Thomas W.

Technical Account Manager

Salaire / Taux journalier

Paris, France

Freelance, ouvert au CDI

Peut venir sur site

Expertises

PythonAWSGoogle BigQueryMySQLAzureMongoDBDatadogTerraform

À propos

Introduction

As a Global Technical Account Manager, I drive the success of key client accounts, managing a portfolio with a $3 million annual recurring revenue. My role involves strategic oversight, ensuring client satisfaction, and delivering tailored technical solutions to meet their evolving needs. I excel in building strong relationships and optimizing account performance to achieve mutual growth and success.

Liens

Expérience de travail

Technical Account Manager

Reputation

juil. 2023 - Présent

3 ans 4 mois

Paris, France

As a Technical Referent, I act as a strategic link between customer technical teams, internal stakeholders, and engineering. I lead technical enablement for clients, ensure clarity around deliverables, and drive resolution of complex issues through structured incident management. I translate customer needs into actionable tasks for technical teams while ensuring consistent alignment through clear prioritization and follow-up. My role also includes reporting to C-level stakeholders, providing visibility on progress and risks, and fostering cross-functional collaboration to deliver impactful outcomes.

Technical Account Manager

Integral Ad Science

juil. 2022 - juil. 2023

1 an 1 mois

Paris, France

Integral Ad Science (IAS) is the global market leader in digital ad verification, offering technologies that drive high-quality advertising media. IAS equips advertisers and publishers with both the insight and technology to protect their advertising investments from fraud and unsafe environments as well as to capture consumer attention, and drive business outcomes.

Cyber Security Analyst

DataDome

mai 2020 - juil. 2022

2 ans 3 mois

Paris, France

As Cyber Security Analyst at Datadome, my role was to mitigate bot attacks through creation of detection rules. This came through the analyse of hundreds billions of HTTP and Javascript requests to distinguish human behavior from bot behavior, and thus enhancing our detection system. I also elaborated sripts to automate internal tasks, created alerts in case of huge spikes of bot requests. As analyst we also were the technical point of contact in case of emergencies like attacks. I also contributed to knowledge sharing through monthly calls to keep up with the state of the art in bot industry.

Data Analyst

Jellyfish

mai 2019 - déc. 2019

8 mois

Paris, France


Formation

EFREI - Grande école du numérique

Diplôme d'ingénieur, Informatique

2016 - 2019

4 ans

University of Staffordshire

Informatique

2017 - 2017

1 an

Lycée Pierre-Gilles de Gennes

CPGE, Classe préparatoires aux Grandes écoles d'ingénieurs - PSI

2014 - 2016

3 ans


Licences et certifications

Datadog - Core Skills Learning Path

Délivré le : sept. 2025

Certifié par Datadog

Data Streaming Engineer

Délivré le : juil. 2025

Certifié par Confluent

Confluent Fundamentals Accreditation

Délivré le : mai 2025

Certifié par Confluent

HashiCorp Certified: Terraform Associate (003)

Délivré le : janv. 2025

Certifié par HashiCorp

AWS Certified Solutions Architect – Associate

Délivré le : janv. 2025

Certifié par Amazon Web Services (AWS)

TOEIC - 885/990

Délivré le : mars 2018

Certifié par Unknown Organization

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