Tony-obiajuru Tombia

o Managed Projects, CRs, and Integrations for Smartcash Payment Service Bank from ARB approval to Go-live. o Interfaced with business leaders on projects delivery updates - Timelines, risks & mitigations plans. o Coordinated Change Management for Production in line with Airtel approved Change Management process. o Owned the IT PMO Governance processes & procedures & ensure adherence by project team to avoid sanctions o Prepareed monthly PMO Highlights & Lowlights, Quarterly PMO Highlights & Lowlights and other reports for the CIO. o Prepared Tracker and presents at IT & Engineering Weekly Village meeting. o Supported the Tech-Ops team in resolving issues (log Expedite and/or Emergency changes, follow-up with CIO & MD/CEO for approval) for production deployment. o Acted as Secretary for the monthly IT Steering Committee meeting - Prepares and circulate minutes of meetings o Attended Change Advisory Board (CAB) meetings to review/defend NGPSB Change Requests & approvals vis-a-vis Impact on business & other IT platforms or services and ensure mitigations to secure stakeholders’ comfort. o Aligned resources, coordinated NGPSB team for Group-wide deployment, initiatives & upgrade for services such as Redis, Pgpool, server upgrades, debugging, Kubernetes, Kong, Patching, etc. o Coordinated deployment activities during maintenance windows (12am – 5am OPCO Time) to ensure hitch-free deployments, while supporting the team with necessary approvals/resources alignment from DevOps, UNIX, Windows, ODS, DB, SRE, Leap (depending on deployment scope/type), partners like COMVIVA, CEVA, Kyndryl. Key Projects: Over 100 changes & 40 Agile Projects covering products/services such as AKYC, Enterprise Portal Enhancements such as Multi-factor Authentication, Auto-onboarding, Sales & Retailer App, Smartcash Mobile App Releases, USSD journey modification, Customer Lifecycle Mgmt, PSB Audit Changes, Stamp Duty Electronic Levy, Data Bundles, Agent Self-funding, Dynamic Menu on Mobile App

o Deployed Microsoft Dynamics 365 – company-wide platform for project management for end-to-end project tracking and delivery (covers procurement, finance, Job, Inventory modules). This change management drive was implemented using PROSCI ADKAR Methodology. o Prepares project schedule with MS project, captures all tasks and monitors progress reporting at meetings. o Scoped and validated project deliverables/requirements to mitigate scope-creep o Project budgeting and ensuring cost minimization and profit maximization. o Managed customers' Change Requests and ensured changes went through the Change Review Committee before approval. o Managed Network/On-site Support team (customer site) and ensured SLAs were adhered to. o Facilitated project meetings and ensured Action and Issue Logs were addressed/closed out. o Project meetings notes documentation, reporting to Project Steering Committee on key projects. Key Projects Delivered: Mobil Producing Wireless LAN Survey [NGN8m]. Microsoft HQ Ikoyi Office Infrastructure Installation, MTN Privileged Access Mgmt. Expansion, Rack-Center Fiber B/Bone Connectivity, ValueJet Aviation CODAN/VHF Radio Installation for 8Airports, MTN End of Live II Cisco Devices Deployment across Nigeria, ARCA Payment ICT Infrastructure, NLNG Cisco Identity Service Engine Upgrade, Lekki Port ICT Infrastructure Implementation [up to Testing phase], Led a change management drive with implementation of Microsoft Dynamics Platform / CRM for End-to-End project tracking as well as PMO Policy document formulation.

CORE JOB DESCRIPTIONS: o Led customers’ engagement from requirement gathering, product development & implementation. o Worked with functional units on resource allocation for project delivery. o Provided status reports on projects to internal stakeholders & customers on a weekly & monthly basis. o Led/facilitated Standup sessions with the applications development teams (Engineering) o Owned issues Log and provided necessary updates, Risk management and reporting o Stakeholders management, project budgeting, scope management & Control, and Quality Assurance. Some Achievements/Projects delivered: Corporate Banking Portal deployment for Accion Microfinance Bank [NGN12m], Requirement Gathering & Analysis phase for Mobile App & Web Portal for Socremo Microbanque, Maputo, Mozambique [USD35K].

