Vaishnavie Radhakrishnan

• Accountable for client delivery for B2B product that encompasses end to end creative and production workflows across the content supply chain : Briefing, Project management, Production Bidding (Clarizen), Financial management (ERP / SAP), Asset Proofing (Frame.io, Ziflow, Page Proof..) and Asset Management (DAM). • Run and lead interviews and workshops with various key stakeholders around the globe, such us from production hubs, media, data and creative agencies or clients’ brands, in order to create, customize and enrich process documentation. • Deliver key project deliverables in form of process maps, user guides, RACIs, release communication, business requirements for the tech stack etc. • Collaborated with product and engineering teams to identify and implement product improvements based on customer feedback. • Developed and maintained relationships with stakeholders to ensure clear communication and expectations.

CMS Program Training Lead (Apr 2019 - March 2020) • As the Program Lead, conceptualized and documented the entire process for L'Oréal CMS trainings so all business stakeholders can control the website with minimal technical interference. • Took complete ownership to design & launch WSF Photon University App to facilitate these trainings. • Successfully advocated internally to senior leadership to scale the program to other clientele in the organization. Project Manager - Garnier Website Stability Taskforce (Apr 2019 - Nov 2019) • Drive Website Speed Performance improvement initiatives and led a team of over 10 Engineers to deliver the improvements in the website – Increased Website Performance by 59%.

• Recommended strategic initiatives such as AMP solution to Senior Leadership and secured leadership buy-in to roll out AMP across L’Oréal Paris websites. • Identified opportunities to improve User Experience and advocated for Virtual Try On Landing Page - acted as the Key Driver for implementing this feature in the brand's web-app.

• Localization Track Project Manager (Aug’17-Jan’18): Performing the Core function of Aligning, interfacing and interacting with all revenue stakeholders, comprising International Clientele spread over 10 different countries. My efforts with International clientele also include their respective Local agencies and SEO agencies. This implies engaging with more than 25 entities. Tasks involve Sprint Planning, Breakdown of Tasks and Assigning Responsibilities, Burndown Chart/Bug Planning, Defect Tracking/Triage, Day to Day Monitoring of Project Activities and Communication to Clientele, both on a daily and weekly basis. • Maintenance Project Manager (Jan’18-Present): Total Spanning 42 countries: Regular project management activities were performed in this role.