
Thomas W.
Technical Account Manager
Salaire / Taux journalier
Paris, France
Freelance, ouvert au CDI
Peut venir sur site
Expertises
À propos
Introduction
As a Global Technical Account Manager, I drive the success of key client accounts, managing a portfolio with a $3 million annual recurring revenue. My role involves strategic oversight, ensuring client satisfaction, and delivering tailored technical solutions to meet their evolving needs. I excel in building strong relationships and optimizing account performance to achieve mutual growth and success.
Expérience de travail
Technical Account Manager
Reputation
juil. 2023 - Présent
3 ans 4 mois
Paris, France
As a Technical Referent, I act as a strategic link between customer technical teams, internal stakeholders, and engineering. I lead technical enablement for clients, ensure clarity around deliverables, and drive resolution of complex issues through structured incident management. I translate customer needs into actionable tasks for technical teams while ensuring consistent alignment through clear prioritization and follow-up. My role also includes reporting to C-level stakeholders, providing visibility on progress and risks, and fostering cross-functional collaboration to deliver impactful outcomes.
Technical Account Manager
Integral Ad Science
juil. 2022 - juil. 2023
1 an 1 mois
Paris, France
Integral Ad Science (IAS) is the global market leader in digital ad verification, offering technologies that drive high-quality advertising media. IAS equips advertisers and publishers with both the insight and technology to protect their advertising investments from fraud and unsafe environments as well as to capture consumer attention, and drive business outcomes.
Cyber Security Analyst
DataDome
mai 2020 - juil. 2022
2 ans 3 mois
Paris, France
As Cyber Security Analyst at Datadome, my role was to mitigate bot attacks through creation of detection rules. This came through the analyse of hundreds billions of HTTP and Javascript requests to distinguish human behavior from bot behavior, and thus enhancing our detection system. I also elaborated sripts to automate internal tasks, created alerts in case of huge spikes of bot requests. As analyst we also were the technical point of contact in case of emergencies like attacks. I also contributed to knowledge sharing through monthly calls to keep up with the state of the art in bot industry.
Data Analyst
Jellyfish
mai 2019 - déc. 2019
8 mois
Paris, France
Formation
EFREI - Grande école du numérique
Diplôme d'ingénieur, Informatique
2016 - 2019
4 ans
University of Staffordshire
Informatique
2017 - 2017
1 an
Lycée Pierre-Gilles de Gennes
CPGE, Classe préparatoires aux Grandes écoles d'ingénieurs - PSI
2014 - 2016
3 ans
Licences et certifications
Datadog - Core Skills Learning Path
Délivré le : sept. 2025
Data Streaming Engineer
Délivré le : juil. 2025
Confluent Fundamentals Accreditation
Délivré le : mai 2025
HashiCorp Certified: Terraform Associate (003)
Délivré le : janv. 2025
AWS Certified Solutions Architect – Associate
Délivré le : janv. 2025
TOEIC - 885/990
Délivré le : mars 2018