Tom Schiets
Senior ICT Infrastructure & Service Delivery Manager
Salary / Daily rate
2580 Putte, Belgium
Mobility: Antwerp, Brussels, ...
Freelance
Can come onsite
Skills
Languages
About me
Intro
Infrastructure & Maintenance Team Leader with 20+ years in ICT management and process optimization. Currently leading teams at SIEMENS Mobility, specializing in workflow optimization and customer experience enhancement. Expert in infrastructure management, ITIL, team coaching, and vendor management with proven success at major organizations including eni gas & power and Brussels Airport.
Work experience
Team Manager
SIEMENS Mobility nv/saFreelance
Nov 2021 - Present
5 years
Brussels Metropolitan Area
Leader to the infrastucture & maintenance team , optimizing processes, workflow, tooling, coaching, guiding, building a stonger team to improve the customer(internal/external) experience
Zaakvoerder
ScubaConsultingFreelance
Jan 2017 - Present
9 years 10 months
Belgium, WI, USA
Skipper
spinnakker
Sep 2005 - Present
21 years 2 months
zeebrugge
Sailingtrips (london,helgoland,wadden, france, croatia,...), sailing training, daytrips, competitions
Senior Service Delivery Manager
4infinity Global ServicesFreelance
Jan 2021 - Oct 2021
10 months
2440 Geel, Belgium
Business Owner
ScubaTechnicsFreelance
Nov 2016 - Aug 2021
4 years 10 months
3570 Alken, Belgium
Service Delivery Manager
Christelijke Mutualiteit (CM) / Mutualité chrétienne (MC)Freelance
Jan 2019 - Dec 2020
2 years
1030 Schaerbeek, Belgium
Team Lead SAS
YptoFreelance
Oct 2017 - Dec 2018
1 year 3 months
Brussels Area, Belgium
ICT Infrastructure and Security Manager
eni gas & power nv/sa
Apr 2008 - Aug 2017
9 years 5 months
Brussels Area, Belgium
Responsable for all ICT infrastructure within eni gas & power nv/sa manage contracts with infrastructure partners, manage Infrastructure project supervision, manage Day to day activity's.Maintain overview on complex infrastructure and guarantee future proof solutions implemented.
Information Technology Team Manager
VMMA
Jul 2005 - Mar 2008
2 years 9 months
Vilvoorde, Belgium
migration tracks, vendor mgnt, Daily operations client/servers wintel, unix, helpdesk mgnt, ITIL
Team Manager Wintel
The Brussels Airport Company (TBAC)
Sep 2000 - Jul 2005
4 years 11 months
Wintel mgnt
Support engineer
Tyco electronics
Nov 1999 - Oct 2000
1 year
onsite support
Support/Sales Engineer
Fashion computers
Jan 1998 - Jan 1998
1 month
Sales representative, private/kmo
Education
Katholieke Hogeschool Mechelen
Bachelor’s Degree, information technology
1996 - 1998
2 years 1 month
Bachelor Informatica
Vrij Technisch Instituut Lier
A2, Electrotechniek
1990 - 1995
5 years 1 month
Activities and societies: mede oprichter van het schoolkrantje Thejorie
Electrotechniek/electronica
Hagelstein
Licenses & certifications
IANTD Advanced Nitrox Instructor
Issued: Feb 2015
Yachtman
Issued: Aug 2006