Niki N.
Technical Business Analyst | AI & Data Migration | Web3 & DeFi Product | Authorized work in UK
Salary / Daily rate
Silverstone, Towcester NN12, UK
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Certified Scrum Master and Senior Business/Data Analyst with over 5 years in financial services, delivering transformative digital and data solutions across insurance and fintech. I specialize in business analysis, data modeling, project leadership, and regulatory compliance, driving high-impact projects like SunCanvas, SunView, and eMPF Data Migration for global stakeholders. Innovative and adaptable, I bring Web3/DeFi expertise from freelance work, enhancing UX/UI and product outcomes with cutting-edge tools like SQL, Tableau, and AI. Passionate about leveraging Agile methodologies and data analytics to solve complex challenges in insurance (e.g., pension systems), fintech (e.g., blockchain integrations), and beyond.
Work experience
Senior Business and Data Analyst
Parasol
Sep 2024 - Present
2 years 2 months
London, UK
Crypto Product Analyst
M2 Exchange | Freelance
Feb 2024 - Present
2 years 9 months
Remote, OR 97458, USA
• Launched USDT Lending services, defining interest rate models and liquidation parameters for BTC, ETH, and SOL. • Integrated over 10 DeFi protocols across 6 chains, enhancing platform capabilities for "Web3 Earn". • Unified API documentation and standardized data schemas, reducing technical integration lead times by 35%. • Redesigned Earn interface to simplify complex multi-chain interactions, streamlining the user journey from social discovery to asset staking, driving a 30% surge in active participation within the Web3 Wallet ecosystem.
IT Business Analyst
Manulife Hong Kong
Jun 2021 - Present
5 years 5 months
London, UK
• Acted as Core Business Analyst for Global Data Project and eMPF Migration, overseeing requirements gathering and stakeholder collaboration. • Designed and implemented SQL ETL processes while leveraging AI tools for data management. • Streamlined legacy data workflows including client data and transactions focus, through cleansing, mapping, extraction, reconciliation, and validation. • Delivered production support, QA, and change management across multiple MPF systems.
Sun Life
Dec 2018 - Jul 2021
2 years 8 months
Business System Analyst
Oct 2019 - Jul 2021
1 year 10 months
• Governed a £5.4M transformation budget, managing CAPEX/OPEX forecasting and monthly accruals. • Developed auto-fill logic and API syncs, reducing advisor data entry time by 40%. • Served as Scrum Master for "SunCanvas", digitizing sales workflows across 6 APAC markets in 4 months. • Built Tableau dashboards visualizing 10+ operational KPIs for strategic decision-making by senior management
Project Analyst
Dec 2018 - Oct 2019
11 months
Temporary Community Organizer
Home Affairs Department, Hong Kong Government
Nov 2015 - Dec 2019
4 years 2 months
Høng, Denmark
- Responsible for clerical and administrative work - Facilitated in Mutual Aid Committee establishment and election - Familiar with promoting and execute in community activities - Responsible for site visit and handling the public inquiries
Summer Intern - Administrative Service
Hongkong Post
Jul 2016 - Aug 2016
2 months
General Post Office, Hong Kong
- Responsible for clerical and administrative work - Assisted in general human resource work - Provided customer service for public inquiries - Performed Board Assistant in Postmen Trade Test
Summer Intern
Department of Health, Hong Kong
Jul 2015 - Aug 2015
2 months
- Responsible for clerical, administrative work, statistical analysis and project management - Performed file management e.g. non-inventory management
Education
Hong Kong Metropolitan University
Bachelor of Social Science with honors in Politics and Public Administration, Politics and Public Administration
2013 - 2017
4 years 1 month
Activities and societies: External Vice-President, Student Society of Politics and Public Administration of OUHK
Full-time degree, Second-Class Honours: Upper division
Licenses & certifications
Google AI Specialization
Issued: Apr 2026
Oracle Cloud Infrastructure 2025 Certified AI Foundations Associate
Issued: Oct 2025
Agile Business Consortium Scrum Master
Issued: Nov 2020
PMI: Project Management for Beginners
Issued: Sep 2020
Data Science Foundations - Level 1
Issued: Sep 2020
Tableau Desktop I to III: from Fundamental to Advanced
Issued: Sep 2020
Tableau Analyst Best Practice
Issued: Sep 2020
The Complete SQL Bootcamp 2020
Issued: Aug 2020
AWS Technical Essentials Certificate of Completion (1-day Course)
Issued: Dec 2019