Valentin Mendeze

Senior Product Manager - Designed and launched new premium tiers tailored to wealth segments, boosting staked $BORG by 20+%. - Led a growth squad focused on premium acquisition and active user expansion. - Conducted discovery and data analysis to prioritize product initiatives such as referral incentives and price alerts. - Partnered with Marketing and Support to ensure a seamless premium launch and positive user adoption. - Ran user interviews to uncover new growth levers.

Led the launch of an externally funded venture backed by SwissBorg, with full ownership across product, team, delivery and go-to-market. - Built and led a cross-functional team (engineers, designers, illustrators, business development, content). - Defined the product vision, roadmap and execution strategy from inception to launch. - Designed and executed a gamified community strategy, scaling the Discord community to 2,000+ members. - Oversaw both artistic direction and technical delivery to ensure product quality and consistency. - Delivered and sold a full digital collectibles collection, generating over $100K in revenue. - Negotiated strategic partnerships, including a community airdrop, and successfully exited the project.

- Owned the complete administration of iAdvize including the analytics platform including its API, the conversation routing engine and conversation parameters and the freelance management + payment. - Simultaneously led two teams of 5 engineers and built the administration roadmap by leveraging user insights, market trends, and business value. - Redesigned the entire analytics experience, increasing ease of use and recurrent usage. - Shaped the analytics API by defining and prioritizing data points with developers, ensuring seamless adoption for technical users. - Launched an AI-powered analysis tool, helping clients extract insights from their conversations. - Enabled clients to collect and analyze CSAT and NPS data, providing actionable insights to enhance customer experience. - Evangelized product vision to stakeholders and collaborated on UX/UI design, prototyping, and A/B testing. - Partnered with Marketing to develop training, positioning, and sales enablement content.

- Rebuilt the conversation routing engine, reducing errors from 15% to 0% and scaling it to handle 100K+ daily conversations and support iAdvize’s hypergrowth. - Added features to specifically target enterprise customers such as cascading and overflow. - Launched the first BotBuilder and its Automation Report, automating prequalification for 40% of conversations. - Collaborated on UX/UI design, prototyping, and A/B testing. - Partnered with Marketing to develop training, positioning, and sales enablement content.