Valentine Blanc

Senior Account Manager - Retail & Financial Services

Salaire / Taux journalier

Freelance, ouvert au CDI

Expertises

Business DevelopmentConduite du changementBlockchainStratégie ProduitGestion des risquesStratégie de ContenuGestion des contratsJiraÉvénementielRSEDesign ThinkingERPScrumLead GenerationIAE-learningGestion de la supply chainNégociation

Langues

Français (Maternelle)Anglais (Courant)Espagnol

À propos

Introduction

Manager de projets senior avec 8 ans d'expérience dans le conseil et la gestion de comptes stratégiques, j'accompagne des clients exigeants (finance, retail, luxe) sur des projets complexes, du cadrage à l'exécution. Je suis reconnue pour ma capacité à générer du business, fédérer des équipes pluridisciplinaires et délivrer des résultats concrets dans des environnements exigeants et changeants.

Liens

Expérience de travail

Senior Account Manager - Retail & Financial Services

Kanbios

janv. 2024 - oct. 2025

1 an 10 mois

Kanbios is a strategic consulting firm specializing in Product, Design, and Tech. We partner with ambitious organizations to accelerate their digital growth through tailored strategies, product excellence, and agile transformation. ACCOUNT MANAGEMENT & CLIENT STRATEGY - Managed and nurtured key enterprise accounts across financial services & retail sectors, ensuring long-term client satisfaction and partnership growth. - Defined strategic account roadmaps, coordinated proposal responses, and led negotiation processes for complex engagements. - Led cross-functional teams — consulting, design, and delivery — to ensure project execution. BUSINESS DEVELOPMENT & COMMERCIAL GROWTH - Developed go-to-market strategies and account expansion initiatives, driving portfolio growth through consultative sales and strategic relationship management. - Identified new business opportunities within existing accounts, fostering trust-based collaboration with executive stakeholders. - Supported pre-sales activities — from scoping to contract structuring — aligning client objectives with Kanbios’ consulting expertise. OFFER CREATION & STRATEGIC ENABLEMENT - Co-designed new consulting offers integrating Product, Design, and Tech capabilities to address emerging client needs and market opportunities. - Worked closely with partners and practice leads to formalize value propositions, pricing models, and delivery frameworks. - Contributed to the firm’s strategic roadmap by translating market insights into scalable, high-impact service offerings.

Co-fondateur

WinnieFreelance

sept. 2023 - oct. 2024

1 an 2 mois

Senior Brand Partnership & Project Manager

Bambuser

nov. 2022 - mai 2023

7 mois

Bambuser is the leader in Live Video Shopping technology, enabling brands to transform digital engagement and redefine the customer experience across omnichannel commerce. ACCOUNT & CLIENT STRATEGY - Managed a portfolio of global enterprise clients within the luxury and lifestyle ecosystem, driving adoption and long-term partnership growth. - Defined strategic roadmaps to enhance engagement, retention, and business performance across diverse markets. - Coordinated cross-functional collaboration between sales, technical, and creative teams across Europe to ensure seamless client onboarding and integration, with new features such as VTO. MARKETING & PARTNERSHIP DEVELOPMENT - Co-built brand strategies with LVMH maisons to position Live Shopping as a driver of digital marketing performance. - Supported clients in creative campaign design, audience engagement, and storytelling through live video experiences. - Provided insights and best practices to optimize adoption, content strategy, and commercial impact. BRAND ACTIVATION & EVENT LEADERSHIP - Designed and produced Bambuser’s first flagship client event in Paris, gathering luxury brand executives around innovation and retail experience. - Led the full project lifecycle — concept, logistics, partner management, on-site coordination, and post-event strategy. - Strengthened Bambuser’s brand positioning within the luxury innovation community through curated experiences and strategic communication.

