Thomas Chappaz
Senior Product Owner | Marketing Automation
4 recommandations
Salaire / Taux journalier
4 personnes recommandent
Bruxelles, Belgique
Freelance
Langues
Recommandé par
Michel Meex
Black Sheep Consulting
Agile Coach and Agile/Scrum accredited trainer (Exin)
A recommandé le 18 juin 2021
Et une autre personne
À propos
Introduction
Marketing Automation Expert with 15 years driving digital transformations, specialized in Salesforce Pardot (MCAE) and HubSpot. Led global Pardot rollout for 18K+ employees, enriched 150K contacts, and trained international teams across 4 continents. I bridge business needs with technical implementation to maximize your marketing automation ROI and accelerate lead generation.
Expérience de travail
Founder / head of magic
VerticemFreelance
févr. 2023 - Présent
3 ans 9 mois
Brussels Metropolitan Area
Marketing Automation Expert | Salesforce Pardot & HubSpot (Freelance consultant)
Guardian Industries
déc. 2021 - déc. 2025
4 ans 1 mois
Bertrange, Luxembourg
Led the global rollout of Salesforce Account Engagement (Pardot) for Guardian Glass (18K+ employees worldwide) and served as the company's go-to martech expert. Key achievements: - Configured and migrated Pardot globally (prospects, contacts, assets). Merge several Pardot BU into one single container. - Trained international marketing teams on automation and campaign execution - Optimized scoring/grading models and automated lead routing - Enriched and deduplicated 150K contacts using Excel, scraping, and AI - Supported regional marketers with drip campaigns, nurturing programs, and automation setup (onboarding, sample ordering, demos) - SPOC for local agencies (SEM, content creation) across 4 continents and marketing/sales partners Tech stack: Salesforce Marketing Cloud (CRM, Pardot, Analytics), HubSpot, Adobe Experience Manager, OneTrust, Google Analytics, Azure DevOps Acted as the bridge between business needs and technical implementation, coordinating with global stakeholders to maximize ROI on marketing automation investments.
E-commerce / web Consultant
World of Digits
sept. 2017 - mars 2023
5 ans 7 mois
Région de Bruxelles-Capitale, Belgique
Business analyst
ProximusFreelance
juin 2021 - déc. 2021
7 mois
Bruxelles, Belgique
Product owner PIM (SAP hybris - CX / Commerce / marketing cloud)
Medi-Market Group
sept. 2019 - juil. 2021
1 an 11 mois
Nivelles, Belgique
Project Manager
Proximus Media House (PmH)
mars 2019 - oct. 2019
8 mois
Brussels Area, Belgium
Product owner // Fintech
The Studio
janv. 2018 - mars 2019
1 an 3 mois
Région de Bruxelles, Belgique
Online operations project coordinator
Gameloft
nov. 2016 - août 2017
10 mois
Région de Paris, France
Consultant fonctionnel / BA Liferay
Gfi Informatique
avr. 2016 - déc. 2016
9 mois
93400 Saint-Ouen-sur-Seine, France
EDF Liferay project VEOL (Vivre EDF On Line)
Ecom manager Europe
Mister Minit
mars 2011 - mai 2016
5 ans 3 mois
Région de Paris, France
►Web project manager +1100 shops +550 daily orders +60000 products in PIM database
Marketing intern
Canadian Kits
juin 2009 - oct. 2009
5 mois
74210 Doussard, France
Translation French/Italian Phoning with Italian customers E-mailing and CRM in Italian
Survey Analyst intern
International Student Connection
juin 2007 - oct. 2007
5 mois
Grand Sudbury, ON, Canada
I conducted a survey focused on SMEs needs in software training I trained professionals on Microsoft Office Suite.
Formation
Haaga-Helia University of Applied Sciences
Master's degree, International Business/Trade/Commerce
2009 - 2010
1 an 3 mois
Résultat : 14,2/20
Université Savoie Mont Blanc
Master degree, International Management
Résultat : 13.9
Activités et associations : Interbis association: crowd-funding and organization a seminar in Morocco
Graduated with honors at IAE Savoie Mont Blanc, (also know as IMUS)
IUT Annecy
DUT Techniques de commercialisation, Business Administration, Management and Operations
Résultat : 11.9
Diplôme généraliste commerce, avec une approche très opérationnelle. Deux mémoires études de marché (marché de l'art, implantation d'un commerce). Stage de trois mois conseil en informatique au Canada, dans la région de Sudbury (Ontario).
Licences et certifications
Google Ads Search Certification
Délivré le : janv. 2026
Salesforce Certified Marketing Cloud Email Specialist
Délivré le : janv. 2026
Portfolio
