salut guided self-help programs for Bulimia (Salut BN) and Binge Eating Disorder (Salut BED). Project manager on EU and national R&D projects. European R&D projects: - PlayMancer: A European Serious Gaming 3D Environment (FP7-215839) - INTACT: Individually Tailored Stepped Care for Women with Eating Disorders (MRTN-CT-2006-035988) - DiOGenes: Diet, Obesity, and Genes (FP6-513946) - ENABLED: Enhanced Network Accessibility for the Blind and Visually Impaired (FP6-004778) - Active-Health: Active Environment for Health Promotion and Disease Prevention (IST-2001-37857) - Agentcities.NET: TrustFoundry.Lausanne (IST-2000-28385) - CASENET: Computer-Aided solutions to SEcure electroNic commercE Transactions (IST-2001-32446) - Salut: Intelligent Environment for Diagnosis, Treatment, and Prevention of Eating Disorders (IST-2000-25026) - OCTANE: Open Contracting TransActions in the New Economy (IST-1999-20553) Other projects: - RISIKO: guided self-help program for pathological gambling - Pilot secured proposal submission for the Swiss National Science Foundation - Salut Chat: chat application for ADHD, autistic and Tourette syndrome patients in Sweden - Internal payment system for Salut applications - Firefox and Internet Explorer extensions for the Health On the Net Foundation