
Thomas Small
Senior Project Manager | Data Management
Salaire / Taux journalier
Bruxelles, Belgique
Freelance
Expertises
Langues
À propos
Introduction
Data & project management specialist with 15+ years leading digital transformation initiatives for major organizations. Led 20-person teams, managed €750K+ budgets, and delivered data-driven solutions using Python, Azure, and AWS for clients like European Commission and SNCB. Expert in demand management, data governance, and stakeholder coordination to drive organizational growth.
Expérience de travail
Head of Functional analyst team
SMALL BUSINESS, BIG IDEASFreelance
juil. 2024 - Présent
2 ans 4 mois
Bruxelles, Belgique
As from 2023, the DIVE Program aims to enable SNCB in becoming a data-driven organization by 2030. This cross-Directorates initiative covers aspects such as the rationalization of the SNCB data ecosystem, the set-up of a centralized Azure-based data platform, the standardization of Data architecture guardrails, as well as the harmonization and enforcement of a transversal Data governance. > Key responsibilities as Head of Functional Analyst Team • Accountability for the DIVE program’s Functional Analysis processes & deliverables • Supervision of 5 persons, ensuring Uses Cases assignments and follow-up based on team capacity • Standardization of practices & continuous improvement of the team’s operational tools (based on Atlassian technology) and templates • Ensure daily operations & coordination with the DIVE’s Development team and Testing team. > Key responsibilities as Demand Manager • End-to-end accountability of the DIVE Demand management process (from request submission to Use Case validation by the Data board) • Design, implementation & continuous improvement of the DIVE Demand management process • Set-up and roll-out of a stakeholder management strategy, including both Ypto & SNCB personal (organization-wide, from operational level to top-management level)
Brussels Environment
mai 2022 - juil. 2024
2 ans 3 mois
Brussels Metropolitan Area · Hybrid
Head of Department "Business & IT partnership"
mai 2023 - juil. 2024
1 an 3 mois
Brussels Metropolitan Area · Hybrid
Working within the ICT Division of Brussels Environment, accountable for assisting business units in the definition and the follow-up of their requirements towards sustainable IT solutions. > Key responsibilities • Supervision of two services composed of 15 persons, the Digital transformation service being in charge of assisting business entities in the fields of Enterprise Architecture, Sustainable IT, Digital inclusion and Data management, whilst the Digital products management service is in charge of ICT demand management and IT governance compliance • Ensure coordination with the IT Solutions and the IT Operations Departments, as well as with the Enterprise Architecture Office, the Project Management Office and the Financial Division • Take on the role of Demand manager • Reporting to the Head of the ICT Division and the CEO. > Key activities • Set-up and staffing of the Department • Defining the Department's Vision, Goals and objectives • Revamping the ICT Demand management process • Involvement as project sponsor on the Brussells Environment Low Carbon Strategy for its ICT assets • Involvement as project management expert, business analyst and business change manager on IT initiatives
Environmental Data Scientist
mai 2022 - mai 2023
1 an 1 mois
Bruxelles, Belgique
> Data scientist / Data analyst • Conduct data analysis and implement predictive models using R and/or Python languages to provide insights to business users and support their decision making process. • Develop Power BI reports / dashboards to facilitate data exploration and models' interpretation. > Data architect / Data engineer • Design, implement and operate an in-house Docker-based & a cloud-based data warehouse solutions. Technology stack involves PostgreSQL & Snowflake for storage, DBT for data transformation, Apache Airflow for jobs orchestration, FastAPI and Azure Data Factory for data transfers, and GitLab for version control and code deployment. • Design and implement data pipelines providing automated KPIs metrics in order to streamline Brussels Environment's activities monitoring. > Data governance • Definition of a data governance strategy to harmonize data management practices and rationalize data flows within Brussels Environment. • Assist business users in the adoption of the data governance through change management. • Provide coaching and training to key business stakeholders (such as data owners, data stewards, and power users).
Data Scientist / Data Engineer
VOO
janv. 2021 - mai 2022
1 an 5 mois
Bruxelles, Belgique
> Data engineer • Implementation and maintenance of data pipelines using Matillion ETL tool and SQL in the context of customer retention campaigns. Activities include data provisioning (based on AWS Redshift and S3), data preparation, data cleansing and monitoring. • Onboarding and coordination of a user group on daily activities relating to retention campaigns to set-up descriptive statistics KPIs and ensure continuous improvement of services. > Data scientist • Maintenance of Sagemaker models aiming to predict customers' churn likelihood in order to improve marketing campaigns efficiency. • Design and implementation (using Jupyter Notebook & Sagemeker) of inference based Customer Life Value models for several product segments to provide insights on factors influencing customers' volatility as well as quantifying financial performance of retention campaigns. • Set-up and monitoring of control groups. • Implementation of a customer satisfaction model in order to assess customer sentiments towards retention campaigns and adjust marketing pressure accordingly. • Design and implementation of Tableau dashboards to expose KPIs & metrics to end users.
