Valérie Gombert
Head of IT Operations | ITIL
Salaire / Taux journalier
Paris, France
Mobilité : Hauts-de-France
Freelance, ouvert au CDI
Peut venir sur site
Expertises
Langues
À propos
Introduction
Forte de 15 ans à la tête d'opérations IT (Doctolib, Ministère de l'Intérieur), j'interviens comme Manager de Transition & Directrice des Opérations IT. J'apporte un leadership immédiat pour sécuriser et accélérer vos projets IT critiques : • Intérim de Direction & gestion de crise • Digital Workplace & conduite du changement • Excellence opérationnelle (ITSM/ITIL) & gouvernance Une posture pragmatique, neutre et immédiatement opérationnelle.
Expérience de travail
Head of Digital Workplace & Infrastructure
ALTAVIA
févr. 2024 - Présent
2 ans 9 mois
93400 Saint-Ouen-sur-Seine, France
Doctolib
mars 2020 - mars 2024
4 ans 1 mois
Paris, France
Head of IT Operations
janv. 2022 - mars 2024
2 ans 3 mois
Paris, France
- Manage a global IT operations team covering the 3 countries where Doctolib is currently installed (Germany, Italy, France) - Strengthening of ITIL support processes (prioritization, SLO, on/offboarding, inventory...) - Growing the team members
Corporate IT Support Manager France
mars 2020 - janv. 2022
1 an 11 mois
92300 Levallois-Perret, France
Ministère de l'Intérieur et des Outre-mer
janv. 2008 - mars 2020
12 ans 3 mois
Direction des Ressources et des Compétences de la Police Nationale
IT Run Manager
juil. 2018 - mars 2020
1 an 9 mois
Direction des Ressources et des Compétences de la Police Nationale
Organize the service with the objective of empowering the technicians, encouraging their skill in initiative, and boosting their self-confidence, while maintaining an excellent level of service quality. Management of the department's activity (distribution of tasks, management of deployment projects, formalization of processes), Supporting the teams (motivation, support in difficult situations, training and monitoring of their professional development).
Product Owner
sept. 2015 - juil. 2018
2 ans 11 mois
Paris, France
Implementation of a Big Data platform to host and exploit infrastructure and application logs (Hadoop ecosystem).
Program Manager "Unified communication"
sept. 2015 - juil. 2018
2 ans 11 mois
Paris, France
Setting up a unified interministerial communication platform: webconferencing and visionconferencing based on a Cisco infrastructure, linking the 7 ministries of the Territorial Administration, to which the Prime Minister's Office, the Presidency of the Republic, the French Office of Immigration and Integration, the Ministry of Justice and the Council of State have joined.
IT Security Manager
oct. 2010 - août 2015
4 ans 11 mois
Direction de la Police aux Frontières de Roissy Charles de Gaulle et Le Bourget
- Deployment (often on a pilot basis) of new and innovative technologies within the airport perimeter (electronic fine, police procedure software, video protection, video verbalisation) Strong support for change. - Issuing and assigning authorities as part of the "agent card" program 1500 police officers to be equipped, day and night, in 3 months, in a complex technical context
Local Area Network Administrator
janv. 2008 - oct. 2010
2 ans 10 mois
Auxerre, France
Direction de la Sécurité Publique de l'Yonne
Formation
CNED
Licences et certifications
ITIL 4 ® Managing Professional
Délivré le : mars 2023