Usman Zaif

– Worked in European Investment Bank (EIB) within Impact & Reporting Team for EU Region, on Frontend Lending Application Development [Serapis]

– Digital Innovation & Technology Team

– Worked in projects executed using Waterfall and Agile Methodology. – Project involves managing inventory, purchasing/receiving merchandise, recording sales and returns, day to day POS. – Gathered relevant research in support of all Business Segments team efforts to provide in-depth analysis. – Gathered requirements for the integration of online eCommerce system with the supply chain system. – Interfaced with different business unit groups, end users and subject matter experts & conducted JAD sessions to gather requirements, prepare and update Business Requirement Documents (BRD) and Functional Requirement Documents (FRD). – Defects were logged using HP ALM/Quality Center and follow up with Business and Developers to discuss about the issues. – Responsible for development of RMS web application which manages info of Purchase, Inventory, sales, POS, Accounting & Service modules. – Elicited requirements from stakeholders, vendors, consultants, subject matter experts and existing system users using various techniques like JAD and JAR sessions, brain storming, one on one. – Gathered requirements for the integration of POS system with the supply chain system. – Created Process flow diagrams to depict the welcome email user receives, the pending documents trigger, follow up status and deny application status. – Designed and maintained test schedules, test plan, test strategy, test assignment documents for various testing activities using HP ALM/Quality Center. – Performed Process analysis and Gap analysis on large complex projects to document the existing AS -IS processes and create new, more efficient TO-BE processes using MS Office and MS Visio. – Developed function specifications for modifications of POS system for multiple chains. – Followed Agile Methodology to emphasize on real time communication over written documentation. – Provided support to POS group staff, as well as other corporate & park level personnel on all POS systems throughout the enterprise.

– Gathered requirements and conducted interviews with business users and Project Manager to -understand the needs of the application. – Functioned as the primary liaison between the Business line, operations, and the technical areas throughout the Project Cycle. – Conducted interviews with various business heads and users to collect requirement and business process information. – Worked on point of sale systems (POS) and the systems that interface with the point of sale which include property management systems, sales systems, and financial systems. – Contributed in documenting Business Requirement Document (BRD) and Functional Requirement Document (FRD) and worked with testing team to help them write test cases based on business requirements. – Involved in E-Commerce POS testing Product Search, Payment System and Online Transaction Processing. – Developed documentation for POS Systems including Corporate Policies. – Worked in Agile, scrum, and sprint environment in order to change the requirements and features set. – Involved In developing Test Plan, Test Requirements, Test Cases and detailed test cases in ALM/Quality center. – Partnered with Marketing, E-Commerce, Merchandising, Development and IT teams to establish and maintain seamless communication, adhere to approved workflow and procedures, and ensure timely and cost-effective execution of site features and functionality. – Executed and managed tests in test lab using HP ALM tool and raised defects in JIRA. – Documented As-Is processes, To-Be processes and identified gaps by conducting Gap Analysis, and documenting impacts to different groups and systems. – Created mockups (static and dynamic prototypes) of webpages and GUI, visualized process flows, information flow using MS Office Visio. – Interacted with developers to report and track bugs using Jira. – Reported software defects in ALM/Quality Center and interacted with the developers to resolve technical issues.

– Gathered analyzed and documented both business and technical requirements from JAD sessions and validated the needs of the business stakeholders. – Gathered Business Requirements, Interacted with the Users, Designers and Developers, Project Manager – and SME's to get a better understanding of the Business Processes. – Used Rational Unified Process (RUP) as the Software Method. – Analyzed and optimized the process, Prepared Business Requirement Document and converted them to functional and technical specification using the rational requisite pro. – Developed documentation for POS Systems including Corporate Policies. – Assisted with the BRD for the POS implementation project. – Extensively done GAP analysis in the project as there were numerous 'As-Is' and 'To-Be' conditions. – Analyzed the business requirements and system requirements of the client and also for Property and casualty modules. – Proficient with E-commerce Content Management System and (POS) Point of Sale systems. – Developed reports to communicate schedules, issues, risks and project changes to project stakeholders and project manager. – Worked in analysis, designing and development of eCommerce portals web application developments and B2B, B2C environments. – Involved in implementing (POS) Point Of Sale system and Point Of Commerce for US retail/Online stores. – Included integrating new chain into existing systems which encompassed, gap analysis, specific brand requirements and full POS integration. – Created workflow and process flow Visio diagrams reflecting current and proposed business processes and site functionality. – Partnered with the Technical Areas in the research and resolution of System and User Acceptance Testing (UAT). – Provided technical oversight and clear communication of problem/resolution process to customers and management. – Reviewed the Test Plans developed by the testing team for accuracy in testing the application. – Documented and tracked all product defects with use of SQL (reporting).

– Gathered Business Requirements, Interacted with the Users, Designers and Developers, Project Manager and SMEs to get a better understanding of the Business Processes. – Used Rational Unified Process (RUP) as the Software Method. – Analyzed and optimized the process, Prepared Business Requirement Document and converted them to functional and technical specification using the rational requisite pro. – Identified requirements and for business needs, communicated gaps and issues to management. – Conduct workshops for overall business processes and system process to ensure change management. – Have a very good knowledge on the assemble language and worked closely with the programmers in building and programming phase providing the exact technical details using Assembler. – Created the flow charts and data mapping tables indicating the input files, output datasets, and capacity planning for the data flow to the downstream applications. – Co-ordinate with downstream technical teams to determine technical requirements, data requirements, and database structures, validate data and resolve/document any data issues. – Communicate with design; development and test team using MS exchange Messaging and Defect Tracking System. – Used the Unified Change Management tool, Rational Clear Quest, to maintain and track the Stakeholders requested enhancements and changes. – Used Rational Clear Case, a Configuration Management tool to maintain different builds of the application with description about all changes and Versions. – Conducted JAD Sessions periodically with various stakeholders at various phases of the Software Development Life Cycle (SDLC) to discuss open issues and resolve them. – Used MS Project to manage schedules, deadlines and resources and collaborate on the project.