Data Analyst
ICEDD asbl
févr. 2020 - déc. 2020
11 mois
Namur, Belgique
• Reverse engineering & elaboration of an R library generating the energy balance sheet for the Belgian Walloon Region. • Text mining aiming to improve energy sector consumptions' estimates for Brussels environment.
SMALL BUSINESS, BIG IDEAS
juil. 2010 - déc. 2019
9 ans 6 mois
Brussels Area, Belgium
BI Project Manager
août 2016 - déc. 2019
3 ans 5 mois
Brussels Area, Belgium
Freelance BI Project Manager @ European commission, DG EuropeAid • Operations management of European Aid development activity reports & KPI dashboard (ETL based on Kimball architecture, technologies include SAP BODS, Business Object reports & Qlikview/Qliksense dashboarding tools) • Implementation of R machine learning tools and stochastic models for data analysis & forecasting • Service management of the EuropeAid reporting tools (definition of the service management strategy, stakeholders management & marketing strategy implementation, cleansing and rationalisation of the existing offer) • Change management of the business & operations processes for a 20 persons DWH team towards a new governance model based on Atlassian Confluence & JIRA technologies • Methodologies used include PMBOK, COBIT, ITIL
Program Manager
août 2014 - juil. 2016
2 ans
Brussels Area, Belgium
Freelance Program Manager @ European commission, DIGIT > Ensure implementation of the e-Invoicing Directive 2014/55/EU • Represent European Commission’s interests during official meetings, debates and working groups with Member States representatives across Europe • Contribute to a stakeholders network elaboration (including both public & private sectors) • Lead on projects providing guidance to Member states in complying with the e-Invoicing Directive, and assisting them during implementation when needed > Projects procurement & outsourcing management > Methodologies used include PMBOK, COBIT, ITIL
Project Manager
juil. 2010 - juil. 2014
4 ans 1 mois
Brussels Area, Belgium
Freelance Project manager @ European Commission, DG EuropeAid > Main duties • Evolutive maintenance and implementation of web-based information systems • Planning and budgeting of several projects up to 750,000€ • Team coordination of 10 to 30 persons (depending on project size) • Projects implementation follow up (including, but not limited to, requirements identification, monitoring & control activities, and reporting activities) • Projects procurement & outsourcing management • Methodologies used include RUP, PMBOK, COBIT, ITIL > Main projects • Release management (production line accountability) for an in-house information system (Coldfusion & Oracle technologies) managing and monitoring EU external aid projects in developing countries (4.500 end users spread over 140 delegations) • Project management of an outsourced web-based platform (Java & Oracle technologies) • Change management of the business & communication processes for a 120 persons IT unit towards a new governance model based on Atlassian Confluence & JIRA technologies
e-Learning designer
IMC Learning
juil. 2008 - juil. 2010
2 ans 1 mois
Brussels Area, Belgium
Freelance e-Learning designer @ European Commission, DG EuropeAid • e-learning project management and implementation (both synchronous & asynchronous) for the financial part of an information system managing and monitoring EU external aid for developing countries • Team coordination of 3 persons • Methodologies used include RUP, ITIL • Implementation and administration of a Knowledge Base used to share information and documentation with EU Delegations staff members • Deliver face-to-face training sessions at the European Commission's Headquarters (Brussels) and EU Delegations for ACP countries
Trainer
Sogeti
mars 2007 - juil. 2008
1 an 5 mois
Brussels Area, Belgium
Consultant Trainer @ European Commission, DG EuropeAid Deliver face-to-face training sessions to EU staff members relating to • EU external aid procedures for developing countries • Project Cycle Management & Logical Framework Approach methodologies
Trainer
FreelanceFreelance
mars 2006 - mars 2007
1 an 1 mois
Brussels Area, Belgium
Deliver face-to-face training sessions at the European Commission and the Belgian public and private sectors (MS office suite, Photoshop, Dreamweaver, Flash, etc...)
Anthropologist
La sociedad de los urbanistas del Peru
févr. 2005 - oct. 2005
9 mois
Lima, Pérou
Development of an analysis project for the political integration of the rural populations from the Selva into the Amazonian cities.
French teacher
Headway College – Translation Institute
janv. 2005 - oct. 2005
10 mois
Lima, Pérou
Deliver face-to-face classes of French, Mathematics and Computer Sciences to bachelors in language interpretation and translation.
Formation
University College Dublin
Master of Science (MSc)
2016 - 2019
3 ans 1 mois
Solvay Brussels School of Economics and Management
Executive Master
2011 - 2012
1 an 1 mois
Université libre de Bruxelles
Master
2005 - 2006
1 an 1 mois
Pontificia Universidad Católica del Perú
Master (2 semesters)
2004 - 2005
1 an 1 mois
Université libre de Bruxelles
Master of Arts (M.A.)
2002 - 2004
2 ans 1 mois
Université libre de Bruxelles
Bachelor degree
1999 - 2002
3 ans 1 mois
Portfolio

Data scientist

Head of Department "Business & IT partnership"
