Valisoa Elias MAMINOMENY IDEALISAINA

- Provided administrative and personal assistance to clients. - Specialized in lead generation, data entry, and task organization. - Proficient in tools like Trello, Shopify, and Odoo to support client projects effectively.

- Teleprospecting and Call Management : Handled inbound and outbound calls, maintained accurate client records, and updated customer information in the database. - Email Management: Responded promptly and professionally to client and prospect inquiries to ensure high satisfaction levels. - After-Sales Support: Provided personalized assistance to address client concerns and resolve issues effectively. - Invoicing: Prepared, processed, and tracked invoices to ensure smooth administrative operations. - Lead Generation and Research : Identified new prospects and regularly updated the client database to support business growth. Key Strengths: - Adaptability : Skilled at managing a variety of tasks tailored to clients' specific needs, whether in the startup or growth phase. - Reliability and Proactivity : Delivered high-quality services with rigor and efficiency, building trust in the delegation process. - Added Value : Contributed to customer satisfaction through competitive rates, optimizing costs and time for partner businesses.

- Supported project management and client relations. - Prepared offers and coordinated administrative tasks for ongoing projects.

Nosy Maitso provides clean cooking solutions for households in Madagascar. By using ethanol-based stoves and fuel, emissions are reduced, and user health is improved. Responsabilities : - Led sales operations for sustainable cooking solutions in Madagascar. - Built partnerships with farmers and businesses to scale bioethanol production. - Managed a customer base of over 23,000 households using clean stoves.

- Organized social activities, including meal distributions and literacy sessions for underprivileged children. - Conducted creative workshops, including music lessons, to inspire and educate.