Senior Account & Brand Activation Manager - Luxury & Lifestyle sector

FABERNOVEL

juil. 2021 - déc. 2022

1 an 6 mois

Fabernovel is a leading independent strategic innovation consulting firm : Innovation, New Business Models, Design Thinking, Web3 (Blockchain / AI / Metaverse / NFT), Digital solutions (e-commerce / retail / apps / AR/VR / WeChat), Data Management, CSR, Learning Expeditions, Onboarding & E-learning - in both conceptualisation and implementation. Missions: ACCOUNT & BUSINESS MANAGEMENT -Built and led a commercial team dedicated to the luxury and lifestyle sector (4 team members). -Managed a portfolio generating over €600K in revenue (existing and new business). -Defined account strategies, ensured client satisfaction, and coordinated multi-disciplinary delivery teams to ensure project execution such as: VTO on client's website for a luxury client, learning expedition about AR/VR and marketing for a luxury client, conception of a luxury annual path.... BRAND ACTIVATION & EVENT LEADERSHIP -Designed and produced an immersive experience for a high-end jewelry maison: Le Bal de Paris de Blanca Li combined with a Learning Expedition for luxury leaders. -Managed the full project scope — creative direction, venue selection, artistic & technical coordination, logistics, and budget oversight (€36K). -Supported the execution of other key events for luxury clients, ensuring alignment between brand storytelling and guest experience. MARKETING & LEAD GENERATION -Drove the commercial activation strategy around events: targeting prospects, crafting invitations, and designing post-event follow-up actions to generate qualified leads. -Collaborated with the communications team to establish scalable processes for event-based lead generation and client nurturing. -Positioned Fabernovel EY as a strategic innovation partner in the luxury and lifestyle ecosystem through curated experiences and storytelling.

Wavestone

nov. 2016 - juil. 2021

4 ans 9 mois

Account Developer - Cybersecurity Services

juil. 2019 - juil. 2021

2 ans 1 mois

In charge of the business development of a domain of the first Key Banking Account Portfolio then Industry accounts Portfolio – SPOC between clients and Wavestone offers ACCOUNT STRATEGY Analysis of the development's potential and identification of the priorities in terms of business development, presentation of the account strategy to Wavestone’s EXCOM, definition of the budget strategy, Support in the construction and monitoring of the accounts’ development strategy, creation of a respond team with Wavestone’s expert, identification of potential lobbying plan to deploy, animation of the consultant community within clients’ mission Support on the global procurement relationship including global Master Services Agreements negotiation and contract management SALES MANAGEMENT Management of the whole sale process Steering of complex deals: understanding of the client's needs, development of the response's strategy using account context knowledge, management of the business proposal construction with the different stakeholders in the firm, strategic negotiation with the client's purchasing department aligned with Wavestone policies (in terms of HR, price, offers), securing the sales' closing CUSTOMER RELATIONSHIP Business development through prospection to identify business opportunities Development of strong customer relationship with key decision makers Promotion of all the Wavestone's consulting offers

Consultante en Digital & IT Strategy

nov. 2016 - juil. 2019

2 ans 9 mois

Part of the consulting team focused on leveraging new technologies & management methods for CIO/CTO department performance, to manage their transformation projects, define the scope and operate the change. Main projects: Insurance Sector – Workplace tools deployment Project Management Officer in charge with the entity’s CISO of all the workplace tools deployment (digital tools, computers, networks) within Insurance Company new innovative structure Banking Sector – Agile Transformation of IT Services Part of the Group CIO team to scope and implement a new Target Operational Model in Agile at Scale for all the IT services Banking Sector – Improvement of IT Processes Team leader in charge of the improvement of all the IT processes of the bank (incident, change, problems, crisis), reporting to the EXCOM, and implement change management and risk management Industrial Sector – Establishment of Applicative Service Centers Member of the study team to support the IT Department to perform the reversibility of service providers

Assistante Marketing Opérationnel et Assortiment Haute Joaillerie

CHANEL

oct. 2015 - déc. 2015

3 mois

Région de Paris, France

Assistante Chef de Projet M.O.A

CHANEL

mars 2015 - août 2015

6 mois

Région de Paris, France

MOA on Microsoft AX Dynamics

Assistante Directrice Retail

CLERGERIE

juin 2014 - août 2014

3 mois

Région de Paris, France


Formation

Arts et Métiers - École Nationale Supérieure d'Arts et Métiers

Gestion de projet, Génie mécanique, Génie Industriel

2012 - 2015

3 ans 1 mois


Licences et certifications

SAFE

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ITIL V3

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