CORE JOB DESCRIPTIONS: o Led a change management initiative with the setup of “Basic PMO” with all required templates, and policy framework at Accion Microfinance Bank HQ, Lagos.Oversaw the setup of “Basic PMO” with all required templates, and policy at Accion Microfinance Bank HQ, Lagos. o Oversaw implementation of strategic programs for Accion Microfinance Bank Project Portfolio of over NGN1bn o Coordinated all internal departments and assessed/analyzed the impacts of the new projects on their operations, especially the Core Banking team. o Championed the need for adopting a new process for project delivery via Change Management o Anchored Requirement Gathering Sections for new projects to get all inputs from key stakeholders. o Prepared Business Required Documents (BRD) for strategic projects and presented same for approval to MD/CEO o Reviewed BRD for medium and complex projects and secured approval from executive leadership o Engaged internal resources/teams to gain their commitment to project delivery. o Directed/managed all vendors to ensure tasks were performed as scheduled. o Reported monthly project portfolio status to the MD/CEO in alignment with the Chief Information Officer (CIO). o Quarterly presentation of Project Portfolio performance to the Board of Directors and the entire Management team. Some projects delivered: Datacenter Infrastructure Upgrade, Temenos24 Core Banking Application Upgrade from R10 to R16 & UNIX to Linux R-Hat [NGN40m], Point-to-Point ATM/POS Connectivity with Interswitch [NGN10m], Project Management Office (PMO) Policy & Governance, Operational Level Agreements (OLA) framework [NGN20m].

CORE JOB DESCRIPTIONS: o Managed multiple, medium to complex projects at the Information System (IS) Dept. at MTN Cameroon HQ, Douala o Stakeholders’ engagement from time to time to understand and capture their requests. o Directed and managed vendors for a full understanding of project deliverables. o Engaged the Service Transition team, Infrastructure team, and internal customers (Digital Marketing, Customer Service, Legal, HR, Enterprise Business Unit, and any affected department) for Release and Change Management documentation and approval by the Change Advisory Board. o Prepared Firewall requests for IP address whitelisting to aid interconnectivity during implementation and managing VPN requests for vendor’s access to MTN Environment. o Performed Solution review with Enterprise Architecture & Solution team for assigned projects. o Oversaw communication throughout the project lifecycle and Change Management o Facilitated Project status meetings and communicated outcomes/resolutions to stakeholders o Presented project status reports to MTN Cameroon Steering Committee& occasionally to MTN Group. Some projects delivered: Ericsson Converged Wallet [ECW] Disaster Recovery (DR) with over 15 3PP [[USD1.09m], Geckolyst Survey platform for Customer Feedback Mgt [FCFA88m], Huawei Service Delivery Platform [H-SDP] Expansion [USD238K], Telepresence implementation for Douala & Yaoundé [FCFA18m], Compliance Dashboard Service [In-house], Human Resources Information System (HRIS) Portal [In-house], Intelligence SIM Logic DR, Petit Goal, eShop/Payment Gateway Integration (UAT Stage).

CORE JOB DESCRIPTIONS: o Setup of a “Basic PMO” for VANSO to run and deliver ICT projects for VANSO & it’s customers in the Banking, Financial Institutions, Insurance, etc. o Managed System Integration of partners’ API to banks and other financial institutions. o Analyzed systems requirements and validation with customers for functional solution design. o Oversaw the start-to-finish activities of multiple, complex projects and sent status reports to Executive Management on a weekly and monthly basis. o Coordinated stand-up sessions every morning with project team members. o Planned of resources for assigned projects & utilization reports throughout the project life cycle. o Reviewed and validated solution architecture with the Project team and customer. o Coordinated Release & Change Management activities during the Migration of service or product from Test environment/platform to Production. o Anchored end-to-end testing [System Integration Testing, Quality Assurance & Testing, User Acceptance & Testing, and User Experience Testing] of products/services and obtained sign-off from appropriate parties. o Managed the smooth transition of the project to Operations by ensuring a perfect Handshake. o Prepared High-Level project reports as required by Executive Management and the Head of Projects. Some projects delivered: ARM Pension Mobile App, Access Bank Nigeria & Ghana Mobile App, GTBank Mobile App enhancement, Wakanow.com flight booking integration, FBN Capital Single Sign-on implementation, First Mobile App, many other billers’ integrations to all existing Mobile Apps.

CORE JOB DESCRIPTIONS: o Engaged all functional units for their inputs in requirements gathering for setting up Travel Centres. o Analyzed all overall ICT requirements for setting up of Travel Centres within Nigeria. o Requirement documentation and securing project commencement approvals. o Prepared project budget and presented such budget to the Head of Project and Managing Director for review and approval before project commencement. o Evaluated the bandwidth requirements and engaged Internet Service Providers (ISP) for optimization o Engaged vendors to understand the company’s project Statement of Work (Goal, Success and acceptance criteria and scope of work) for RFQ and negotiations. o Full involvement in vendors’ selection process and making recommendations based on antecedents. o Oversaw the actual implementation of awarded projects LAN, WAN, Electrical, CCTV, Server/storage, VPN connectivity, and Internet Access provisioning. o Prepared executive summary reports on project status as projects are being implemented. Some projects delivered: Wakanow.com HQ Annex Infrastructure Deployment, Lekki Admiralty Travel Centre, Opebi (Ikeja) Travel Centre, Genesis Port Harcourt (Travel Centre), Kano (Ado Bayero Mall) Travel Centre and MMA2 Ikeja Travel Centre.