Thomas Lacombe

Senior/Lead Product Designer

Salary / Daily rate

Paris, France

Freelance

Can come onsite

Skills

Design SystemUI Product DesignUser ResearchUX Product DesignDesign Thinking

Languages

French (Native)English (Fluent)

About me

Intro

Based in Paris, I specialize in creating elegant, accessible, and effective digital experiences for both B2C and B2B audiences, always with a focus on driving business impact. I am comfortable working as a team lead or as an individual contributor. My business background allows me to quickly grasp company objectives and effectively support them in achieving their goals.

Links

Work experience

Senior Product Designer

JokoFreelance

Jan 2025 - Feb 2025

2 months

Remote

Support for Joko, a start-up specializing in online and in-store discounts and cashback. Objective: significantly improve the conversion of the voucher purchase tunnel, as well as the NPS of the functionality. Results: coming soon ...

Senior Product Designer

En Voiture SimoneFreelance

Mar 2024 - Dec 2024

10 months

Paris, France

En Voiture Simone enables users to take driving lessons via a free app, learn to drive with independent instructors, and benefit from support for the driving test. Objectives : - Support EVS in its current projects - Audit the application to reveal its shortcomings and identify areas for improvement. - Create a real discovery culture (objectives, research, co-creation, testing) - Participate in the recruitment of a future designer. Some achievements : - An onboarding path and a payment page to improve conversion - A driving lesson booking process that allows users to choose their instructor according to certain criteria, thus improving student satisfaction and NPS. - Improved management of instructor availability to avoid no-shows during exams and thus improve pass rates

ClintFreelance

Nov 2023 - Apr 2024

6 months

Archie (Paris La Défense) [Lead Designer]

Jan 2024 - Apr 2024

4 months

Build a sustainable, scalable web application to offer a single access point to cultural events and activities at La Défense Objectives - Improve the visibility of the Paris La Défense events calendar for users - Help marketing teams track events (notification, personalized alerts and user accounts) - Increase event attendance by presenting a modern, punchy and dynamic image - Save Paris La Défense teams considerable time when organizing future events, by creating a reusable system for multiplying and personalizing events. Achievements : - Creation of Archie's visual identity - Architecture of the entire application - Rationalization of Paris La Défense's needs in the creation and communication of their events in order to create a reusable, yet customizable, template event page. - UI design of the entire app

Packmind [Lead Designer]

Nov 2023 - Feb 2024

4 months

Elevate Packmind to become the benchmark for code review worldwide. Packmind enables developers to improve the quality of their code by building shared knowledge: practices that can be disseminated within organizations' technical teams. Objectives : - Optimize the onboarding path of the main persona to significantly increase retention and the number of contributors. - Creation of the Packmind AI feature to accelerate the dissemination of knowledge within companies, improve the velocity of tech teams and reduce technical debt. - Redesign of the platform's overall UX to ensure frictionless use and enable more efficient future product evolutions - Creation of a Design System to help Packmind become progressively autonomous in design matters

Superprof

Aug 2018 - Dec 2023

5 years 5 months

Paris, France

Lead Product Designer

Jan 2022 - Dec 2023

2 years

Paris, France

Design team management Product strategy & creative vision Product Design organization Results achieved: - In 3 years, the proportion of teachers (senior status, seniority of at least 1 year, top 10 countries) offering their courses online has risen considerably, from 45% to almost 70%. - In 2 years, the average duration of student subscriptions has risen from 1 to 3 months. - The rate of support complaints has fallen by 15% in 1 year.

Product Designer

Aug 2018 - Jan 2022

3 years 6 months

Paris, France

UX research Wireframes & prototypes Copywriting Design system UI design Animations User tests UX analytics Style guide & branding


Education

Digital Campus

UX Design

2017 - 2018

2 years

Information architecture Ergonomics and user testing Digital interface design Service design Human cognition and expression of needs (cognitive psychology, anthropology, ethnography and field studies) Graphics Integration (HTML, CSS)

Asumption University Bangkok

MBA in Technology Management, Finance, Strategy, Management, IT, Supply Chain

2015 - 2015

1 year

Activities and societies: Graduation thesis on the influence of press and audience critics on moviegoers' choices (2016)

Toulouse School of Management

Master 2 in Marketing of Innovative Technologies, Marketing

2014 - 2015

2 years

Toulouse School of Management

Master 1 in Strategic Management, Strategy

2013 - 2014

2 years

KEDGE Business School

Business bachelor's degree

2010 - 2013

4 years

Activities and societies: Responsable communication du Bureau des Élèves


Licenses & certifications

Being a UX Leader

Issued: Jun 2023

Certified by Nielsen Norman Group

Portfolio

Superprof - Comment booster l’engagement des professeurs et des élèves ?

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